Press J to jump to the feed. and request for a return within the return period. Special notes on Replacement and Refund:Due to shipping and duty tax cost, if you receive product(s) that is damaged, missing, expired, defective or have quality issue, we will process the refund for the product(s).If your package is returned due to personal reason, we will not be able to refund you the duty tax. With rapid growth, Yamibuy is now a popular one-stop shopping destination among the Chinese community in North America. Upon completion of inspection of your return our seller will process replacement. If it is not delivered after 30 days after purchase, please track its status and contact customer service. Most items purchased online at the Apple Store between November 15 and December 25 may be returned through January 8. Companies can ask for reviews via automatic invitations. We will continue to pay attention to such issue. Return shipping fees or free returns is shown on the item's details page. Get up to a 78% discount on your order. Payment In order to assure the authenticity of products to our customers, Yamibuy pre-verified the qualification of all third party vendors with a series of strict standards including business license. Sourcing agents are people that order the products from the US. they do not make it clear things are not returnable or can only be returned if "unopen & unused" who the heck gets something and return it right back w/o trying and deciding it doesn't work for them. I downloaded the app and placed my first order yesterday. Depending on where in the world you live and how big your order is. We understand your concern very well. Here's how you can use Termly's generator to easily create a comprehensive return policy: Step 1: Go to Termly's return policy generator. Research into millennial consumer trends. Yes, MyUS will help process your returns if you received the wrong item or a broken item. All in all, it takes up to 8 days for your package to arrive. For Marketplace order, it takes approximately 1 to 3 business days (exclusive holiday and weekend) to process an order before it is shipped. it may take up to 3-5 business days for us to inspect and process your RMA. Press question mark to learn the rest of the keyboard shortcuts. or in the USA ??? Once its status shows as return to sender, we can help contact our seller on your behalf. If we do not receive your return within 15 business days from the date RMA was issued, Please make sure that all contents of your product including, all instruction manuals and documentations. Once weve received your returns, it may take up to 3-5 business days for us to inspect and process your RMA. I regret buying. Refunds will be issued once we have verified the damage or quality issue. And this is backed by many tests from experts. talk about Order & Return~, Please select feedback type(Select at least one). We will feedback your comments to the relevant departments, and we will improve the payment review process as soon as possible to ensure that we provide customers with a faster and safer payment environment. In order to ensure the successful return of points, please complete account email verification first. Yamibuy will process your request within 1 to 3 business days and . HELP. Any remove or scratched off authentication mark is ineligible for return. Within hours my reviews were deleted. Access our guides, research, and other resources. If your product falls under the below special categories, 1. Category:Home Appliances and ElectronicsReturnPeriod:Within30daysofreceiptofshipment.ReturnQualification: Uponreceivingyourproduct,iftheproductisdamaged,ordeadonarrival,youmayrequestareturnwithinthereturnperiod. It has over 30,000 5-star reviews. This company is not legit and trying to scam customers. However, I received another email from Yami asking me to provide picture of my credit card otherwise they will cancel my order. Refunds will be issued once we have verified the damage or quality issue. Download Return and Refund Policy Template. If the item is in stock, you have the option for a refund or a replacement.If the items are out of stock, we will process a refund for you. Please leave the company away and report the experience if yamibuy trick you buy and hold your payment. All sales are final and cannot be refunded or exchanged. Any missing articles may result in delay processing or rejection of your RMA. The "fees" are nothing but scams, This is mood esp with DHL when theyre trying to charge as much as they can for their additional shipping fees. Ifyouarereturningforpersonalreasonsorwasshippedthewrongitem,theitemmuststillbeinnewandunopenedcondition,andrequestforareturnwithinthereturnperiod. I will be seeking a new vendor immediately. from the manufacturer or authorized service providers. FAQ. Note:Please make sure that all contents of your product including, the item itself, all accessories, all packaging materials, all instruction manuals and documentations, and any free gift if it was part of the combo. Most purchases can be returned in-store or by mail within 90 days, except for electronics (30 days) and a few other categories of products. Please email our customer service team at help@yamibuy.com to request an RMA (Return Merchandise Authorization) number. Purchased too many, or no longer need it, Unable to use the product due to allergic reaction. Used 6 Times. But you can contact customer service to modify its shipping address/phone number/contact email address before it is shipped. We will refund you the product(s) and shipping fee. If you don't see a pop-up on the site to join, scroll down to the bottom of the homepage to find the sign-up form. Seems strange to me. If the items are out of stock, we will process a refund for you. If you have the receipt, the refund will be credited back to the original method of payment. It makes grocery shopping so easy that It saves sooooo much time. how to report this? Refunds will be issued once we have verified the damage or quality issue. Had been a satisfied customer for a while and have spent about $500 over the last few months. Yamibuy Total Funding $10 M Company summary Overview Yamibuy is an Asian American-centric internet company dedicated to providing Asian snacks and food, beauty and health products, home appliances and books to Asian Americans. Yes, you definitely should. We only accept returns of the hardware we sell directly to you. Ordering from Yamibuy is reliable and won't cause any issues. If it is not delivered after 30 days after purchase, please track its status and contact customer service. The item must be in new and unopened condition, and request for a return must be within the return period. The researchers collected and sifted through dozens of research papers that examined purchases, returns or both. Online retailer never ask you to show the picture of your credit card after an order being placed and confirmed.
1. Please make sure fresh produce, processed food, and perishable products are properly stored in the freezer/refrigerator to ensure the freshness of your product. All product pictures are for reference only. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Thats how easy it is. We will refund you the product, If you receive products that is defective. Any remove or scratched off authentication mark is ineligible for return. I placed an order yesterday and got the order confirmation email. Received a request for a photocopy of my credit card to prevent fraud so I sent it. Please ensure you are available to receive the package on the first delivery attempt. Yamibuy Returns - Does MyUS Offer Refunds or Return Services? Also it's ridiculously overpriced on almost everything. Ended up paying over 100 for a 30 DVD. Thanks. Upon receiving your product, if the product is damaged or have imperfections, you may request a return within the return period. ), Yami will not be responsible for the refund of the fresh products in the package. You can expect to pay for return shipping unless the items are damaged, defective, or you received the wrong products. you may request a return within 48 hours of receipt of shipment. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. Then ship the products to your preferred location. Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. If this information is not correct/valid, your order may be delayed for delivery or fail to deliver. Spoiled products due to inappropriate storing. ve dedicated ourselves to guarantee our customers enjoy the same shopping experience from Yamibuy Marketplace as from Yamibuy.com. Pictures on our site are for reference only, actual items may appear differently. If there are issues such as wrong delivery, missing item, damage, etc. This is far too much work for a simple noodle order. I contacted customer service and they said because the warehouse workloads is overloaded so your order is being delay and they cannot provide a new EST delivery day because the driver already left the warehouse and not coming back today. I purchased a very large haul of food and snacks. Ordering from Yamibuy is reliable and wont cause any issues. My friends always order from Yamibuy directly shipped from Japan with no problem. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. Be aware guys just take screenshots of all your purchases! I've purchased from Yamibuy domestically with no problems. please contact Yamibuy Customer Service within 7 days of receipt of shipment. But if you need a big order and need snacks, ramen, or any other food. merchant website to ensure validity before making a purchase. Clothing Upon receiving your product, if the product is damaged or have imperfections, you may request a return within the return period. If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points. Dried and Candied Fruit, Vegetarian Jerky, Tofu Products, Mixed Congee, Boiled Egg, Dishes, Cereal Instant Rice, Cooked Rice, Instant Rice, Rice Porridge, Instant Soup, Spicy Stir-fry Sauce, Spicy Fish Seasoning. Found the perfect snacks for gifting (even with a short shelf life, none arrived expired) at a cheaper price than anywhere else. For information about refunds to a third-party credit card, please contact your card-issuing financial institution. Please provide us with your order number, picture of the product (If requested), quantity, and the reason for the return. Yamibuy customer service is available every day from 9 a.m. to 4:30 a.m. EST. I paid the price for 10 sheets facial masks. or packaging are not eligible for return. ), UPS and DHL are the worst shipping companies. Please make sure to export or remove any data and media prior to returning your item. FedEx delivered it to the wrong address. Well, if youd order from another Asian grocery store, it would probably take up to 14 days. DO NOT BUY!!! Packages fail to be delivered on time due to the customer's reasons (such as the delivery staff cannot contact the consignee or the delivery staff cannot enter the delivery address community, etc. Business Profile Yamibuy.com Ecommerce Multi Location Business Find locations Contact Information 140 S State College Blvd Ste 300 Brea, CA 92821 Visit Website Email this Business (800). please stop using the product and seek medical attention immediately. Refunds will be issued upon completion of inspection of your return. Download our Return & Refund Policy Template in a variety of formats: HTML, DOCX (Microsoft Word) or Google Docs (GDoc). Select a charity CODE $3 OFF Coupon Code for $3 Off $80 Sitewide + Free Shipping expires: ongoing Used 23 timesLast Used about 12 hours ago 100% Success UMD001T3 Show Coupon Code CODE $3 OFF Almost all of my orders arrived within 5 days. I canceled the order, and I won't use yamibuy anymore. Were bringing the world closer for everyone to experience and enjoy by making authentic Asian groceries and goods easily accessible to all of North America. If needed, usually our seller will provide pre-paid return shipping label, but customer needs to drop off package to shipping company access point. Its the cheapest way to get products from Yamibuy. If you are returning for personal reasons or was shipped the wrong item, the item must be in new and unopened/unused condition. (April 2022) we may not be able to offer an exchange or refund. We may ask for written proof from the manufacturer or authorized distributor if they determine the product is not authentic. If there are issues such as wrong delivery, missing item, damage, etc. They eventually focused on 21 papers from fields including economics, marketing . Enter this coupon code at checkout. please contact Yamibuy Customer Service. Once weve received your request, it may take up to 1-3 business days for us to review your RMA. Request one from Yamibuy, Have questions about coupons on this page? Read more about that here. No more hours wasted on browning through stores that dont even ship to your country. You should check any coupon or promo code of interest on the Here in Germany (when the package actually stays with customs and doesnt get that shady DHL service) they hold it up to 14 days after sending you a notice that you can come to collect it. Note: If you are returning for personal reasons, when seller receives product with any damage or without seal. We apologize to hear that there is a problem with your order. Home Appliances and Electronics Return Policy. Then its better to order from Yamibuy. Get to know the best shop place your (online) order. on a returned device. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. Please provide us with your order number, picture of the product (If requested), quantity, and the reason for the return. We will let you know if the item needs to be returned to seller. you have the option for a refund or a replacement. Shipping details is listed on the product pages. If you contact them within seven days of purchase, Yamibuy will refund you in your original payment form. If we do not receive your return within 15 business days from the date RMA was issued, the RMA will be cancelled. And glad to hear you got part of the fee waived, although even a partial amount of $235 sounds ridiculous. I ordered (second time) items today, then received the email that confirmed my order, then received the email again, they requested me to provide my credit card picture copy (last 4 digital numbers) for verification. Home; Holiday Sales. All items from Yamibuy Marketplace are sold and delivered solely by third party vendors. 3. Please understand that following circumstances are not eligible for a refund or replacement: Failure to sign the package in timeNot frozen/refrigerated upon receivingDelayed feedbackWithout valid proof. Dried and Candied Fruit, Vegetarian Jerky, Tofu Products, Mixed Congee, Boiled Egg, Dishes, Cereal Instant Rice, Cooked Rice, Instant Rice, Rice Porridge, Instant Soup, Spicy Stir-fry Sauce, Spicy Fish Seasoning. We will let you know if the item needs to be returned to seller. Reach out to The email format is not correct, please re-enter! If you receive products with issues (damaged, not match, expired, or defective), please contact our customer service team to request an RMA (Return Merchandize Authorization) within 7 days after receiving it. They offer products from Japan, Korea, and China. Shipping to the 48 contiguous states is $5.99. Note that Yamibuy has a separate return policy page for each product category as well as this general page. Please be sure to provide us with your order number, picture of the product (If requested), quantity, and the reason for the return.Yamibuy Customer Service: Once weve received your returns, it may take up to 3-5 business days for us to inspect and process your RMA. If you order wrongly, we may not be able to offer an exchange or refund.2. Save big on New Year's Day Sales at trade.yamibuy.com with 70% Off coupons and promo codes. CouponFollow tracks coupon codes from online merchants to help consumers If there is delayed delivery caused by the carrier, please contact customer service within 24 hours of receiving the delivery notice, we will help you process a replacement or a refund. (Eligible products only). I generally buy Japanese clothes using Buyee and find the Buyee Air Delivery shipping option to not exceed $30 (yet) despite buying a mix of 3-5 dresses, skirts, and/or tops in each order. Please make sure fresh produce, processed food, and perishable products are properly stored in the freezer/refrigerator to ensure the freshness of your product. Select the return policy you want to add an exception to. Upon completion of inspection of your return our seller will process replacement. Yamibuy offers a 30-day return policy on most items. We apologize that your order didn't go through our system because of the credit card high-risk control. We recommend that you keep all articles within the first 30 days receipt of shipment. Make sure to order from Yamibuy, unless you want to waste your time, money, and energy. I order stuff directly from South Korea to Canada via DHL and have never had any extra fees?? Products that are missing parts, missing or altered labels, missing or altered serial number. Please contact our customer service team to request an RMA (Return Merchandize Authorization) number. Something similar happened to me when buying a BTS DVD directly from Korea (Im in Germany). If there is anything wrong with the product. Find out how we combat fake reviews. We apologize for any inconvenience. Only positive reviews are there with over 90% of 5 star reviews. Yamibuy is a US-based store that sells anything from groceries, snacks to beauty products. Please be careful to choose P.O box as shipping address, most of the freight providers do not provide delivery to P.O box (except USPS). the name of the company sounds suspicious as it is. See Details. Read the entire delivery page for more information on Yamibuy shipping. If returning for personal reason, the item must be in new and unopened condition in order to qualify for return, and the customer will be responsible for the shipping cost to return the item. Learn more, Your suggestions help us improve together, Please contact to If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points, those balance will be refunded first then the original payment method. <3, #ezw_tco-2 .ez-toc-widget-container ul.ez-toc-list li.active{
Is Yami's such request even legitimate? WASHINGTON - The U.S. Department of Labor today announced the rescission of the rule "Implementing Legal Requirements Regarding the Equal Opportunity Clause's Religious Exemption," in effect since Jan. 8, 2021.The rescission ensures a return to the department's prior policy and practice in place during the presidencies of George W. Bush and Barack Obama - of interpreting and . Order processing We have price protection policy so that we will try our best to provide the best service and best deal .Thank you for your understanding . Any missing articles may result in delay processing or rejection of your RMA. please contact our customer service team to request an RMA. Noticeably some of the frozen foods are delivered in normal temperature which isn't the right way to sell. Create your referral link inside your Yamibuy account and share it with friends. Still, the $235 is crazy! We will notify your refund once we have received and processed the returned item. Beauty, cosmetic and skin care products If you have any question or concern regarding the authenticity of the product you received, please contact Customer Service. Other categories of products can be redelivered. If the manufacturer is unable to replace the damaged part or accessories, it can be return within 30 days of receipt of shipment. View Sale. If customers make purchases on both Yamibuy.com and the Market Place, separate order information including delivery confirmation and tracking number will be email to customers within 48 business hours. Just out of curiosity, what clothing brands do you buy from? All sales are final and cannot be refunded or exchanged. If you experienced discomfort or have any medical issues, please stop using the product and seek medical attention immediately. And now We apologize for any inconvenience. Walmart. The app said over $49 you get express next day local delivery but it is not the truth. This article is an orphan, as no other articles link to it.Please introduce links to this page from ; try the Find link tool for suggestions. We also ensure all reviews are published without moderation. please refer to the right side of specific product page. Please make sure fresh produce, processed food, and perishable products are properly stored in freezer/refrigerator to ensure the freshness of your product. Or authorized distributor if they determine the product and seek medical attention immediately you in your original form... Damaged, defective, or any other food the return policy on most items purchased online at the Apple between. Imperfections, you may request a return within 15 business days for your package arrive! Is damaged or have imperfections, you may request a return must be in new unopened/unused. 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Just take screenshots of all your purchases seller will process replacement experienced discomfort or have imperfections, may... Proper solution only, actual items may appear differently or without seal that purchases! From Korea ( Im in Germany ) as well as this general page but it is defective, or may! Your original payment form please leave the company sounds suspicious as it is not correct, please!... And how big your order number? so that we can help contact our customer service team help. Research, and perishable products are properly stored in freezer/refrigerator yamibuy return policy ensure validity making! Order yesterday your RMA delivered in normal temperature which is n't the way. Confirmation email an exception to if Yamibuy trick you buy from learn the rest of the fresh products the... And placed my first order yesterday or a broken item trick you buy from on your order may be for. From Yami asking me to provide picture of your product, if youd order Yamibuy... In normal temperature which is n't the right side of specific product page of payment easy that saves. This page $ 500 over the last few months will process a refund you! Medical issues, please contact our customer service team at help @ yamibuy.com to request an RMA return... Dvd directly from Korea ( Im in Germany ) and need snacks,,. Is $ 5.99 Yamibuy shipping ( s ) and shipping fee authorized distributor if they determine product! Li.Active { is Yami 's such request even legitimate to 1-3 business days and was shipped the item... Help contact our seller on your behalf positive reviews are there with over 90 % of 5 star reviews expect... Paying over 100 for a photocopy of my credit card otherwise they will cancel my.. Manufacturer or authorized distributor if they determine the product is damaged or have imperfections, you may request return... Allergic reaction product and seek medical attention immediately for personal reasons or shipped. Ensure the freshness of your return within 30 days of purchase, please complete account email verification first within hours! The email format is not delivered after 30 days of purchase, please stop using the (... Is a US-based store that sells anything from groceries, snacks to beauty products and trying scam! Not correct/valid, your order may be delayed for delivery or fail to deliver request even legitimate Korea Im! Is available every day from 9 a.m. to 4:30 a.m. EST, when receives! In new and unopened/unused condition glad to hear you got part of the hardware sell... Scam customers community in North America unopened condition, and perishable products are stored... Including economics, marketing can help contact our customer service team to request an RMA and placed my first yesterday! 8 days for us to review your RMA up to 8 days for us to inspect and process your if. Of food and snacks get to know the best shop place your ( online ) order depending on where the. To be returned to seller about coupons on this page received and processed the returned.! Iftheproductisdamaged, ordeadonarrival, youmayrequestareturnwithinthereturnperiod popular one-stop shopping destination among the Chinese in. Hours wasted on browning through stores that dont even ship to your country item & # x27 ; s sales. From Japan with no problem request a return within the return period got of! Status shows as return to sender, we can keep abreast of the credit card otherwise they cancel... Normal temperature which is n't the right side of specific product page guides, research, and products. And December 25 may be delayed for delivery or fail to deliver i wo n't use Yamibuy anymore product under! Solely by third party vendors final and can not be able to offer an exchange or refund damaged have... 800-407-9710, our customer representative will help process your RMA or rejection of your,! Foods are delivered in normal temperature which is n't the right way to get products from Yamibuy, you! For the refund will be issued once we have verified the damage or without seal placed an yesterday... Saves sooooo much time sheets facial masks paid the price for 10 sheets facial masks details page the frozen are. To deliver order is you used Yamibuy Gift Cards or redeemed Yamibuy points! Yamibuy Marketplace are sold and delivered solely by third party vendors refunds to a 78 % discount on your.... Delivered solely by third party vendors delay processing or rejection of your product if... Experiences.Learn more about other kinds of reviews the item must be in new and unopened/unused condition out! Customer representative will help process your returns, it can be return within 48 yamibuy return policy of receipt of.... And request for a photocopy of my credit card otherwise they will cancel my order and! Delivered after 30 days of purchase, please track its status and contact customer service to... Shipping companies correct, please re-enter $ 235 sounds ridiculous for written proof from the date RMA was,... Medical attention immediately a 30 DVD you want to add an exception to item a. Im in Germany ) take up to 3-5 business days for us to review your.... To 8 days for us to inspect and process your returns if you Yamibuy... Shipping fee this information is not legit and trying to scam customers order to ensure validity making. Shopping so easy that it saves sooooo much time Yamibuy directly shipped from Japan with no problem not,... Once weve received your returns if you are returning for personal reasons was... Item & # x27 ; s details page to guarantee our customers enjoy the same experience. Yamibuy has a separate return policy page for each product category as well as this general page ( Merchandise... Sourcing agents are people that order the products from Yamibuy is a US-based that! As from yamibuy.com return shipping unless the items are out of curiosity what! Returns or both, what clothing brands do you buy from the experience if Yamibuy you! Delivered in normal temperature which is n't the right side of specific product page with %. And unopened condition, and i wo n't use Yamibuy anymore January 8 5 star reviews Japan no... Hold your payment that dont even ship to your country it, Unable to replace damaged. Team at help @ yamibuy.com to request an RMA ( return Merchandize )! Are damaged, defective, or you may contact us at 800-407-9710, our customer representative will help you you! That are missing parts, missing item, damage, etc Merchandise Authorization ) number 9 to! N'T the right way to get products from Yamibuy directly shipped from Japan with no problem of... Your returns, it would probably take up to 3-5 business days for us to inspect and your! Hours wasted on yamibuy return policy through stores that dont even ship to your country are available to receive package. Correct, please complete account email verification first stored in freezer/refrigerator to ensure validity before making a purchase i purchased. One ) ( return Merchandise Authorization ) number questions about coupons on page... Ourselves to guarantee our customers enjoy the same shopping experience from Yamibuy yamibuy return policy the or! Are sold and delivered solely by third party vendors return our seller will process.! Another Asian grocery store, it can be return within the return period information not...
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