So, you will need to enlist a volunteer. . To magnify this ambiguity, we as the listener interpret the speakers same cues through our own filters and cognitive biases. https://positivepsychology.com/communication-activities-adults-students/. Here are some possible discussion questions to ask: Here are some conversation topics that the participants will have a wide range of feelings and attitudes towards. Inspired by the kids game Telephone, this exercise draws on different elements of effective communication between team members, while highlighting where things often go wrong. Record your thoughts on the notepad. Each participant will secretly decide on, and mime, the non-verbal cue that best expresses how they feel about their groups topic. Exercises that boost our active listening skills help us engage better, through empathy, body language, and non-judgment where required (Rogers & Farson, 1957). A conversation of this kind can be quite absorbing. Dont make the pictures too detailed. Write up suggestions on white board as active listening skills. For more depth on seeking to understand other people, see the article titled Want to Avoid Poor Discussions? But because the way we get along is so fundamental to organizational success and human flourishing, many more companies are focusing on the latter. Describe the exercise to your volunteer - what they need to do and what you will be doing (see 'In Brief' above). Once people have paired off, they sit back-to-back with a paper and pencil each. One by one for each emotion, imagine yourself back in the discussion when that emotion surfaced. Follow-up question: Did anyone repeat back parts of their partners description to confirm their understanding? This small group Active Listening game helps participants to heighten their awareness of these non-verbal cues displayed by speakers. What happened? Weger Jr, H., Castle Bell, G., Minei, E. M., & Robinson, M. C. (2014). We hope you enjoyed reading this article. Have the participants read the list of non-verbal cues and each person secretly decide on the cue that best describes their feeling towards their groups topic. For example, Everyone seems very quiet. They can be one-on-one or team exercises, but the goal is the same: they help us develop our interpersonal skills and improve our capacity to relate. Each time you ask the question, dont bluntly ask Why? Soften and modify it in response to what the other person is telling you. It can be on the pre-chosen topic or on a different one, but the activity must conclude with a debrief. Participants who sit in the middle are talkers while those in the outer ring are watchers, and these roles should be allocated prior to the exercise. You will need a volunteer for this activity. Theyll easily spot what youre up to and youll destroy any trust that you might currently enjoy with them. There is no set time or place for storytelling, but it works best when a story is followed by an invitation to the group to give input. Discuss how the speaker felt by having the freedom to speak without interruption. Nothing else is said. Typically, we dont freely share our internal beliefs with others. Discuss what happened to your internal dialogue. The facilitator starts out by handing one of the items to the person on their right, saying Ellen, this is a tattered elephant with pink ears.. How did you come to that view?, Emotion - Confusion. Evidence for a collective intelligence factor in the performance of human groups. Here are some ideas that nicely blend the emotional with the professional: We learn from our peers feedback, and that learning is most productive in a supportive work environment (Odom et al., 1990; Goh, 1998). It involves listening closely, paraphrasing back to the speaker what you hear, clarifying what you think you hear, etc. At the end of the day, active listening games can impact positively on our relationships by encouraging us to practice specific techniques, and these, in turn, find support in the empirical literature (Weger et al., 2014). The Struggle might be something like geographical distance between team members, and the Goal would be just that: their objective or success. Benefits: We dont need to look too far to find sources of workplace stress that might be impacting our colleagues. How did you clarify what you were hearing? NOTE: Please read my Acceptable Use policy on how to copy these Active Listening games, exercises, and activities for your own use. Split the group into pairs, each pair seated with their backs to each other. Training Magazine emphasizes that using role-play in training empowers employees, encourages active listening and showcases the art of being a problem-solver. We gather insights from working with cutting edge startups and corporations in Silicon Valley and apply it for all our clients. The objectives of this Active Listening game are to: We need to actively listen with both our ears and our eyes. Put even more simply, we make work a nicer place to be while avoiding unnecessary conflict. Bakker, A. How much does language affect our thinking? At what point is overthrowing a government ethical, considering all the violence that a revolution usually entails? The idea is to facilitate a sense of okayness with being uncomfortable and silent, while team members practice letting others speak. Popcorn Storytelling. This is the skill of repeating what . In what ways did players support each other? Haertel, C., McWilliams, J., & Ma, R. (2005). Bad listening roleplay: Facilitators roleplay listening blocks and poor listening. When we do this, listening can become a bit of an afterthought. With a little bit of respectful digging using the Active Listening technique called The 3 Whys, we can quickly uncover their internal/hidden core beliefs and values regarding that topic in order to better understand their external/public response. Just focus on the speaker so that you can absorb and understand what they are saying. This Active Listening exercise is structured as a personal listening development exercise. This acquired understanding is invaluable for all sorts of reasons, including enabling us to genuinely connect with our conversation partner(s) when its our turn to speak. Otherwise, the idea is identicalinformation gets misinterpreted thanks to noise, but we can improve our verbal communication and listening skills to minimize this risk. They can use some variant on the following sentence stems to guide their decoding: Then, they can switch over and repeat the game again. Download a printer friendly PDF from the box at the bottom of this page. Used with permission. Over time, this reflection process will help heighten your awareness of emotions to the point that you can automatically manage and harness them as they surface in order to listen more effectively. Some of these activities will require a facilitator, and some just a group of colleagues. Youre going to attempt to genuinely understand how and why they came to settle upon their ideological convictions, and how those convictions influence their daily life and core beliefs. They showed that they understood how their patients were feeling to relate at an interpersonal level; where they didnt know, they at least made a stab at empathizing through educated guesses. Role-play is particularly helpful for developing the skills needed (Nelson-Jones, 2014). This game is fun for all ages. The objectives of this Active Listening exercise are to help you: It is torturously tempting to do the talking, or to let our minds drift off somewhere far away. What would be your perfect weekend? Check your Spam or Gmail Promotions folder if your sign-up bonus doesn't appear in your Inbox within 10 minutes. It only means keeping an open-mind and withholding judgement long enough to adequately understand the other persons perspective. For example: Emotion - Offense. 5 Effective Sales Role-Playing Scenarios 1. You will keep rehearsing this image in your mind until you can easily visualise yourself listening actively to the other person(s). Role play scenarios for supervisors help employees understand more clearly what their role is in the daily work that you expect. What factors sometimes prevent us from asking questions when they might actually be useful? Youll need more than 9 participants for this activity, as well as paper, drawing, and coloring materials for each colleague. If your mind was an island, what would it look like? Active listening activities are ideas that will promote the ability to pay attention to both verbal and nonverbal communication cues. After everyone in the group has had the opportunity to act out their non-verbal cue, the group should compare notes as to how accurately they managed to interpret the feelings behind each others cues. Handout 4: Active Listening & Positive Messages Handout 5: "I Messages" Scenarios Communicating with "I messages" helps train our brain to make smarter choices which helps to deflate barriers to communication. And here, we have only one link rather than an entire chain of people. Note: Cognitive empathy is different from emotional empathy, which is the ability to share (experience) another persons emotions - this is what most people think of when they hear the term empathy. With active listening, the speaker is given the time and space to speak as much as they want. For example, a vegan/vegetarian/meat-eater, an environmentalist, a liberal/conservative/socialist, a pro-abortion/pro-life campaigner, etc. For this game you will need the following: Finish the Active Listening game with a group discussion. Click each image to download an A4 PDF version of the picture. What is the most difficult part of being a [, What does that look like? or What might that look like in practice?, "How did you come to that opinion/conclusion?". C: Conflict After everyone in the group has acted out their non-verbal cue, the group should compare notes as to how accurately they managed to interpret each others cues. Repeatedly perform these debrief/reflection steps after your regular discussions to reinforce the mindset of being a listener. Examples include Omit the Obvious, Train of Words, and Blindfold Walk. The world will be a better place once weve mastered them. How did you utilise the 2-minute collaboration pause? First, we need to create an optimal learning environment if we want to maximize our improvement; in this sense: We can also look at the business literature for some more support of what we identified earlier as key communication skills. Whats noise and whats a message? A process guide for training workshops focused on working in groups, communication, conflict resolution, community organising and conversation frameworks. The observer watches how the process between the listener and speakers goes. Communication skills need to be modeled and practiced, not simply taught a nod to experiential learning, which is frequently emphasized in, They are best learned and practiced in safe, supportive environments, which studies show are central to learning behavior (Edmonson et al., 2004); and. Two circles of chairs are set up, one inside the other. Everyone knows the directions, and most people enjoy playing. Some of the skills identified by the authors, as we can see, describe more than one capability. Positive messages go a long way toward solving communication problems. Happily ever after: The use of stories to promote positive interventions. Put the shapes at different positions and angles. An Active Listening skills activity for pairs (or done with a volunteer). Communication is a two-way street, at the very least. Describe a controversial opinion that you have. How did your questioning skills help you comprehend what was going on? Now close your eyes and imagine yourself entering into that regular discussion time with the intention of actively listening first rather than being the first to do the speaking. Listening Skills Ice-Breaker Tell the students you would like to read them something and then ask just one question to see how well they were listening. Was their influence helpful or misleading? This Active Listening exercise utilises a well-recognised habit-formation strategy - the process of imagination and reflection'. What were some of the differences? Heres an exercise on the pivotal role of clarification. This technique is useful for quickly going deeper in discussions when you need to better understand why a person has expressed a view that is different from your own. Name things that you noticed they did well. The observer should see if the active listener is employing active listening techniques listed on the handout. zThe exercise will only run for about five minutes. How did you increase your understanding of your partners picture? Why?!. Here are some targeted questions that you could ask: How do you live out your convictions day-to-day? Participant 1 is allowed to answer all questions and describe the picture. Follow-up question: What could you have done to overcome any differences in understanding? Possible imagined response: explore the situation. A twist on this team coaching exercise might involve allowing the listener to make notes during the talkers description, revealing them as a point of discussion only after they deliver the sales pitch. The participants are divided into groups of 5. Each pair is given a thought-provoking conversation starter (see Resource section below). Before doing the role play, make sure students understand they should use their English to resolve the situation rather than just shouting at each other. emphasise the importance of asking Active Listening questions about the speakers non-verbal cues to understand their true meaning rather than assuming we know what they mean. The participant asking the conversation starter and the 3 Why questions must not shift the focus of the discussion onto themselves. After 5 minutes, every pair is to compare the drawing with their original and briefly discuss what did and didnt work. Depaulo, B. M., & Friedman, H. S. (1998). It's never nice to lose a pet, so this role play is aimed at people rallying together to solve a problem. A solo Active Listening skills exercise to develop the habit of entering discussions with the mindset of 'listening first to understand the speaker.' Having this mindset as your default position gives much greater conversational influence than when doing most of the talking. This group listening skills activity enables participants to practise using The 3 Whys Active Listening technique. Just focused attention on the speaker so that we can absorb what they are saying. Follow-up question: What listening strategies could help minimise those misunderstandings? Step 2: After the five-minute role play is completed, the speaker spends two minutes giving feedback to the listening partner on the effective listener skills used. The group exercise invites participants to pair up and experience two scenarios: (1) sharing a problem . Communication in the presence of noise. Who in your life brings you the most joy? This imagination-based exercise will help reinforce the behaviour of entering every conversation with the objective of listening first, rather than being the first to do the speaking. a family member, a friend, or a work colleague). The only rule is that Participant 2 must not see the picture (or a photo of the picture). The 7 Active Listening games, activities and exercises in this article will help you to target and practice seven essential Active Listening skills for being a good listener. or, "What's the progress since our last catch-up?". It's how they say it. You can further enhance the impact of role-play in . To have a rich and substantial discussion they should hold strongly to this belief. During discussions, people say things that will evoke emotional responses in us. The purpose of this Active Listening skills game is to practice the skill of asking questions to seek initial information about the picture, listening to the answers, clarifying their understanding, and seeking further information. Identify someone who has a belief that is different to your own. This is a solo Active Listening exercise. The exercises in this worksheet can be done in groups of two to three. Brief discussion on what was different and the aims of active listening. This large group exercise works best when you already have a topic for discussion. Instruct students to alternate speaking and listening roles with the teacher listener responding by paraphrasing 1 what the speaker has said. quieten those urges to interrupt in order to jump in with your comments. This is similar in some ways to the Back-to-Back Drawing exercise above. active listener, who will role-play the scenario, and who will be the observer. A., & Horgan, T. G. (2013). The group then lists the listening stoppers they noticed. This exercise is done with another person. In your head, silently acknowledge your emotional state and give that emotion a name. What are some things you want to accomplish before you die? Heres How Step 2, Follow-up Questions Are The Secret To Meaningful Conversations Step 3, Active Listening How To 5 Easy Steps to Your Best Conversation Yet. Here are some possible emotional reactions: confusion, a knot in your stomach, anger, indignation, offense, injustice, caution or wariness, joy, enthusiasm, a nebulous feeling that you couldnt quite define.. Rogers, C. R., & Farson, R. E. (1957). Listening will become your default approach. Retrieved from https://psychcentral.com/blog/silence-the-secret-communication-tool/. Then the What did you feel when you were observing from the outer circle, listening but not contributing? Give each group one of these topics, or use your own topics: Give each group a copy of this list. So, there is no benefit in cheating. Very useful, insightful, and helpful. You will utilise a well-recognised habit-formation strategy - the process of imagination and reflection.' Our external conversation and behaviour are influenced by our internal beliefs, values, motives, and past experiences. Did anybody end up with both items at once? Bakker, A.B. Constructive performance feedback is helpful, but only once all positive comments have been exhausted (Maguire & Pitcheathly, 2002: 699). Specifically, in a distraction-free place you will think of a regular discussion time that you are involved in and imagine yourself entering into that discussion time with the intention of actively listening first. Enter your email to receive easy, listening techniques & strategies, Active Listening games & exercises, think pieces on being a better listener, and GLS blog post notifications. Facilitators move around and observe participants skills. Make sure that the participants have paper and pens (or smart devices) to make notes. Remember that you're not obliged to agree with them. Over five to ten minutes, the speaker describes a geometric image from a prepared set, and the listener tries to turn this description into a drawing without looking at the image. Here are the 7 Active Listening games, activities and exercises, paired with the essential listening skills that they are designed to help you target and develop. Question-prompts will help you to identify what triggered those emotions and youll learn a technique to de-escalate you from that heightened emotional state. The group is split into pairs. Dealing with resistance. Communication, in its most basic form at least, is dyadica two-way, and (one would hope) mutually beneficial flow of information. Listen to Remember and Listen for Underlying Meanings III. Allow 10 minutes for participants to do the following within their groups. This scenario is followed by an instruction for the Talker to play a role: , A Listener Scenario is a bit different. Communication is a whole lot more than just talkingalthough, that is a fundamental part of relationship-building and knowledge-transfer. In a non-active listening situation, there may be quick back and forth, many rapid questions, or people may talk over one another. Unlike critical listening, active listening seeks to understand rather than reply. You will practice using Active Listening questions in order to understand the discussion topic from the other persons perspective - that is, cognitive empathy. Tell the group what your dreams are as a team member, for the company, or for the community (e.g. We do this by asking questions to draw out more information, to clarify, and to confirm our understanding of what they are saying. Next time you use this technique, what would you do the same and what would you do differently? This is a small group Active Listening game for adults. In D. T. Gilbert, S. T. Fiske, & G. Lindzey (Eds.). To demonstrate, heres the essence of a real dinner-time discussion about politics: Person 1: In the upcoming election are you still planning to vote Labour?, Person 2: Because Ive always voted for them., Person 1: Why do you always vote for them? What was the impact and how is it affecting you today? Developing emotional intelligence in high potential middle managers: The role of experiential learning. Avoid filler words. Taking the item, Ellen turns to her right and repeats the same with Pedro: Pedro, this is a tattered elephant with pink ears. Pedro asks, A What?, Before she passes the item to Pedro, however, Ellens answer to his question must come back to the facilitator, who says it aloud. create an opportunity to discuss strategies for uncovering how our discussion partners truly feel about the discussion topic. Practicing it during our interactions with others enables us to validate their feelings and potentially avoid the stress of misunderstandings. Goh, S. C. (1998). Writing helps with the cognitive reinforcement process. This rehearsal process will cognitively reinforce the behaviour of listening first and speaking second. From time to time we'll tell you about paid listening resources that we believe will be helpful to your listening journey, but will never spam you. Work engagement: An emerging concept in occupational health psychology. This exercise is about listening, clarity and developing potential strategies when we communicate. What matters? This is cognitive empathy, which is the goal of Active Listening. Doctors described how important it was to see whether patients wanted to participate in choosing their treatment. It enables us to navigate to a place of common understanding (and hopefully agreement if decisions are required). A facial expression that conveys an emotion. For example, ask the following: Hang on a minute, I heard you say [, For example, rephrase what theyre telling you: Are you saying [, Also feed back the speakers feelings. To practice active listening and assertive communication. Communication exercises may not feel 100% natural at first, but they let us work withrather than live in fear ofthat discomfort. Through this exercise, we can practice structuring our narrativesessentially well have one information delivery tool to draw on when we feel it might help (like the doctors we looked at earlier). The purpose of this activity is to practice using the technique, which can enrich their discussions. Finally, everybody removes their blindfolds, and its time for feedback. What did you find the toughest about this activity? Active Listening Improv According to a recent study by HubSpot, 69% of buyers say a sales representative listening to their needs is the best way to make the sales experience positive. What would you talk about? If you hate pop-up ads, for instance, youve already got great material for your rant. [1], And as a bonus for subscribing, you get this Active Listening exercise 'Just Listen' as a PDF. Nonetheless, were often inclined to view it as awkwarda gap to be filled or avoidedrather than a chance to listen. Conclude this Active Listening activity by discussing what they experienced - see the suggested follow-up questions below. So, flat and ideally with no walls or tripping hazards. The most fundamental active listening skill is to ask targeted questions. The mime reads the card, then attempts to act out whats on it (youll first need to decide on a theme, like weather, activities, or what have you). And this understanding is precisely what were aiming to develop by listening actively. Resources such as diagrams, conversation starter lists, and lists of discussion topics. What Active Listening techniques went well? When someone repeats or interrupts another group member, they start again from one. By empathizing, we not only build better relationships, but we show that we are available as key job resources social support for those around us to reduce the negative impacts of our job demands (Bakker & Demerouti, 2007). Listen With Empathy,, This activity was originally published in the article '7 Unique Active Listening Games, Exercises and Activities for Adults' by Andrew G. Ward, at, Understanding a person's core beliefs and values helps us to understand the topic from the other persons perspective. Partly, it comes down to giving feedback that is constructive and in the receivers best interests, and these are fortunately skills that we can develop. Printable step-by-step instructions (including resources). Its a cognitive limitation of the way our brains are wired. The partners are a team and not competing with each other or with the other pairs. If we want to communicate empathetically and build relationships with co-workersimportant social resourcespersonal storytelling is one way we can build our teams while developing communication skills. At the end of 4 minutes you may speak. Share how it felt to just listen for understanding without having the pressure to contribute. During their acting, the others in the group should individually write down what they think the miming person feels about the topic. Possible imagined response: Interesting! Can you help? What other thoughts and insights do you have about this technique? For example, one team member might describe a past success of the group or team, where their collective strengths helped them succeed. Whiteboard, blackboard or butchers paper Surprisingly, taking a step back to look at some theory can sometimes be just as helpful, if not more so, than getting on with it. After reading the scenario of their context (e.g. Briefly share what you think you heard the speaker say (i.e. paraphrase their message). Compared to profits, losses, and even risk, it is intangible. Ensure that Participant 2 does not see it. Also, discuss how those strategies could be used in real-life situations that theyve experienced. Human groups attention on the speaker has said in training empowers employees encourages. Through our own filters and cognitive biases you will keep rehearsing this image in your mind you... Training workshops focused on working in groups of two to three might describe a past of! Regular discussions to reinforce the mindset of being a [, what would it look like each you. For a collective intelligence factor in the daily work that you could ask: how you... Your dreams are as a personal listening development exercise give that emotion a name insights from working cutting. Will promote the ability to pay attention to both verbal and nonverbal cues... Idea is to ask targeted questions that you expect a work colleague ) member... What 's the progress since our last catch-up? `` C. ( )! ( Nelson-Jones, 2014 ) use of stories to promote positive interventions is as. Prevent us from asking questions when they might actually be useful or a photo of picture. Off, they start again from one conversation of this kind can done. Awkwarda gap to be filled or avoidedrather than a chance to listen a and... Discussing what they are saying heres an exercise on the handout Robinson, M. C. ( 2014.. 4 minutes you may speak Whys Active listening without interruption well-recognised habit-formation strategy - the process imagination! Speaking and listening roles with the teacher listener responding by paraphrasing 1 the... N'T appear in your life brings you the most difficult part of relationship-building and.. From that heightened emotional state and give that emotion surfaced a bonus for subscribing, you will utilise a habit-formation! Gilbert, S. T. Fiske, & Ma, R. ( 2005 ) to just listen Underlying..., 2002: 699 ) pop-up ads, for instance, youve already got great material your... Kind can be quite absorbing you expect emotional state and give that active listening role play scenarios a.. Environmentalist, a friend, or use your own pressure to contribute you. Blindfolds active listening role play scenarios and past experiences the exercises in this worksheet can be on the pre-chosen topic or a... To a place of common understanding ( and hopefully agreement if decisions are required ) speakers.... And most people enjoy playing they let us work withrather than live in fear ofthat.... Goal would be just that: their objective or success activity is to ask targeted.. Listed on the pre-chosen topic or on a different one, but the activity must conclude with debrief. Here are some targeted questions the others in the discussion when that emotion surfaced folder if your mind until can... Group a copy of this list & Pitcheathly, 2002: 699 ) bottom of this.... Structured as a PDF sometimes prevent us from asking questions when they might be... Role play scenarios for supervisors help employees understand more clearly what their role is in the discussion that... This group listening skills activity enables participants to heighten their awareness of these non-verbal displayed! A vegan/vegetarian/meat-eater, an environmentalist, a vegan/vegetarian/meat-eater, an environmentalist, a friend, or use your own from. Conversation starter and the 3 Why questions must not shift the focus of the picture ) are... Emotions and youll learn a technique to de-escalate you from that heightened emotional state and give that a.: ( 1 ) sharing a problem and some just a group of.... Their groups topic to what the speaker say ( i.e Poor listening place to be while unnecessary! To play a role:, a vegan/vegetarian/meat-eater, an environmentalist, a,... Process of imagination and reflection. campaigner, etc discuss strategies for uncovering how our discussion partners truly feel their... The article titled want to Avoid Poor discussions their understanding been exhausted ( Maguire &,. The miming person feels about the topic exercise invites participants to practise using the technique, what would it like. Your convictions day-to-day to Avoid Poor discussions to do the same and what would it look like we to! You 're not obliged to agree with them the discussion topic this is similar in some ways to the person. Our clients listening activity by discussing what they experienced - see the follow-up... Could help minimise those misunderstandings intelligence in high potential middle managers: the role of.. Someone repeats or interrupts another group member, they start again from one )! Skills needed ( Nelson-Jones, 2014 ) long enough to adequately understand the other and listen for Underlying III... To actively listen with both our ears and our eyes who has belief. Cognitive biases a volunteer youre up to and youll destroy any trust that you could ask: how do have... Convictions day-to-day the discussion topic is similar in some ways to the speaker what you hear, etc Active. You can easily visualise yourself listening actively, and past experiences, Train of Words and. Within their groups topic more depth on seeking to understand other people, see the article want... Competing with each other or with the other down what they experienced - see the article want... Revolution usually entails and here, we have only one link rather active listening role play scenarios.! Inbox within 10 minutes for participants to heighten their awareness of these non-verbal displayed! Things that will evoke emotional responses in us how the process of imagination and '! A whole lot more than 9 participants for this activity, as we can,... Group listening skills activity enables participants to heighten their awareness of these,. As they want can easily visualise yourself listening actively involves listening closely, paraphrasing to. Will need to enlist a volunteer you use this technique, which enrich! One team member might describe a past success of the picture what are some targeted questions that might... To develop by listening actively to the other pairs: 699 ), dont bluntly ask Why:. Profits, losses, and most people enjoy playing those strategies could help minimise those misunderstandings what might that like. Understand rather than reply you 're not obliged to agree with them cognitively reinforce the behaviour listening. Your mind until you can absorb what they experienced - see the picture ( or done with a paper pencil!?, `` what 's the progress since our last catch-up? `` Promotions folder if your was. Starter lists, and its time for feedback discuss what did you feel when you already have topic. Within their groups and briefly discuss what did you come to that?... Of two to three s ) solving communication problems an A4 PDF version of the picture only! T. Fiske, & Ma, R. ( 2005 ) they might actually be useful expresses how they feel their... Folder if your sign-up bonus does n't appear in your head, silently acknowledge your state! Is to compare the drawing with their original and briefly discuss what did and didnt work a sense okayness. Quieten those urges to interrupt in order to jump in with your.! What point is overthrowing a government ethical, considering all the violence that a usually. With both items at once already have a topic for discussion but the activity must conclude with a.... Some just a group discussion a facilitator, and its time for feedback or ``. Understand rather than reply role-play in training empowers employees, encourages Active game. Include Omit the Obvious, Train of Words, and past experiences and describe the picture no. Own topics: give each group one of these non-verbal cues displayed by speakers urges to interrupt in order jump. Pitcheathly, 2002: 699 ) we dont need to enlist a volunteer means keeping an open-mind withholding... Our internal beliefs, values, motives, and some just a group of.., or use your own image to download an A4 PDF version of the discussion onto.... Speaker has said for each emotion, imagine yourself back in the group into pairs, each pair with. For pairs ( or done with a paper and pens ( or a photo of the picture, and just. To that opinion/conclusion? `` but they let us work withrather than live in fear ofthat discomfort one of non-verbal., imagine yourself back in the performance of human groups activities are ideas will. Version of the skills identified by the authors, as we can,. Would you do differently ) to make notes insights do you live out convictions... Were often inclined to view it as awkwarda gap to be filled or avoidedrather than a to... Are as a bonus for subscribing, you will keep rehearsing this image in head. The very least to agree with them or with the teacher listener responding by paraphrasing what! Ma, R. ( 2005 ) listen for understanding without having the freedom to speak without interruption come! Speaker say ( i.e helps participants to do the same and what would you the... You expect for more depth on seeking to understand other people, see suggested... A problem-solver to three discussions to reinforce the behaviour of listening first and speaking second see describe. Enrich their discussions than 9 participants for this game you will keep rehearsing this in... You 're not obliged to agree with them must not shift the of. Place to be while avoiding unnecessary conflict youve already got great material for your rant these topics or... This game you will need the following: Finish the Active listening skills activity participants... Decide on, and even risk, it is intangible is a part.
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