What are the Club Level matchday opening hours? Open the Arsenal Official app and log in using your membership number and password. The membership waiting list for progression to Silver membership is strictly in order of purchase, on a first come first serve basis. Where is my Arsenal membership card? You will then be taken through the Barclays Pingit for Clubs account set up instructions to activate your My Arsenal Rewards membership card for payment. Full vs Light is whether you get the membership pack or not. Close. I am having trouble logging in to Pingit for Clubs? There's a bit of a delay atm as they're sending the new style membership card to everyone. If you have not received your membership card or digital pass 48 hours before a game please do contact us for assistance. Once your My Arsenal Rewards membership card has been activated, you can then top up your card with funds from your linked current account through either the manual or auto top up functionality located on the Barclays Pingit for Clubs home screen, accessible via the Manage prepaid card link in the Arsenal Official app. See what affiliates are part of your club's reward program by selecting Affiliates in the My Arsenal Rewards portal. To activate your membership card for Pingit for Clubs you must be 16 or older and a UK resident who only pays tax in the UK. My Arsenal Rewards points can be redeemed against a range of active rewards on the My Arsenal Rewards portal. I have experienced error FRP057 when logging in to Pingit for Clubs, what should I do? Find out how to use your My Arsenal Rewards Card for payments today. Alternatively, you can go to the. Press J to jump to the feed. If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. A UK personal current account is required to register forPingitfor Clubs. Arsenal Football Club Please be aware that points earned on your My Arsenal Rewards Membership card when spending with affiliates will usually take 1 5 days before they appear in your My Arsenal Rewards account but may take up to 30 days in certain circumstances. Highbury House When you receive your My Arsenal Rewards membership card you will be able to activate it for payment following the steps below. This menu is keyboard accessible. Unfortunately My Arsenal Rewards does not extend into our Junior Gunner membership tiers. Check out our exclusive Wallpapers for desktop and mobile today! Once installed, sign in with your membership number and password and click on the Manage prepaid card link. You can even earn points whenspendingwith your new My Arsenal Rewards cardat selected affiliates listed on the My Arsenal Rewards hub, in-store at The Armoury and online with Arsenal Direct. I've lost my membership card Print Modified on: Sun, 6 Mar, 2022 at 8:29 AM If you are a Red, Silver, Cannon, or Junior Gunner member, please contact the Membership Team on 0344 277 3625 (Option 2) or if you are overseas +44207 649 9003 (Option 2) and an operator will be able to assist you further. If you would like to find out your silver membership waiting list position then please send an email to membership@arsenal.co.uk. All paid members aged 16 and over in the UK and internationally are eligible to participate in My Arsenal Rewards. Shouldn't take more than 2 weeks. Scroll down and click 'View your PIN' What is an arsenal Internet member? Step 1:Visit the Arsenal Official App and log in using your Membership number found on the back of your My Arsenal Rewards membership card. The latest iOS update allows users to delete the wallet app, if you are unable to locate the app on your phone then please visit the app store to re downloa My Digital Pass keeps disappearing from my Apple Wallet, How to add your Digital Pass to your phone, How to use your Digital Ticket on your phone. Why is the Club introducing My Arsenal Rewards? You can still go to box office before the game and collect paper tickets (just got to show your id). Arsenal Football Club Student Discount. Ahead of the 2021/22 season, if you are a Season Ticket Holder or an Adult UK General Admission member, you will receive an upgraded My Arsenal Rewards membership card. Any remaining funds will be refunded back to your linked account, and you will receive an SMS from Barclays confirming this. The Pingit for Clubs service will no longer be available from Thursday 1 June 2023. 75 Drayton Park gistered postal address as soon as possible. This service will close on Thursday 1 June 2023. Arsenal Gift Card 15 $20.00 Arsenal Gift Card 25 $33.00 Arsenal Gift Card 50 $65.00 See all By Price Struggling for gift ideas? Other benefits include ticket transfer and ticket exchange and access to the Season Ticket Waiting List Scheme. For more information or to become an Arsenal Red Member visit our Membership page. My Arsenal Rewards points can be earned in a number of ways for your interaction and engagement with the Club, including when you purchase tickets, attend matches and engage with content on the My Arsenal Rewards portal. To activate your My Arsenal Rewards membership card forPingitfor Clubs you must be 16 or older and a UK resident who is solely resident in the UK for tax purposes. Arsenal Digital Membership Digital Membership is a free Membership giving fans full access to all our online video content on Arsenal Player as well as a monthly Membership e-newsletter. All affiliates associated with My Arsenal Rewards can be found via the Affiliates page on the My Arsenal Rewards portal. If you wish to enjoy Seasonal Hospitality then Arsenal's Platinum Membership provides the very best in VIP hospitality and corporate entertainment for every competitive home fixture at Emirates Stadium. To become a Platinum Member and secure your seats for the upcoming season, you will need to place a 25% non-refundable deposit. Once the payment part is activated, the card can be used for all online and offline Club purchases at Emirates Stadium, all Club stores and anywhere that accepts Visa as a payment method. To open a menu item's submenu, press the space bar. You must have the correct number of points in your My Arsenal Rewards account for a reward to be purchased, or to enter a prize draw or auction. The points you have earned can then be redeemed against a range of active rewards in the My Arsenal Rewards portal including Marketplace, Experience, Auction and Prize Draw items items. This group is for those aged between 0 and 3 years old. Red Membership As a Red Member you have priority ticket access to 3,500 tickets for every full capacity Premier League home match, approximately six weeks before each fixture. Open the Arsenal Official app and log in using your membership number and password. When will I receive my new My Arsenal Rewards card? Highbury House Its important you do this before the closure date on Thursday 1 June 2023 to make sure your money is returned to the right account. Please visit help.arsenal.com/support/home to create a new enquiry if you believe there has been an error in your points calculation, making sure you specify the number of points you believe to be missing from your account and from which transaction or engagement these points were earned. Can I still use my Arsenal membership card to access Emirates Stadium? After you download CardKey, access it on its own or through . What should I do if I believe there was an error in my points calculation? Please be advised that due to a backlog with printing, your card may take a little longer to arrive. You can log in to the My Arsenal Rewards portal on your smartphone by downloading the Arsenal Official App and signing in with your membership number and password. When you follow the re-registration process all funds previously loaded onto your My Arsenal Rewards membership card will be there. Modified on: Fri, 30 Dec, 2022 at 11:05 AM. Prices start from 2,995* inc VAT and you can secure your places for next season by placing a 25% deposit. In the event that points remain missing from your account please visit help.arsenal.com/support/home to create a new enquiry making sure you specify the number of points you believe to be missing from your account and from which transaction or engagement these points were earned so the issue can be investigated. Our range of rewards available on the My Arsenal Rewards portal will be frequently updated so make sure to revisit to check out the latest rewards you can redeem your points against. You can continue to enter Emirates Stadium using your My Arsenal Rewards membership card for any remaining games during the 2022-23 season. Once your My Arsenal Rewards membership card has been activated, you can then top up your card with funds from your linked current account through either the manual or auto top up functionality located on the Barclays Pingit for Clubs home screen, accessible via the Manage prepaid card link in the Arsenal Official app. You can top-up your gift card at any Arsenal retail store provided the card currency is in . As a Silver Member you have the opportunity to purchase tickets two months before a fixture. Click 'Manage prepaid card' Enter your 5-digit Pingit for Clubs passcode. To purchase tickets for an Arsenal fixture at Emirates Stadium you will need to join one of our Membership tiers or purchase one of our Matchday Hospitality packages. The payment mechanic in your My Arsenal Rewards membership card is powered by Pingit for Clubs from Barclays. Yes . Barclays have provided the below instructions to help you find your PIN: After completing your first transaction using Chip & PIN you will be able to use your card for contactless payments anywhere that accepts Visa as a payment method. The maximum you can spend on your card is 2,000 per day. 75 Drayton Park To get official Arsenal VIP tickets you will need to purchase a Matchday Experience hospitality package for one of our upcoming fixtures. To close a submenu press the escape key. If you choose not to activate your card for payment, your membership card will still provide access to your club. If you have any questions, including around cancelling your Membership, please email membership@arsenal.co.uk or call 0344 277 3625 option 2. ), then tap OK, lets go and follow the re-registration process to get back up and running. To open a menu item's submenu, press the space bar. My Arsenal Rewards points can be earned with affiliates by using the prepaid mechanic within your My Arsenal Rewards membership card to make purchases. Affiliate Network Promotional Discounts. You can freeze your payment card at any time in the app by tapping Manage prepaid card and using the toggle to freeze your card. To close a submenu press the escape key. To use your new My Arsenal Rewards membership card for payments, you will need to complete the following steps: To activate your card, you must have the latest version of the Arsenal Official app installed on your smartphone. A UK personal current account is required to register forPingitfor Clubs. Arsenal digital membership pass I've been emailed with a link to add my digital membership pass to my iPhone but when I click the link I can't add it to my wallet, anyone else having the same issue? The first time you use the card you will need to use chip and PIN. You will receive your new My Arsenal Rewards card from August 2021. When will the Pingit for Clubs service no longer be available from? Follow these simple steps to activate your card for payment today: Am I eligible to register my club membership card for payment. Open the Arsenal Official app and log in using your membership number and password Click 'Manage prepaid card' Enter your 5-digit Pingit for Clubs passcode Scroll down and click 'View your PIN' Confirm your 5-digit Pingit for Clubs passcode Your 4-digit PIN will be displayed in a pop-up window, which will disappear after 30 seconds Full match replay - watch without score spoilers. Turn off 'Hide Expired Passes'. Click 'Manage prepaid card'. Find out how to use your My Arsenal Rewards Card for payments today. Fight fraud and take the guesswork out of controlling your debit and credit card accounts. The registration of your My Arsenal Rewards membership card will close on Tuesday 28 February 2023. If you are a new, eligible UK member, your My Arsenal Rewards membership card works as an electronic matchday ticket, a rewards card and a payment card, powered by Pingit for Clubs from Barclays. To activate your My Arsenal Rewards membership card for, for Clubs you must be 16 or older and a UK resident who is solely resident in the UK for tax purposes. Sun, 6 Mar, 2022 at 7:56 PM Who is eligible for My Arsenal Rewards? A digital ticket is an electronic pass that can be stored within the wallet app on your smart phone or smart watch and be used to My digital pass has not updated with the next game yet even though I have a ticket. To close a submenu press the escape key. Digital Membership is a free Membership giving fans full access to all our online video content on Arsenal Player as well as a monthly Membership e-newsletter. We will aim to get your card printed and dispatched to your registered postal address as soon as possible. To open a menu item's submenu, press the space bar. Once the payment feature is activated, the card can be used for all online and offline club purchases at Emirates Stadium, all club stores and anywhere that accepts Visa as a payment method*. Please do not dispose of your card. What happens if my card is lost, stolen or used fraudulently? What do I need to do to use my card for the first time as a payment card. As a Red Member you have priority ticket access to 3,500 tickets for every full capacity Premier League home match, approximately six weeks before each fixture. Modified on: Sun, 25 Sep, 2022 at 12:15 AM. Full match replay - watch without score spoilers, Open the Arsenal Official app and log in using your membership number and password, Enter your 5-digit Pingit for Clubs passcode, Confirm your 5-digit Pingit for Clubs passcode, Your 4-digit PIN will be displayed in a pop-up window, which will disappear after 30 seconds. For more information or to become a Junior Gunner visit our Arsenal Membership page. Once the payment feature is activated, the card can be used for all online and offline club purchases at Emirates Stadium, all club stores and anywhere that accepts Visa as a payment method*. All paid members aged 16 and over in the UK and internationally are eligible to participate in My Arsenal Rewards. Join the season ticket waiting list and increase your chances of watching Arsenal play every week. Phone lines ar. * subject to change, price quotedis per person and isbased on Season 2020/21 UEFAChampions League qualification. Please note this will not affect your stadium access as your card will remain active for entrance to Emirates Stadium for the remainder of the 2022/23 season. Arsenal Football Club Go to 'Settings' on your iPhone. The PIN for your card is easy to find: Once you have registered your card, follow these simple steps to add money to your card: Where can I use my card and is there a spend limit? Your My Arsenal Rewards points can be redeemed by visiting the My Arsenal Rewards portal and purchasing rewards, entering auctions or prize draws with your points. This page will be updated with new affiliates throughout the programme, so remember to check out any new affiliates that have been added. With Arsenal's Red Membership you have access to a range of exclusive benefits, from access to 3,500 official general admission matchday tickets to every Premier League game, to full access to our online video service Arsenal Player. T&Cs apply. Find out more about our club rewards programme, Find out how you can earn My Arsenal Rewards points for your interactions with the club including purchasing match tickets and attendinggames, Through the My Arsenal Rewards hub you can exchange your My Arsenal Rewards points for exclusive prizes and money-can't-buy experiences, Arsenal Football Club What should I do? What are Club Level Seats? Scroll down and click 'View your PIN'. The number of days remaining before points expiry will be indicated on your My Arsenal Rewards passport that can be seen when signing in to arsenal.com and the Arsenal Official App. Our corporate boxes cater for 10, 12 or 15 guests, we also have a 24 guest SuperBox which demonstrates the finest in London executive boxes. The points can be redeemed for rewards through the My Arsenal Rewards portal. One of the perks of the Gunners' 59 silver membership gives supporters priority to purchase. ModeratelyOptimistic 2 yr. ago Thanks KBrady87 2 yr. ago Your My Arsenal Rewards membership card will work as an electronic matchday ticket, a rewards card and, if you are a UK based adult member, a payment card powered by Pingit for . Plus is an additional 12 downpayment over 3 years towards a season ticket, if you ever make it far enough up the list. For more information or to join please email clublevel@arsenal.co.uk or call 0345 262 0001 (selecting option 2). To use your new My Arsenal Rewards membership card for payments, you will need to complete the following steps: To activate your card, you must have the latest version of the Arsenal Official app installed on your smartphone. If you do not receive a no What is a Digital Ticket? Once printed, a digital pass will follow by email which you can add to your Apple or Google Pay wallet. Your membership card is ready to use to access the stadium. There also a digital card you can have in Apple Wallet so shouldnt be a problem, They are sending them now got mine 2 days ago but you can still download on Google pay. Who is affiliated with My Arsenal Rewards? Ensure you have logged in with your membership number (not email address) as it appears on your membership card or email confirmation. Your membership card is ready to use to access the stadium. Ahead of the 2021/2022 season, all members will receive an upgraded My Arsenal Rewards membership card, which will also work as an electronic matchday . With Arsenal's Red Membership you have access to a range of exclusive benefits, from access to 3,500 official general admission matchday tickets to every Premier League game, to full access to our online video service Arsenal Player. Enjoy unrestricted pitch views whilst enjoying delicious buffet menus served from your own service team. Spaces within this level of membership only become available when a current silver member decides not to renew the following season. My Arsenal Rewards is set to launch at the start of the 2021/2022 season and will be delivered in partnership with Barclays Bank and Fortress GB, the sports loyalty and technology specialists. In the unfortunate event that your card has been lost, you will need to submit your request for a replacement card in writing to platinum@arsenal.co.uk, confirming your Membership number and the name of the person who will collect the replacement. Yes, you can still make payments until the Pingit for Clubs service closes on Thursday 1 June 2023. Now Digital Members based in China, Indonesia, Malaysia, Vietnam, France and Spain can select to receive their monthly Membership newsletter in their local . If and when your ticket sells, your membership card will be disabled for the game while the buyer's membership card will be activated. There's a bit of a delay atm as they're sending the new style membership card to everyone. Supporters will be aware that the Club is planning to launch the 'My Arsenal Rewards' scheme at the start of 2021/22 season. Yes Step 1: Visit the Arsenal Official App and log in using your Membership number found on the back of your My Arsenal Rewards membership card. After this, you won't be able to log into the Manage prepaid card area of the Official app or use your Arsenal membership card to make purchases. With no Membership required this makes them the perfect option for those wanting to secure their official ticket to watch Arsenal play at Emirates Stadium. After this, you won't be able to log into the Manage prepaid card area of the Arsenal Official app or use your My Arsenal Rewards membership card to make purchases. However, please be aware that points will be received within 30 days of spending with an affiliate with your My Arsenal Rewards membership card. You can also use the card to pay online with the details found on the card. Following this, you can then access your unique My Arsenal Rewards passport, where you can follow the My Arsenal Rewards account link to visit the My Arsenal Rewards portal. Emirates Stadium offers the finest in London hospitality and football. Arsenal Platinum Membership: Arsenal Hospitality Help Sign in Platinum Membership FAQs Home Platinum FAQs Emirates Stadium What3words Matchday on Club Level FAQs What are Platinum seats? However, the pre-paid part of the card will remain dormant until you activate it via the Arsenal. - See more at http://www.alwaysaheadofthegame.com/junior/welcome-to-our-world/overview#sthash.LeG19dYA.dpuf, Young Guns is the Junior Gunners Membership tier for Arsenal fans aged 12 to 16 years old. How do I get into the Arsenal away scheme? Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source. No. What if I no longer have access to my linked account? Details on My Arsenal Rewards can be found here. T&Cs apply. If you do, tap the (? If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. Note, it cannot be used for offline transactions e.g. If you buy tickets and your card hasn't arrived in time. We want to give all our fans the opportunity to experience truly unforgettable moments, and My Arsenal Rewards will make this possible. If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. With Arsenal's Red Membership you have access to a range of exclusive benefits, from access to 3,500 official general admission matchday tickets to every Premier League game, to full access to our online video service Arsenal Player. DATA AMNESTY Direct debit is charged monthly vs paid in one go. 75 Drayton Park Copyright 2023 The Arsenal Football Club plc. Sorry we couldn't be helpful. Sorry we couldn't be helpful. Arsenal Football Club caters to all fans and includes a Purple Membership scheme for our disabled supporters. I recently bought a red membership for the first time and I was wondering how long it would take for me to receive the card and the membership pack? Additional benefits include: - Access to My Arsenal Rewards - 10% off retail online and in store Silver Membership Please retain your card and continue to use this for access to the stadium for the remainder of the 2022/23 season. London, N5 1BU, Explore ourHelp Centrefor answers to common questions, For all other enquiries please use ourNew Enquiryform. For the ultimate in exclusive hospitality then our seasonal suites are the perfect option to watch Arsenal play football at Emirates Stadium. If you wish to enjoy Seasonal Hospitality then. sixteenlions. Once installed, sign in with your membership number and password and click on the Manage prepaid card link. However, the pre-paid part of the card will remain dormant until you activate it via the Arsenal All paid members aged 16 and over in the UK and internationally are eligible to participate in My Arsenal Rewards. Your personal details can be viewed under your Account on the My Arsenal Rewards portal. Am I eligible to register my club membership card for payment Why am I unable to use my My Arsenal Rewards membership card for payment if I am a non-UK resident? Members will receive a new card which will work as an electronic match day ticket, a payment card and a rewards card. Emirates Stadium offers the finest in London hospitality and football. I was just wondering if you can't set up digital membership pass or get a physical membership card in time (still a red member), does Arsenal still email you the tickets you bought (example leeds from queue) before every fixture in addition to having the tickets available on digital and physical card? If youre experiencing problems logging into the Pingit for Clubs app and receiving an error, youll need to follow a short re-registration process: Will there be any changes to my Arsenal membership? If you did not register your My Arsenal Rewards membership card to be used as a payment card or load funds on to it, then you do not need to take action. Please contact our team via our New Enquiry Form, or by telephone on 0207 619 5000 (Monday to Friday, 09:30 17:00) and our team can arrange for a replacement. . Full match replay - watch without score spoilers, Open the Arsenal Official app and log in using your membership number and password, Enter your 5-digit Pingit for Clubs passcode, Confirm your 5-digit Pingit for Clubs passcode, Your 4-digit PIN will be displayed in a pop-up window, which will disappear after 30 seconds. No, My Arsenal Rewards points are only valid for use via the My Arsenal Rewards portal. Do I only earn My Arsenal Rewards points for ticket purchases if I use my pre paid membership card for payment? Take control of your Arsenal debit and credit cards. Club Level is located between the lower General Admission tier and Box Level. See more of our Executive Box hospitality, Arsenal 2022 - Terms of Use - Privacy Policy - Cookie Policy - Website accessibility statement - Site crafted by KPS, Welcome to our World is the first level of our Junior Gunners Membership, specially created for our youngest fans and their parents/guardians. Paid in one go join please email clublevel @ arsenal.co.uk your My Arsenal Rewards will make this possible postal. To check out our exclusive Wallpapers for desktop and mobile today and you can top-up your gift card any... The source payment today: AM I eligible to participate in My Arsenal Rewards membership will... My card for payment club go to 'Settings ' on your iPhone with new affiliates that have added... 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