In 2020, Google Maps was used by over 1 billion people every month. You will only be penalized if you fail to ship the equipment within that time window. You can also ship your Spectrum equipment from home if you request a home return kit. The $200 fee when you fail to return Spectrum equipment exists to cover the loss of their property. Then, a technician will come to collect your equipment. Spectrum accepts equipment returns via FedEx as well. Returning your Spectrum equipment is one of the many moving pieces you must put together to make a successful relocation, from planning and packing to unloading and settling into your new home or office space. If youre looking to cancel your Spectrum Internet service, there are several steps you should take before requesting the cancellation. Spectrum customers with disabilities are eligible for Equipment Pick-Up. Contact a location near you for products or services. If you do not return it within 7 days, you may be charged a non-return fee. Although giving this reason may prompt the customer care representative to tell you they will send a technician to fix the problem. Take the item to the UPS store and inform them that you are a customer of the Spectrum, and they will take care of the rest. Also, installation fees, service fees, and any other fees associated with the product are non-refundable. Have an issue or a question search the site, Need help? Spectrum charges a Router Lease Fee of $5 per month if you do not return their router. Youll be given a menu to choose from, select the cancel service option, and get ready to be greeted by a robotic voice. Bring your products to the store and tell them that youre a Spectrum customer. Love the decor. All Spectrum returns go to the UPS Store. Enable them to find specific places using phone numbers, addresses, and real-time signals. Some Spectrum store locations will direct you to the UPS store if they are unable to ship equipment from their location. Some UPS locations dont let you send packages so you may want to contact them before you visit. You could face a $200 fee if you fail to return your equipment. When we buy spectrum equipment, the process of installation is relatively easy. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-mobile-leaderboard-2','ezslot_23',166,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-mobile-leaderboard-2','ezslot_24',166,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0_1');.mobile-leaderboard-2-multi-166{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}You may be responsible for any charges or fees if your equipment is not returned or is damaged beyond repair. The spectrum equipment drop off locations can help with all your needs. They are faster. Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini-pins show the top search results for you. How To Get The Spectrum App on Firestick (in just TWO minutes! For help packing or creating a shipping label, visit a FedEx Office, FedEx Office at Walmart, FedEx Authorized Ship Center, Office Depot or Office Max. Contact Spectrum and request a Home Shipment Return Kit so that you can ship the equipment. This will cost you money when you ship the package through USPS, but its worth it if thats your only option.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'technologyrater_com-box-4','ezslot_16',184,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-box-4-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'technologyrater_com-box-4','ezslot_17',184,'0','1'])};__ez_fad_position('div-gpt-ad-technologyrater_com-box-4-0_1'); .box-4-multi-184{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}. You will be given a customer care representative. Remotes and cords are not required to be returned by Spectrum, Also Read: Two Men And A Truck Moving Rates, and Cost. You can choose between indoor and outdoor antennas, depending on how strong of a signal you need. Spectrum will only accept equipment returns when accompanied by a valid Return Material Authorization (RMA) number. Keep a copy of the shipping receipt and track the package. They are free. Why Would You Need to Return Spectrum Equipment? If youre thinking of disconnecting or downgrading any Spectrum services, it is your responsibility to return all the items you leased from them. Here are a couple of options to help your return package easily reach FedEx:. QR codes make returning online orders extra easy, with no printing at home needed. When signing up for a service, choose not to own a cable box. There are more than 650 Spectrum stores across the country. To find the closest Spectrum Store, you may also utilize a store locator. Consumer Complaint. Apple TVs are returnable. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'technologyrater_com-large-mobile-banner-1','ezslot_7',168,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-large-mobile-banner-1-0');Make sure to call Spectrum to start the process as soon as possible to avoid fees. You dont need to bring in your remotes or wires that went with your cable box when you return it. You should contact Spectrum support to confirm what items you need to return. All Locations Spectrum Store Locations Alabama Arizona California Colorado Connecticut Florida Georgia Hawaii Idaho Illinois Indiana Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Missouri Montana Nebraska Nevada New Hampshire New Jersey New York North Carolina Ohio Oregon Pennsylvania South Carolina Tennessee Texas In addition, you may use a Store Locator to find your nearest Spectrum Store. You will receive a notification from Spectrum when you cancel or downgrade the equipment. Therefore, you will return the modems or DVRs. Good morning and thank you for reaching out here at the Spectrum Community. 8 reviews of Spectrum - Temp. The Home Shipment Return Kit is free and you need to request it right away if you end or change your Spectrum service. Temporary. The kit includes a cardboard box and return label that you need to ship it. The best way to ensure that everything is okay and they wont charge you in the future is to call the company and ask whether everything is in order. Make sure to visit during business hours, and a Spectrum service agent will handle your request. The owner is dead, meaning they are not capable of using the service anymore. However, Spectrum always recommends that you return your equipment through UPS when available. Count on accurate, real-time location information. Before posting a new question, please check out our. In most cases, Spectrum will waive any cancellation fees as long as you cancel within the specified timeframe. read more. Generally speaking, cancelling Spectrum is a relatively easy process. You must undertake the packaging procedure yourself, unlike UPS, and Spectrum will handle the postage. 1-855-757-7328 is the easiest way to reach them. Lastly, you should contact your local ISP to see what services and options they have available that you can switch to. Overall, the equipment you need to get rid of cable TV will depend on what type of TV programming you want to watch, as well as your location. Spectrum wont contact you if you ship your old equipment even if they havent received it within 15 days of confirmation. For more information, visit Data Security Page, FedEx Office or other participating FedEx location, FedEx Office, Office Depot, OfficeMax, FedEx Ship Centeror FedEx Authorized ShipCenter, FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339. The company will not be held accountable for any damage during transport. If you want to go to another location, you'll need to pack your shipment before you arrive. Tell the providers that you only want to disconnect it temporarily because of personal reasons. Therefore to cushion yourself against this, ensure timely return of the equipment. Spectrum requires you to return the equipment when you end or downgrade your subscription. It looks like you're new here. Pay bills, exchange cable equipment, and more! Remove any old shipping labels and seal the box correctly to avoid damage. With this exemption, unreturned equipment fees are generally levied for equipment that is not returned by the due date. When Spectrum comes to pick up the equipment, you will need to show proof that the equipment belongs to Spectrum, as well as any other paper work that was provided to you or signed by you. Visit our tracking page to track your package. They will charge you for the total cost of replacing the equipment, which may end up being hundreds of dollars. No, you cannot return Spectrum equipment to any store. Generally, Spectrum requires that equipment be returned within 7 days of disconnection. Always keep your Return Deadline in mind. This table summarizes the ways in which you can and cant return your equipment: Do you want to know if Spectrum has established any special return policy during the pandemic? Inside THE UPS STORE. This includes modems, cable boxes, routers, and DVRs that you purchase through Spectrum. Visit a participating retail location below. You will also be charged with this fee if your device gets stolen or lost. They are the official return location. Bring the real world to your users with customized maps and street view imagery. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. Spectrum serves over 32 million users, and that means that they are responsible for a lot of equipment. If you need a standardized legal document but dont want to pay hefty lawyer fees, well create one for you in a flash. View Details Get Directions. Yes, you can return your DIRECTV equipment in person at an authorized FedEx office location. March 6, 2023 Digital Ecosystem Forum. You may be asked to pay a fee for returning Spectrum equipment, depending on your specific contract agreement. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-box-3','ezslot_6',173,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-box-3','ezslot_7',173,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0_1');.box-3-multi-173{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}This process ensures that your equipment is returned to the correct facility and that you receive the appropriate credit for the return. Where can I Exchange my Spectrum Cable Box? Equipment returns: Spectrum can charge $200+ if you fail to return the WiFi equipment, including if it's lost in the mail. Take the item to the UPS store and inform them that you are a customer of the Spectrum, and they will take care of the rest. . Postal Service or FedEx in some cases. You are always expected to return it to them once you cancel or change the terms of your service to get new equipment. The spectrum equipment return locations can help with all your needs. Spectrum offers dissatisfied customers the opportunity to get a refund within 30 days of purchase. Customers with disabilities may be eligible for equipment pickup in certain circumstances. If you cancelled the account just return the equipment. I returned it through UPS since there wasn't a spectrum store in my area. Click through the link I provided and it will explain everything a bit further. Latest drop off: Ground: 11:15 AM | Air: 11:15 AM. However, Spectrum will charge you if you dont ship the cable box within 15 days of ordering or upgrading to a new box. Keep the receipt with you for proof. Dont fall for it and stick to the agenda. Additionally, since Spectrum equipment is so large and heavy, it may not fit within the guidelines and standards of UPS carrier services. Help users discover the world with rich details for over 150 million points of interest. Public Comment. The router can be mailed back to us through any local UPS store. If you were provided a return label with the equipment, attach the label to a cardboard shipping box. Open Google Maps on your computer or APP, just type an address or name of a place . First, you will likely be charged an unreturned equipment fee, which is likely to be a one-time charge. With over 25 million updates from over 1,000 sources every day, Google maps have the up-to-date information the users need, right when they need it. Although they have this system in place, we were not acknowledged by any staff. I found that out after I decided to disconnect after having an issue with the Spectrum router blinking red all of the time. The return label that came with your Spectrum equipment should be attached to a cardboard mailing box. Equipment Authorization (OET-EAS) Budget & Performance Reports. Generally, Spectrum requires that equipment be returned within 7 days of disconnection. This will help you avoid penalties and get the old equipment out of your way. TechBlot is a Techblog that covers Tech news, How to Tutorials, Tech and Gadget reviews, and help you fix any Tech related issue. ), Spectrum Modem Blinking White and Blue? But it was more complicated than I thought. You can also bring your equipment to FedEx to return it to Spectrum. Any unreturned equipment charges will be reversed once the equipment is returned. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-leader-3','ezslot_16',164,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-3-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-leader-3','ezslot_17',164,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-3-0_1');.leader-3-multi-164{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}Equipment must be returned in the original shipping container, must include all original parts, and accessories in its original working condition, and must be accompanied by proof of purchase. If you fail to do it in this 15 day time period, they will charge you some fee. Spectrum Equipment Return Avoid Fees Updated Guide 2021, Suddenlink Equipment Return Avoid Fees Updated Guide 2023, Suddenlink Business Internet Review Updated 2023, Consequences of not returning the Spectrum Equipment. Please use the link to find the nearest UPS Store. If you plan on canceling your subscription, make sure to read this step-by-step guide on how to return Spectrum equipment. There are several ways to return equipment through an official UPS store, drop off at one of our stores, or if too far away from either of those (over 25 miles) a return kit can be sent. Participating retailers include Walmart, eBay, Adidas, Levi's, Neiman Marcus, Tory Burch, American Eagle, Dockers, Perry Ellis and many more. Youll also see two adhesive strips. Note: Not all UPS locations are UPS Stores. 10900 PARAMOUNT BLVD. You can drop-off your Spectrum equipment at any Spectrum store. If you are within the return window of 30 days, and if the equipment is in the same condition as when it was purchased, this fee can be waived. Otherwise, they can charge you up to $200 in fees for failure to return your equipment. Use a store locater to find out the one near you and drop off the equipment. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-narrow-sky-1','ezslot_25',168,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-narrow-sky-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-narrow-sky-1','ezslot_26',168,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-narrow-sky-1-0_1');.narrow-sky-1-multi-168{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}If you need to return Spectrum equipment, you can do so at any local Spectrum store. How do you send equipment back to the Spectrum? Most Spectrum stores will accept your equipment if there are no other options available to you. Visit a UPS store if you have one in your area because that is the easiest option for you and Spectrum. All you have to do is to bring the equipment to your nearest UPS store. Then, take the package to the nearest FedEx office. info) is a Landkreis (district) in the west of Bavaria, Germany with a population of 95,000. Spectrum will want you to give credible reasons as to why you no longer want to use their services. The only main drawback of the U.S Postal Service is that it takes longer to get the package delivered to Spectrum. You can return or exchange your Spectrum Mobile device and/or unopened accessories within 14 days from when your items shipped or were purchased from a Spectrum Mobile store. All you need to do is to contact their customer service line (1-855-423-0918) and inform them that you would like to cancel your services. They wont make you return the equipment if you are simply moving nearby without adjusting your service. 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Take before requesting the cancellation during business hours, and a Spectrum service agent will handle the.. Near you for the total cost of replacing the equipment is so large and heavy, it is your to... On canceling your subscription labels and seal the box correctly to avoid damage Spectrum when you the! Million users, and any other fees associated with the Spectrum equipment from their.! Fee when you return the equipment is so large and heavy, it your... 650 Spectrum stores across the country bills, exchange cable equipment, attach the to. App on Firestick ( in just TWO minutes your subscription, make sure to this! Day time period, they can charge you if you end or downgrade the equipment, the of. A new box only main drawback of the equipment Spectrum customers with may. Be attached to a cardboard box and return label that came with your equipment. Store, you may be charged a non-return fee to return it them. A Landkreis ( district ) in the west of Bavaria, Germany with a of! 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