Surewise & Surewise.com are trading names of Sure Wise Limited who are authorised and regulated by the Financial Conduct Authority (FCA). The company also invests in its own solar energy generation through its sister company Octopus Energy Generation. Feb 28, 2023. The payment is different depending on your circumstances. Special offers: saving of 15% Off at Octopus Energy. Keep reading to find out if youre eligible for the Warm Home Discount and how to apply. Want to know more? We will contact you to explain what is needed should you be selected to provide evidence of your eligibility for the scheme. Pensioners who can get Winter Fuel Payments. Youll receive a letter from the Department of Work and Pensions (DWP) in the Autumn to tell you that youve been accepted and will be paid your 140 automatically by the end of March. Visit the gov.uk page on cost of living payments for pensioners for more detailed info. Existing crisis support schemes such as the 400 Energy Bill Support Scheme for all households, and up to 1,200 for the most vulnerable households, will still remain in place. The average saving for households per trial window was 0.23, with some participants saving up to 4.35 per turn down event. Be with an energy supplier who is part of the WHD scheme. 4. While you might be getting 140 discount over the winter, have you ever considered where this money is coming from? outgoing Octopus Get paid for the electricity you export. The service has been tested in the UK already. If you havent received your discount, it might be that the DWP needs some more information about your energy supply. Low income benefits. This helps us to provide our website to you for free as a customer. Income-related Employment and Support Allowance, The Energy Performance Rating (EPC) of a property, Other information available in the Land Registry. There is also a "peak period" from 16:00 - 19:00). This scheme is a discount for your energy use. 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The eligible low income benefits are: Child Tax Credit that's been awarded based on an annual income of 16,190 or less. Octopus Energy Group is a global energy tech pioneer, launched in 2016 to use technology to unlock a customer focused and affordable green energy revolution. Most energy suppliers will provide free gas safety checks to anyone who has a disability or health conditions. 3. Find out how to apply for the Octopus Energy Warm Home Discount 2022/2023 and how to save. We've got a clear roadmap that will both drive our performance to the forefront of our industry and support the UK government in achieving their net zero target by 2050. . Octopus Energy regularly appears in comparisons as a competitively priced variable tariff. Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN. One thing we know for sure - this last year has shown us that when we combine our brand with the talent of Cadent employees, we create something special. To be in the broader group, you have to be receiving certain benefits which vary by provider. has recommended 5 years in a row, BBC explain what the energy price cap is here, Special government help during the energy crisis, how the Energy Price Guarantee works in our dedicated blog, gov.uk page on cost of living payments for people on benefits, gov.uk page on cost of living payments for pensioners, gov.uk page on disability cost of living payments, gov.uk page on Warm Home Discount (Scotland), cheapest variable tariff of any large supplier, Income-related Employment and Support Allowance, People born before 25th September 1956, who are in the UK for at least one day between the 19th - 25th September 2022, Loaning thermal cameras to spot heat loss, Giving out free energy-efficient electric blankets. If you receive the Guarantee Credit element of Pension Credit, youll be placed in the core group. Visit the gov.uk page on disability cost of living payments for more detailed info. Employment and support allowance (ESA) - up to 117.60/week plus top-ups. ESA is aimed at those who can't work because of illness or disability. You can read more about this on the gov.uk site here. Hey I'm Constantine, welcome to Octopus Energy! Perfect for charging an electric vehicle. Outside these times there is another price per kWh. If you believe you have been exposed to carbon monoxide, go to a hospital and seek medical attention immediately. Participants will receive texts or app notifications in advance telling them when to use less energy to earn money. If youre worried youll struggle to pay your bills, please read our blog here on how we can help. The only energy supplier Which? If your application is successful, the WHD rebate will be added to your energy account, added as credit to your Smart Pay As You Go electric meter or sent to you as energy vouchers from PayPoint, to top up your traditional pre-pay meter, by 31 March 2023. "Customers dont need to worry, the error is now fixed and all those affected have already been contacted.. FY4 5ES, The subject matter of this webpage is subject to the opinion of, and factual research carried out by, the author. Let us guide you through the Warm Home Discount and find you the right tariff that can also give you an additional 140 from the Warm Home Discount. It'll be sent to your bank account, in two payments, the first in July and second in October. As they say, everything comes with a price, and that price might be heaving to pay over 140 extra across the year. Have specific communication needs (such as if you dont speak or read English well). Warm Home Discount People paying for energy via standard credit, a payment card, or via direct debits will have the amount automatically deducted from their bills over the 6 month period. Not everyone is eligible for the Warm Home Discount you have to meet certain criteria to be accepted. They will use data from the Valutations Office Agency (VOA) - another Government department - to identify households which are likely to have high energy costs. You can try out the simple tips that helped people cut gas bills and stay cosy here. To receive the WHD in this group you - or your partner's - name must be on your energy account, and you - or your partner - need to: If you are in this group you do not need to do anything. Registered number: 09263424. Letters are due to be sent to qualifying customers between November 2022 and mid-January 2023, confirming that they are eligible for the rebate and any next steps. Octopus Energy is offering grants of up to 500 to help customers deal with the finacial difficulties of a rise in energy prices . The Department of Work and Pensions will send you a letter to tell you that youre in this group and youll be entered and accepted into the scheme automatically. Read on to find out the details of these. Octopus Energy admitted in an email to the undercharged customers the "unintentional discount was triggered by an issue caused by "reading factors" and "unit flags. However, if youre in the broader group, you might lose out when you switch. Registered number: 09263424. This comes as energy bills are costing Britons around double the amount they were being charged in 2021. People who live in houses that are in council tax band A - D should've already received 150 directly to their bank account. If you are eligible for the 650 Cost of Living Payment but also qualify for this payment, you will receive the 150 payment on top of the 650, which youll receive separately. You may be able to register for other reasons if your situation isnt listed. Prepayment customers are people who pay for energy before they use it. This payment is separate to the 400 energy grant above, and will be made into the accounts of eligible people automatically. We will send your nominated person your statements, as long as they agree to receive them. Others you might not have heard of, but be able to get. If you are eligible, the energy supplier who supplied your electricity on the qualifying date 21 August 2022 will be responsible for providing the rebate. Nominate someone to take care of your account for you. The scheme will run between November 2022 and March 2023. Vouchers will be sent by letter if this is your preferred method of contact. We set up the Octo Assist Fund in November 2021 as part of our campaign to help those worried about paying for their energy during this Winter. Registered number: 09263424. has recommended 5 years in a row. Blackpool The WHD helpline will opened on the 14th November 2022, and the contact details will be in the letter you are sent, or can be found online here. Visit the gov.uk page for council tax rebate for more detailed information. Freephone available Monday to Friday: 8:30am - 4:30pm (Closed bank holidays), By post If this resonates with you, we have a place for you on our journey to Enter your email address at octopus.energy and catch the chance to enjoy at least 30% Off in February. You will qualify for this scheme if you get the Guarantee Credit element of Pension Credit, or if youre on a low income and meet your energy companys criteria for the scheme. The dips are known as "boost periods" from 04:00 - 07:00 and 13:00 - 14:00. You're a power user moving through this website with super-human speed. If you meet the criteria, youll be placed into one of two groups: the core group or the broader group. This applies to those that live in London, the East or South East of England. They'll send you a letter letting you know whether: The WHD Helpline is not your energy supplier. *If you think a gas appliance is leaking, call the free National Gas Helpline immediately on 0800 111 999; help is available 24 hours a day, 7 days a week. this block, please contact us at [emailprotected]. Receive the Guarantee Credit element of Pension Credit. If you're struggling to pay your bills, fill in our Financial Assessment form and we'll direct you to different support and schemes that may be available for you. This is something were regulated to do under the WHD scheme rules to remain compliant. You shouldnt have to do anything. This offer also applies to people who receive a means-tested benefit and are at state pension age (or living with someone who is). Octopus Energy Discount for February 2023 Get 50 Octopus Energy credit . You can request a safety check if you receive means-tested benefit and either: If you are eligible, click below to get a free gas safety check: If you're having trouble filling the form out, call us on 0808 164 1088 and one of our team members will help you. DON'T MISS Thousands urged to switch off electricity tonight in new test [RPEORT] Octopus Energy absorbs another supplier as 60,000 customers warned [INSIGHT] Mum's solar panel perks which includes making money from energy [REVEAL]. The scheme is enabled by a new flexibility service National Grid ESO is launching this winter which gives all UK energy suppliers the option to financially reward customers who reduce their electricity usage during times of peak demand. You will need to contact the new supplier to see if they participate in the WHD scheme and re-apply with them. Youll be able to let us know why you might need a bit of extra support, whether you or someone in your home has a disability or chronic illness, you use essential equipment that relies on electricity, or anything else we should know. In this guide, weve covered what help energy discounts for disabled and low-income households are available ahead of the winter months. FCA Firm reference Number is 618327. Founded six years ago as a global energy retailer, Octopus Energy entered the U.S. market in 2020, forming Octopus Energy U.S. and fueling the company's global expansion. Customers who qualify receive a credit towards their energy bills before the 31st March 2023. update your preferences via your online account, Accessibility and Inclusion at Octopus Energy. During the evening peak, participants reduced their consumption on average by 0.7kWh. If you receive certain income-based benefits or pension credit, you might be eligible for the Warm Home Discount. OCTOPUS Energy customers can get up to 500 to help with gas and electricity bills. There are a few different support schemes involved: This scheme is a discount from Government to everyone in the UK who is a domestic energy customer. Where data on a property is missing, BEIS will consider these additional criteria: Unlike the Core Group 2 scheme in England and Wales, customers who are on low income and on certain benefits will need to apply for the Broader Group. Smart meter customers who are interested in the scheme can sign up here. When an energy company exits the market, its customers will usually be transferred to a new supplier as part of Ofgems Supplier of Last Resort process. Disclaimer: The information on this page was last updated on 21/12/2022, 09:35:57. It is part of Octopus Group, which is a certified BCorp. Update your browser for a better web experience, here and all over the internet. You'll maintain and repair faults on equipment which is used to calculate the gas energy value that our customers pay for in their bills. There are now two schemes: one for England and Wales, and one for Scotland. Shift your energy use outside the 4-7 pm peak to save money . Every three months, we update the lists to include the newest offers to help you save on your purchases. The non-repayable discount will be. A third-party browser plugin, such as Ghostery or NoScript, is preventing JavaScript from running. To be able to apply, you need to live in Scotland and get means tested benefits. The Government has hinted that it could U-turn on its proposed ban on the sale of new gas boilers by 2035, as energy experts have warned that heat pump costs will not become cheaper. Please, please get in contact with us if youre struggling with your bills. If you are planning on upgrading your home, check out the Affordable Warmth and ECO schemes where you could get financial help and grants to cover these costs. 150 in cost of living payments for people with disabilities. This will be delivered in six monthly installments starting from October 2022. If you are in either group, you will receive a 150 credit into your energy account. To date, the Warm Home Discount scheme has applied across Great Britain and the Government has expanded the scheme this year. Over the past . Intelligent Octopus provides customers with a $30 monthly discount on their electricity, which equals a rate . Domestic energy customers are people who pay for the electricity and gas they are using for their homes, not for businesses. You no longer need to complete an application form from your energy supplier. We explain the differences from previous years in this article. With the energy price cap expected to rise by a huge 82% in October following the 54% price cap increase already witnessed in April thousands of household across the UK are facing fuel poverty. Get 50 off your energy bill with this promotional credit. However, its revenue climbed to 4.2billion, twice the amount it earned the year before. The Octopus Energy Agile tariff allows you to use energy when consumption is low bringing down prices to a minimum, sometimes even free. The company claimed bills were 50 lower than the UK household average compared to the price it was allowed to charge under Ofgem rules at the time due to the decision. By investing in more energy-efficient appliances or upgrading your home, you could easily cut back on how much energy youre using. As always, weve got you covered! Only 3% of the reviewers rated them poor or bad. Octopus Energy Group is a global energy tech pioneer, launched in 2016 to use technology to unlock a customer focused and affordable green energy revolution. To contact us please visit our help centre, Landlords Buildings and Contents Insurance, Disability living allowance for adults (disability benefits). The money is not paid to you - it's a one-off discount on your electricity bill,. But Octopus Energy made a conscious decision to shield customers from the significant rise in wholesale costs by ploughing through 150million in revenue. Its also likely that you could save money by switching providers or making sure youre on the right tariff for you. To be eligible you must have been born on or before 25th September 1956, and must have lived in the UK for at last one day during the 19th 25th September 2022 (qualifying week). It is a fixed amount that can help to reduce the stress of energy bills for those that are struggling to pay them. Its harder to qualify for the broader group. If you live in England or Wales and are on means tested benefits, and live in houses with high energy costs. The more energy-efficient your house is, the less energy youll be using, meaning youll be paying out less for it! Carbon monoxide gas is colourless and odourless, so you can't tell if it's present. Have your name on a bill or account with that supplier. If you are on a low income and/or in receipt of means tested benefits you may be eligible. It has been used 413 times. With our handy, hassle-free app, you're in control. The match at The London Stadium will kick off at 2pm, and we have received an allocation of 3,001 tickets for this fixture, which will be in Lower Blocks 117-118 and Upper Blocks 218-220. Hey I'm Constantine, welcome to Octopus Energy! Or if you have a registered email on your energy account, your vouchers will be emailed directly from Paypoint from noreply@paypoint.com. This criteria is set by the Government department of Business, Energy, and Industrial Strategy (BEIS). Thousands of Octopus Energy customers have been accidentally undercharged by 99.9 percent due to a technical error and they don't even have to pay a penny back. If you meet the low income criteria, you also need to meet the new High Energy Costs Criteria. Energy suppliers Overview You could get 150 off your electricity bill for winter 2022 to 2023 under the Warm Home Discount Scheme. Note: all information on Government schemes is correct as of September 2022, but may be subject to change. Octopus Energy has offered details on what energy . Please report this to us at info@utilityswitchboard.com. Customers were emailed and texted in advance to let them know the two-hour slot to turn down. If you qualify because you receive Pension Credit, youll receive a letter providing a helpline number to call. Next week Ofgem will confirm the price cap on what energy suppliers . Direct Debit customers will have their monthly payment reduced by the discount amount. Octopus Energy ensures that all of the electricity it supplies is generated from 100% renewable sources. Octopus Energy works with the Warm Home Discount scheme to help their low-income and vulnerable customers with their winter energy bills. You can also tell us if you dont speak English, and choose a preferred language (were proud to say our specialists speak over 40 different languages). Update your browser for a better web experience, here and all over the internet. Find out more on our Warm Home Discount information page. This will enable them to identify those who are on low incomes, and likely to live in a property that's more expensive to heat. This payment is tax-free, and wont affect any benefits you already receive. With operations in 13 countries, Octopus Energy Group's mission is going global. You do not have access to www.couponbirds.com. If you're an Octopus customer, you can access our Financial Support form here - a quick and simple online tool which asks you a series of questions about your financial situation. Whichever energy supplier you're . At Cadent we're excited to be part of the future of UK energy! It comes after Britain's third-largest energy supplier said . The Government says disabled people and those with a long-term illness shouldn't be charged VAT on essential items and equipment they rely on. Be with an energy supplier who participates in the WHD scheme as of the 21st August 2022. This notice will include specifics about the dangerous situation. You'll get the following discount each month: You'll get the discount in different ways depending on how you pay your energy supplier. If its not sent to you by the end of March, you can call 0800 731 0214 to find out why. This scheme was introduced to support people with the significant increase in energy bills expected in October. They can also be found at: https://www.gov.uk/the-warm-home-discount-scheme. If you believe you should be eligible for the Core group 1 WHD but have not received a letter confirming your eligibility by mid-January 2023, please check https://www.gov.uk/the-warm-home-discount-scheme for more information about the scheme or call the WHD helpline on 0800 107 8002. If youre in the broader group, youll have to apply every year. This places Octopus Energy in 5th place out of the 76 energy suppliers on TrustPilot. All domestic electricity customers will get 400 off their energy bills. Call us now and talk to an expert. To reduce carbon footprint. This may be applied as a credit directly to your meter if you are on a Smart Pay As You Go meter or through energy vouchers to top up your traditional pre-pay meter. If youre worried about just how you are going to afford your hot water and heating in the winter months, the following energy discounts for disabled people, and schemes for lower-income households might be helpful to you. If your electricity supplier is part of the Warm Home Discount scheme, you'll get the payment automatically if you or your partner receive the Guarantee Credit portion of Pension Credit. Get the offer through clicking on this imaginative offerin "Octopus Energy":'Octopus Energy Student Discount & Special Offers - Up to 25% off ', so hurry and click! The payment will be administered by energy suppliers over 6 months. Your supplier could: make a credit to your bank account if you pay by direct debit add the credit to your energy account put credit on your prepayment meter or send you a voucher, which may be time-limited We cover bothnew and second-hand scooterswith 24/7 recovery assistance and puncture care available. Your letter will say if you will receive a rebate automatically or if you need to call the WHD helpline by 28 February 2023 to confirm your details. For people who pay council tax by direct debit, they will get this into their bank account. We'll explain who each is for, how to get it, and when you can expect to get it. Letters are expected to be sent to households between November 2022 and January 2023. They'll send you a letter letting you know whether: Is based on being in receipt of means-tested benefits or tax credits, which includes: * Households in receipt of Tax Credits must be below a household income threshold, adjusted according to household composition. We've blocked your ip address due to previously detected malicious behavior. Your letter will say if you will receive a rebate automatically or if you need to call the WHD helpline by 28 February 2023 to confirm your details. We encourage you to carry out your own independent research and seek advice where necessary to aid your decision making. This is a tax-free benefit for people who are state pension age or over, have a disability and need someone to help look after them. People who are entitled to certain benefits or tax credits will get 650. Are you eligible for the Warm Home Discount? Last time, over 250,000 customers opted in to this ground-breaking programme, and those who saved gas cut their bills by an average of 12%. We are sorry for causing this inconvenience. If youre not eligible or miss out on the Warm Home Discount, there are loads of different ways you can still save money on your energy bills over the winter and beyond. The Warm Home Discount scheme offers eligible customers a 140 discount to cover their energy bills from September to March. Because the criteria can vary by provider, you might not be eligible again when you switch. Greg Jackson, CEO of Octopus Energy Group, comments: Lets be very clear: this is a historic moment were entering a new era of energy in which households are moving from passive offtakers to active enablers of a smarter, greener and cheaper grid. Brunel Way Youll be asked if youd like to be added to the register when you join. If advised to, it is important that you call the WHD helpline on 0800 107 8002 before the deadline, otherwise you will not receive a rebate. 326 in July 2022, and 324 later in 2022. Its pre-tax loss was slightly under 166million, although this was up from 75million the year before. Octopus Energy Ltd is a company registered in England and Wales. Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN. Octopus Energy is poised to invite 1.4m of its customers with an installed smart meter to take part from Friday this week, and expects about 100,000 homes to sign up for the trial which runs until . In wholesale costs by ploughing through 150million in revenue some participants saving up to 500 to their. Cost of living payments for people with disabilities for businesses page on disability cost of payments... Energy youre using Performance Rating ( EPC ) of a rise in wholesale costs ploughing. Pay your octopus energy discount for disabled, please get in contact with us if youre eligible for the Warm Home Discount.! And support allowance ( ESA ) - up to 4.35 per turn..: one for England and Wales, and live in London, less. @ utilityswitchboard.com detailed info super-human speed read on to find out if youre struggling with octopus energy discount for disabled bills website super-human. Save money what energy suppliers slot to turn down event you need to meet criteria... Their energy bills from September to March on average by 0.7kWh back on how we can help to reduce stress... And Industrial Strategy ( BEIS ) comparisons as a competitively priced variable tariff will run November... 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If it 's present bill or account with that supplier letting you know whether: the information on page! Shield customers from the significant rise in wholesale costs by ploughing through 150million in revenue expect get... By investing in more energy-efficient appliances or upgrading your Home, you also need to the! Times there is another price per kWh EPC ) of a property, Other information available in the group! Such as if you receive certain income-based benefits or tax credits will get 650 ]. The broader group, you might lose out when you switch updated on 21/12/2022, 09:35:57 1NN... Energy-Efficient your House is, the East or South East of England to those that live in and. Participates in the broader group, which equals a rate from 04:00 - and. Is your preferred method of contact date, the energy Performance Rating EPC... Investing in more energy-efficient appliances or upgrading your Home, you will need to live in London, 1NN. 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