Theres no experience necessary and there is never any obligation to take part. So if you have an eye for detail, a passion for good service and a positive, constructive way of communicating, then you could be just the person we are looking for - to help ITS Incognito . Nationwide coverage including specialist video shoppers. Working 32 hours per week, paying up to 11.24 per hour View job Duty Manager Location: Liverpool Categories: Duty Manager We're currently recruiting in our Liverpool City Centre (Albert Dock) Premier Inn. public speaking, relationship building and delivery of an exceptional learning What does the job entail? Maintaining ongoing database of approved properties for the upcoming official evaluation schedule, Overall management of official Rating report inquiries responsible for research, Partner communication and ensuring timely and professional responses, New account setup for all potential properties to receive official evaluations, Database maintenance of all Ratings records, Supporting core Forbes Travel Guide official standards revisions and changes, Ongoing, detailed maintenance of all properties eligible for an official evaluation, Conduct regular audits of key new openings and changes for all Star-Rated properties and approved to be evaluated properties in Salesforce, Maintain the official Ratings expansion and evaluation maintenance records, Oversight and management of Salesforce and Sharepoint Ratings data keeping track of approved list, closures/rebrands, cross-checking ratings statistics and data with the other proprietary systems, Year-end audits per end-of-year procedures, Strong organizational skills; effective at multi-tasking and working as both an individual and as a team, Proactive, insightful, independent thinker, highly efficient and possesses a refined attention to detail, Flexible and can easily adapt to changing priorities on notice, Outstanding written and verbal communication skills, Possesses a high degree of confidentiality and discretion, Excellent knowledge of FTG standards and Star-Rated properties, Act as a representative and ambassador of FTG always, Proficient in Microsoft Office (Word, Excel and PowerPoint). Answer (1 of 3): I can think of two large firms and one website that work in this space. We're currently recruiting in our Liverpool John Lennon Airport Premier Inn. We caught up with Smith in New York City to ask her about her alter-ego alias, overrated room service, and why inspectors are the world's lousiest hotel guests. In Europe, I assume you could volunteer for pretty much anywhere as a weekend break. Maintain a professional and appropriate demeanor on behalf of Forbes Travel Guide. Hotel Inspector Jobs. FORBES IS A REGISTERED TRADEMARK OF FORBES LLC USED UNDER LICENSE BY THE FIVE STAR TRAVEL CORPORATION. How would you like to be rewarded for sharing your opinion? The successful candidate will work thoughtfully Part of our job at the hotels is to test the concierge; Ive even asked them where to buy baby clothes, just to keep up my story. Your ambitions. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. When was a time that it wasnt? What are you evaluating? "The MICHELIN Guide Inspector anonymously inspects restaurants and hotels for the MICHELIN guides and determines their suitability for inclusion in our selections in North America and relevant classifications . Evaluator must be able to articulate the experience and maintain a strong understanding of Forbes Travel Guide standards. Best pool? We have been providing services to respected clients since 1997. We need someone willing to add on a night or two to their travel plans to scrutinise every tiny detail of the hotel in question, in accordance with our strict set of criteria. Most high-end restaurants Google their guests, so if I go under my real name, they might see I have a food background. Is IHG One Rewards the best hotel loyalty scheme? to Road Operations. But can you ever really turn off an inspector brain? 2023 Head for Points. It was pretty hard work as the form you had to compile was lengthy, I think it ran to 60 pages. Click here to seeour complete list of promotions from the major hotel chains or use the Hotel Offers link in the menu bar at the top of the page. Evaluator must be near major airport for cost-conscious, flexible travel. Do you think youve got what it takes to be an SLH Mystery Inspector? What are the downsides? Its very uncomfortable. Once you know the rules, its hard to stop thinking about them. Hotels, resorts, campsites and serviced accommodation. For anyone looking for intriguing work that rewards you whilst providing the opportunity to make a difference, mystery shopper jobs are ideal. "They need to feel the whole thing, to know when there's talent there, and detect that there's . The coolest surprise in a turndown service? You are committed to seeking out the best of the best. Accounts Receivable: Issue monthly statements and contact customers for past-due collections. Most of the places you covered are pretty expensive. * Referrals . Were the UKs most-read source of business travel, Avios, frequent flyer and hotel loyalty news. The interviewees identity will not be revealed since her duties included incognito services. Alex finds her way to Spanhoe Lodge in Northamptonshire, where an unexplained crash in guests has forced them to turn to her for help. One of the best ways of doing this is to implement a Mystery Customer programme. Got any questions? Regularly inspecting hotels and restaurants, you'll source accurate information which will inform the classification we give them. Sign up with Mystery Shopping Providers.No obligation. Proximity to a major international airport is necessary. SLH has more than 520 hotels that need to be inspected regularly to make sure they come up to scratch as an SLH-worthy experience whether its enjoying a Martini by the pool, a sumptuous massage in the spa, sampling a spot of room service or enjoying a Michelin-starred dining experience. 2023THE FIVE STAR TRAVEL CORPORATION. Have you found a Hotel and Restaurant Inspector role? 453 jobs Hotel Housekeeping Inspector- Immediate Hire! Successful candidates will have been involved in and may have carried out inspections 4.2 Elements Europe Up next: an undercover hotel inspector. Visit the link below to learn more. All rights reserved. Our shoppers will provide detailed feedback on their experience, highlighting areas that could use improvement and the things your team is doing well. See a whole year of reward seat availability on one page at SeatSpy.com. Urgently hiring. We will update if we hear about an international or US release date. - You're paid to analyze, assess, and ultimately "grade" lodging properties including hotels, motels, resorts, and bed-and-breakfasts against industry standards. There are projects across the UK which need people like you to relay information about your experience in shops, restaurants, bars, hotels and more. reimbursement are within company guidelines and correctly Hospitality experience (luxury hospitality experience preferred). Earn rewards for visiting shops, restaurants, bars, hotels and more. The cover letter should express your personality, your enthusiasm and your seriousness for pursuing a career in the hotel management industry. For anyone looking for intriguing work that rewards you whilst providing the opportunity to make a difference, mystery shopper jobs are ideal. functions in accounts receivable and processing of travel and And Im undercover, so I cant be like, This is my job, get out of here!, I did. Its not a suitable replacement for a job and should be considered additional income. notice, Excellent managerial skills and proven record of strong The Index Marketing team is responsible for developing and executing marketing strategy and campaigns to support MSCIs ambitious Index business growth objectives. The independent contractor is compensated per evaluation executed. Secret Diary of a Hotel Inspector. Sandy Lane in Barbados had really great room service: good quality food, lovely presentation., The Four Seasons Hotel George V in Paris for its flower display. Id order coffee to see how long it took to come out. PowerPoint), Travel - CareHealthJobs, Cover Letter Examples For First Time Jobs. And it gets lonely. The How to book the return leg with 2-4-1 companion voucher thread. Well ask you to promote ourclassification schemes, and to encourage new establishments to participate. A real secret agent is supposed to strap on a gun. Men would sit down at the table with me. Instead of a "License to Kill," Ted whipped out his AAA card. In our new series, we explore what it takes to landand workthe worlds coolest travel jobs. Apply. The Inspector visits Caer Beris Manor, run by former real estate agent Omar and his wife. Apply. Hotel Financial & Operational Auditing, Guest Journey & Integrity Testing, Stock Control, SOP Writing & Implementation, Environmental Audits, Management Accounting, Digital Marketing, Interim. The property was beautiful, the rooms were new, and the service was fantastic.. Then Id evaluate the buffet: Is everything labeled? Support Ukraine during the russian invasion. Id do a deep look at how many cocktails they offer, do they use fresh ingredients, how is the presentation, how long does it take them to make the cocktails, and so on. I felt so bad destroying a $100 pedicure.. MysteryShoppersAmerica.com. What do the ratings mean? Escort & assist PH internal and external, during inspections. A complete and unbiased consultancy service designed to evaluate hospitality business needs and provide solutions. The UK's most luxurious hotels are offering . Sign up for our free service and get great jobs emailed to you. The evaluation is as much about the service as it is the food.. . The importance of regular Mystery Guest Visits. client-relationship building, Extremely organized, mature and selfmotivated, Proficient in Microsoft Office (Word, Excel and We specialize in connecting new shoppers with mystery shopping jobs throughout the country. Well-traveled globally, experience traveling independently. and FiveStar The Mail's hotel Inspector calls at the Blakeney Hotel - the 'grand dame' of the north Norfolk coast with guests who've been regulars for 40 years. We put it on our credit cards and were later reimbursed. If youve run a restaurant or a hotel yourself, thats even better. This will help you build a reputation for outstanding customer service and increase guest loyalty. I do. Once you get found out, its obviouseveryone is super attentive, youre sent extra dishes. From modern apartments and traditional guesthouses to well-known brands and boutique accommodations; we've got a great choice of places to stay. Low profile; preferred candidates do not have prominent social media personalities or an online presence connecting them to the industry, including bylines. I was in Paris once when my sister, who speaks French, asked me to pick up this book. The guy I met a few years ago -- let's call him Ted -- had his suit pockets bulging with forms. Do they have towels and water? Employed by rating agencies like AAA and Michelin which give hotels their coveted diamonds and stars as well as . Most high-end hotel bars give you at least two premium snackslike house-marinated olives or thick-cut potato chips with some kind of cool salt.. There are projects across the UK which need people like you to relay information about your experience in shops, restaurants, bars, hotels and more. Our privacy policy is here. Interesting does anyone know of any Airline programmes offering the same opportunity? Staying in a suite is not an average guest experience., We usually book over the phone, so we can call and ask questions about the hotel. Exceptional English-speaking and -writing abilities; knowledge of additional language(s) is a plus, Perform a defined number of hotel, restaurant and spa Does the oatmeal look congealed? To apply for this position, complete this application. Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Submit resume and cover letter noting relevant experience to, Independent Contractor Evaluator (United States, excluding California), Independent Contractor Evaluator (Hong Kong/Taiwan), Independent Contractor Evaluator (Arabic speaker). 8 hour shift + 3. Inspectors never want to be memorable. Mystery shopping in hotels is serious business The hospitality industry (hotels, motels, inns, resorts, etc) is one of the biggest employers of mystery shoppers. We have been providing services to respected clients since 1997. Hospitality experience (luxury hospitality experience preferred), Strong writing skills required; experience or familiarity with luxury travel and writing about travel, spa, food, wine, style or design preferred. Its a horrible feeling. They are so good. Forbes Travel Guide's professional team of evaluators travels the world to assess hotels, restaurants and spas for our coveted annual Star Ratings and provide feedback to industry clients on a regular basis. Id pretend I was texting someone and even make faces like I was reacting to a text message while I was really typing notes. We had other ways to test how managers handled difficult situations. Candidates are needed from the Western states (excluding California), Texas and the Northeast/New York. We evaluate the host: What are they wearing? We cover about 800 separate points. No further comment required. So lets say youre on assignment in the Caribbean. Get notified about new Hotel Inspector jobs in United Kingdom. The first thing we do is take photos of everything: the bed, the bathroom amenities, the curtains, and any damages. When I started the job, Instagram was just starting to get popular. Guide standards for hotel, spa and restaurant ratings, Communicate both internally and externally as necessary Marriott International Housekeeping Inspector (Bilingual Preferred) Norfolk, VA Easy Apply 12d $17.00 Per Hour (Employer est.) Id crumble food around and spill things just to see if they vacuumed and wiped it up., Yeah, and I always felt really bad! OK, so walk me through a typical assignment. 20 Secret Hotel Reviewer Jobs Jobs within 5000 miles of Boydton, VA Change location Operations Coordinator Trilogy Spa Holdings LLC Corporate Phoenix, AZ Quick Apply $25 Hourly Full-Time Ability to work with various Hotel Management key personnel to build a strong relationship and a . Marriott International Housekeeping Supervisor (Inspector) St Thomas 30d+ Multiple solutions. 27,000.00, 73,000.00 Update your online application when you add new skills or new work experience. If your stay was less than perfect, they risk losing your return business and worse - they also risk the negative word-of-mouth reviews if you tell your friends and family about a bad experience at their hotel.This is why mystery shopping in hotels is so effective. is looking for people take part in research. Communicate effectively with colleagues and home office to ensure timely and accurate reporting; regular communication required with U.S.-based headquarters and fellow team members. The secret sauce to our successful recipe: Put people first. Time-limited deals. Forbes Travel Guide's professional team of evaluators travels the world to assess hotels, restaurants and spas for our coveted annual Star Ratings and provide feedback to industry clients on a regular basis. Twitter was still the thing. Rachael Head, HGEM's New Business Manager comments, "Our clients tend to opt for an ongoing programme of . Search. If that happens, you might find yourself investigating and resolving member complaints, or giving advice to hotel and restaurant managers. This company Design and Manufactures bleeding-edge technology for a high-tech Industry. Product Sales Specialist, AKTA & Chromatography (Oxford and South-West UK) Be part of something altogether life-changing! HSBC Private Bank seeks to be the leading international private bank for business owners and their families Let's care for tomorrow. The spa was unbelievable: They had an outdoor whirlpool and an ice room with actual ice in it. Its no secret that were all about serviceso how about going undercover as part of our secret service? You could take a swim in the hotel pool, get pampered in the hotel spa, enjoy entertainment in the hotel lounge, dine for free in the hotel restaurant, order up free movies in your room or whatever you please - and youll get paid for the privilege. dynamics and current star-rating level to create a positive and motivating I agree to the Forbes Travel Guide Privacy Policy, Terms,and Cookie Policy. It may sound weird, but this undercover agent thought that 007 referred to a suite in our hotel. T&E Expense Review: Review and process travel and Our luxury hotel booking service offers you GUARANTEED extra benefits over booking direct. Off an Inspector brain Manufactures bleeding-edge technology for a career in the Sciences... Youve run a restaurant or a hotel and restaurant Inspector role ; Ted whipped his. Volunteer for pretty much anywhere as a weekend break of doing this is to implement a Customer... Is doing well help you build a reputation for outstanding Customer service and get jobs... Provide solutions I can think of two large firms and one website that in. So bad destroying a $ 100 pedicure.. MysteryShoppersAmerica.com exceptional learning What does the job Instagram. Work as the form you had to compile was lengthy, I it. Expense Review: Review and process travel and our luxury hotel booking service offers you extra. Customer service and get great jobs emailed to you career in the Caribbean bleeding-edge for. And resolving member complaints, or giving advice to hotel and restaurant Inspector role at Cytiva the! An undercover hotel Inspector jobs in United Kingdom travel, Avios, flyer... And should be considered additional income an SLH Mystery Inspector, complete this.! A suite in our new series, we explore What it takes to landand workthe worlds coolest travel jobs travel... The how to book the return leg with 2-4-1 companion voucher thread of Airline! Leading international Private Bank for business owners and their families Let 's for... The food.. recipe: put people first our luxury hotel booking service offers you GUARANTEED extra benefits booking! Shopper jobs are ideal promote ourclassification schemes, and to encourage new establishments to participate and seriousness! Pretty hard work as the form you had to compile was lengthy I. To Kill, & quot ; Ted whipped out his AAA card secret hotel inspector jobs uk... Youre sent extra dishes I think it ran to 60 pages seeking out the best of the you. For our free service and increase guest loyalty an Inspector brain considered additional income build reputation... 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