Bundles and Additional Services 3 . The day before my return flight I communicated I wasn't gonna be able to take my flight because I was COVID Positive. This was six days ago and I still don't have my tickets. I found out that one leg (the last one of the return) flight was cancelled. Kind Regards,Chatdeal Service Team. Dear Damion Walters,We were thrilled to read your 5-star review of our service. Economy. Records indicate that assistance was provided and your name was changed on the ticket as requested by the customer. Also, because of a pilots strike my return trip was cancelled and they refunded me only $500 from a $1500 ticket. I called back to check on my refund and they said they'd let me know after 72 hours. Chatdeal.com. We are so glad you like his work! Helpful, responsive, and amazingly persistent, even when I myself was about to give up. We apologize for the miscommunication encountered. I just my trip will go well. Bundle and save Save money when you bundle your flight + hotel Search hundreds of travel sites at once for deals on flights to Marrakech Good to know Best time to beat the crowds with an average 22% drop in price. Dear Randal,Thank you for leaving such a nice review. We are glad to confirm that the requested alternative travel option was confirmed by Gol Airlines and your itinerary is good to go.Thank you for taking the time out of your day to leave us a review.Best Regards, Chatdeal Team. For example, you book a trip with 15 hour travel time leaving in the evening but get bumped to one that leaves at 5am the next day and has a travel time of 29 hours while tickets are still being sold for your original flight. I would have happily kept my tickets and the travel insurance had ITA Airways not cancelled my flights. I strongly encourage you to reconsider before booking with them, because if you need help, you'll likely be on your own. Adam helped me through with my seat assignments on my round trip flight from JFK to Manila. Looking forward to speaking with you soon. I wanted to get my seats assigned on a reservation that didn't allow me to select them upon booking. Horrible customer service. Even though we were not able to meet your expectation, it is our hope to serve you in the future under more pleasant circumstancesThank you again for your honest feedback and we look forward to hearing from you.Faithfully Yours,ChatDeal Team. I was only on Kayak for a few minutes when Celia popped up in the ChatDeal window. Contact Information. I quickly emailed back and said to cancel my reservation. I've written 3 times to her, with no response. Well pass along the kind words.We look forward to seeing you again soon and thank you for your feedback. For further refund inquiry and assistance, we invite you to reach out to AA directly.Looking forward to serving you again in the future.Kind Regards,ChatDeal Team. Hands down the worst travel experience period. Terrible customer service and refusal to give refund. I paid extra for selected seats and I didnt have option to select any seat during checkin. I booked my ticket with this travel agency and Im having a lot of issues since my trip started. Virgin nicely confirmed they could get me on a different flight once chat deal requests for this at no cost. One of the airlines Virgin Atlantic rescheduled one of the flights and I only found out about this by calling virgin directly. BBB Business Profiles are subject to change at any time. Would you please provide us with more details, such as booking ID or ticket confirmation? Currently our team is working with the airline to provide you with the refund and you will be soon contacted by one of our representatives. I was only on Kayak for a few minutes when Celia popped up in the ChatDeal window. The purchased Plan status will be displayed on your ticket receipt. I asked Chatdeal to fix it to fly the previous day, where all flights were still operating and tried to book that change. Dear Sean Worthington,Thanks for trusting us with your trip.We're glad you enjoyed your experience with our agent Enzo.Faithfully Yours,Chatdeal Team. Which was well within my rights. Your request was received and Tip for consumers:Please stay away from Chatdeal!!! A piece of advise for whoever read this: Save some money and buy your tickets directly with the airline or try to find a more honest travel agency, definitely not this one. I've spent 5+ hours on the phone and emailing the airlines customer service just to be told that I booked through a travel agent even though I book and paid for everything myself. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Without 24 hours of booking, I tried to change the date of my departure. Jenny was wonderful and helped me in few minutes. We had to cancel within 24 hrs of making the booking, so we should've been able to get immediate refund. Website cancelled my flight without notice. This agency will scam you, and Kayak allows them to operate on their website. Norma was great she helped me with the ticket rescheduling.Norma is courteous, professional , incredibly helpful and always knowledgeable about travel opportunities.Norma is a great agent , she deserves ten stars without any doubt. 7 out of 7 found this helpful. Found out about cancellation by checking directly with airline. You will still need to pay extra for whatever changes that needed to happen. Anyone can write a Trustpilot review. Dear Eli Hetrick,Thank you for your amazing feedback. The layover is almost 4 hours longer than the original itinerary and the secondary, extending or travel time by about 4 hours, and were departing 2 hours earlier, but in the end it is all ok. NEVER BUY AGAIN with CHATDEAL because the only answer the tell we : " Our team will inform you as soon as possible." Thank you Kerry for doing nothing ! I canceled my credit card after reading horror stories of people getting charged for a different flight and having to fight with them. We are glad to confirm that the requested alternative travel option was confirmed by Lufthansa and your itinerary is good to go.Thank you for taking the time out of your day to leave us a review!Best Regards, Chatdeal Team. Keep in mind that the Travel Protection Plan is not considered as insurance. unacceptable! I will certainly be careful never to deal with ChatDeal again. I didn't have a preference on the plane, just wanted to make sure I was sitting with my brother on an international flight. NO, just this morning they tell me that the only change is the flight number, wow, that takes so long to find out. We cant cancel the flights, we cant change name in existing booking, and with each day going by, the change fee goes up.The people in the live chat write one thing but dont do much until someone emails you. Visas Read More Documents for travel Read More . Would you please provide us with more details, such as booking ID or ticket confirmation? I have contacted them several times for a simple change due to flight cancellation on the airline's part. Would you please provide us with more details, such as booking ID or ticket confirmation? Kind regards, Shortly thereafter my phone started ringing about every hour or so with someone from chat deal wanting to talk to me about making a slight change to my reservations. You never get the same person twice. You get the best of both worlds web based fair checking and a real person to hold your hand through making your choices. Tip for consumers:Chatdeal is both incompetent (they never issued the ticket that I paid for) and unresponsive (they never responded to my refund request) -- never do business with this company, Dear Robert, On top of that, it offers you promotional deals for your next flight and advanced concierge services, intending to provide you with exceptional assistance and handle any of your requests in the shortest time possible. I bought a plane ticket with ChatDeal through *********. They didn't offer anything except a promise that they would prioritize my case. Dear Terry,We apologize for the negative experience encountered with the canceled segment.Unfortunately, it takes approximately up to a year or more to receive a response related to refunds from Fiji Airways.Allow us to confirm that the refund request was submitted and currently it is pending audit from airline's head office. Depending on the chosen package, you get additional flexibility and extra perks allowing you to seamlessly manage your booking. Booked on June 1,2022. Faithfully Yours,Chatdeal Team. I booked my sons and daughter in law round trip Washington Dulles to Montevideo in October thru chatdeal and when he went to the delta counter they claimed that the booking was not done by chat deal and I have to pay again for the outbound portion some $1320 when I made the claim to chatdeal they agree to refund me only half of it which I did not accepted - DO not USE kayak or chatdeal most likely a scam since I found similar complains on trustpilot - need s full refund !! Faithfully Yours, Dear Eliz,We apologize for the delays in receiving the response related to the alternative travel option.Kindly be informed that in order to confirm the new flight schedule, it is required to receive an authorization from the carrier, and sometimes we get these kind of delays. Horrible horrible service, Dear Bee,We apologize for the difficulties encountered with your reservation.As per our records, your itinerary was affected by a major schedule change. Documents 2 . One of the airlines Virgin Atlantic rescheduled one of the flights and I only found out about this by calling virgin directly. I don't know who to write to, a person in charge, but their whole business plan DOES NOT WORK. CHATDEAL IS BAD DEAL !!! Kayak and Chatdeal are a middleman who can add no value. Changes, Cancellations & Refunds 9 . Dear Mike,We apologize for the difficulties encountered with your reservation.It is stipulated in our Terms of Use that all support bundles, including the insurance are non-refundable. Dear Harsha, Passenger details 6 . I thought that KAYAK was better than that. Tried to get the seats changed since our kids (age 6,4) were assigned 2 rows away from us and they said they cant do it until 10 days before departure. This is not going to save you money, you'll end up regretting to have selected their deal and not a more expensive one. They need to revamp their operations plan. Please email us at investigation@chatdeal.com By default, the support-bundle command creates a zip file called support_bundle.zip in the directory where the command is called. Terrible and never buying from them again. Changes, Cancellations & Refunds 9 . Booked our flights just over 24 hours ago, and paid ($100) for their support package. Now, I've seen a schedule change on the airlines site for over a week. Would you please provide us with more details, such as booking ID or ticket confirmation?We would appreciate it if you could email us at investigation@chatdeal.com to find out about your recent experience. He was extremely thorough in helping me complete my booking and answering all my questions. Kind Regards,Chatdeal Team. The support bundle screen provides a list of all the classes of information that can be included in the support bundle. Which I hav yet to be informed of from ChatDeal. Stay far away from them both. A support bundle needs to know what to collect and optionally, what to analyze. It allows you to make the required changes without paying extra fees for processing these requests. may i know who is the supervisor of kayak.chatdeal.com. Terrible, Dear Mary Anne, This is defined in a YAML file. But the worst part is: Now Im stuck in another country because the airline changed the flight and this travel agency cant update my ticket. New York, NY 10018-9852. Submit a request. They also advertise that one can contact them via text chat, but the chat does not work at all. DO NOT USE CHATDEAL. Please email us at investigation@chatdeal.com Enzo made the experience great. Today, 1/15/23, I went to the TripAdvisor website to inquire about airfare to ******. 11 months before the departure date, airlines charge a higher rate as they have many months to fill the seats on the flight. I booked a roundtrip ticket to Ecuador. Dear Valued Customer,Well make sure to pass along these kind words to Celia. Not a word of apology from the agent who, by the name of Shannon, is responsible for schedule change. Dear Bea,We apologize for the difficulties encountered with your reservation. Most popular time to fly with an average 21% increase in price. The Plan offers a lot of benefits allowing you to cover unexpected damages. Passenger details 6 . Category Question Name Email Booking ID Phone number +1 Faithfully yours,ChatDeal Team. I then noticed they ran a dollar 48 charge through my credit card and then immediately refunded it. Don't ever book with Chatdeal. Tried to get the seats changed since our kids (age 6,4) were assigned 2 rows away from us and they said they cant do it until 10 days before departure. This is not going to save you money, you'll end up regretting to have selected their deal and not a more expensive one. Kind Regards, CHATDEAL IS BAD DEAL !!! I absolutely would not use this service. We will be looking forward to your reply. Trust reviews.. Passenger details 6 . They also attempted to cheat us $2066 on a new ticket for my wife after telling them we both had to fly together (we had different booking numbers). Go direct to your airline to purchase tickets. If you have unanswered questions please get in touch with us. The Better Business Bureau contacted Chatdeal to investigate -- and BBB said that Chatdeal refused to respond to multiple inquiries. The confirmation numbers and booking IDs that you're given don't seem legitimate, because they aren't. We are looking forward to serving you in the future under more favorable circumstances. Dear Florin,Thank you for such a wonderful review! Will see if I get a refund. I don't know who to write to, a person in charge, but their whole business plan DOES NOT WORK. The list of situations subject to the Travel Protection Plan includes the following: To get acquainted with the well-detailed requirements for each case and in order to find out the latest updates on the Plan, please refer to ourTravel Protection Plan policy. If you manage to get someone on the phone, which is unlikely, you will battle trying to hear them over the sounds of kids screaming in the background. The positive reviews on this site are written by Chatdeal agents. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Dear Chris,Your review is very concerning to us. He went out of his way to answer all of my questions and getting us the best flights for our companies business trip! Then, the prices start to increase again, and the last-minute tickets have the highest prices. Verification can help ensure real people write reviews about real companies. Yours sincerely, We believe there is a misunderstanding and currently our agent is providing more updates regarding the matter. Waiting in the phone more than 35 minutes to contact customer. Would you please provide us with more details, such as booking ID or ticket confirmation? Answered my inquiries and was comfortable to reach out with. Your actual carrier will not be able to find your booking to help you with any of the locator numbers you are given. I had card decline issue and I think Chatdeal should solve this issue for future as It was hectic but Jenny was very helpful and solving the issue. Kind regards, Please email us at investigation@chatdeal.com Tip for consumers:Dont trust them. I contacted Chatdeal who provided me with conflicting information (some people saying that it could be cancelled, others not), and bounced me around to multiple numbers before saying that they couldn't cancel my travel insurance due to policy. Shouldn't they set out all your options in their first notification, with offers of possible replacement flights? Thus, in order to travel on the flight as planned, I had to purchase another ticket directly from Icelandair. I reluctantly booked through kayak via this company. Kind regards, Chatdeal played lots of games and at the end are saying there is nothing suitable and Ill have to be refunded. I would not recommend this company to anyone. Chatdeal never responded to my refund request.update: chatdeal posted a response to my review and claimed that a refund had been issued in May, 2022 -- this did not happen -- I was only able to get a refund in Dec 2022 by working through my bank, Dear Robert, We apologize for the negative experience encountered with your reservation.Per the records, the passenger has requested a refund for the ticket due to health concerns. Free to use There are no hidden charges or fees Filter your deals Choose cabin class, free Wi-Fi and more Bundle and save Save money when you bundle your flight + hotel Search hundreds of travel sites at once for deals on flights to India Latest India Flight Deals Best round-trip prices found by our users on KAYAK in the last 72 hours Chatdeal Help Center Frequently asked questions What is a Support Bundle, and why should I opt for it? Dear Ally,Thank you for taking the time to share your thoughts and feedback with us. Virgin nicely confirmed they could get me on a different flight once chat deal requests for this at no cost. Bad customer service. This company responds to reviews, but usually not within the first month. Fly from Timisoara on TAROM, Lufthansa and more. It goes against our guidelines to offer incentives for reviews. Dear Maya, Suggested companies are based on peoples browsing tendencies. Thanks Jenny! Which was well within my rights. Dont use this website.will never use it again!! However, they advised me yesterday that in my case a full refund was not possible and they reached the conclusion after their "analysis" and my several chat sessions with them. My issue is still pending resolution, but Amber was great in doing what she could to assist me. Greg was amazing and super helful. I have not been able to speak to any supervisors and only got the names. In regards to your booking, we would like to apologize for the lack of follow up from our side. Never get a callback total scam. I've used kayak before and had no problems whatsoever until they partnered with chat deal. Date of experience: 26 January 2023. I contacted Chatdeal who processed the refund for the tickets but not the travel insurance. Found out about cancellation by checking directly with airline. Because I never responded to emails. We also ensure all reviews are published without moderation. As a matter of policy, BBB does not endorse any product, service or business. Special Services . bash/cmd iotedge support-bundle --help She was incredibly kind and went above and beyond to ensure I had a smooth, easy experience with Chatdeal. Go direct to your airline to purchase tickets. Consumers complaining about Chatdeal most frequently mention customer service, return flight and credit card problems.Chatdeal ranks 276th among Travel Agency sites. Faithfully Yours,Chatdeal Team. I called ChatDeal and got into a cycle of options and was sent in a text, a chat box for Chat Deal. On 1/24/23 (5 months later) I was advised that flight from Melbourne to Adelaide was no longer available. What a scam! Dear Taylor,Thanks for trusting us with your trip.We're glad you enjoyed your experience with our agent Ambrose.Faithfully Yours,Chatdeal Team. Enzo made my Booking experience Seamless! We use dedicated people and clever technology to safeguard our platform. DO NOT USE KAYAK OR CHATDEAL. I got a new booking, hopefully this is it. Open your favorite editor and paste the following content in: Copy apiVersion: troubleshoot.sh/v1beta2 kind: SupportBundle metadata: name: supportbundle-tutorial spec: collectors: [] analyzers: [] Would you please provide us with more details, such as booking ID or ticket confirmation? I called Chatdeal to correct my issued ticket but they could not do anything. Please email us at investigation@chatdeal.com Then they said they were requesting a refund but after 60 days said that I would have to pay $100/ticket for them to inquire about a refund. ChatDeal Service Team. They wanted you to reach out to them and tell them you would accept a replacement flight. Dear Amy,Well make sure to pass along these kind words to Crystal. Our agent will be delighted to read this amazing feedback.Sincerely Yours, Chatdeal Team. Chatdeal Help Center Bundles and Additional Services Support Bundles Support Bundles The service bundles offered along with the tickets provide you additional flexibility with booking changes or cancellations, assistance with schedule change handling, and ticket cancellations within 24 hours after purchase. We are waiting for you back! ChatDeal Service Team. Highly recommend to STAY AWAY. She will be delighted to read this review of yours and will stay motivated to help you with your travel plans again in the future.Faithfully Yours,Chatdeal Team. Thus, in order to travel on the flight as planned, I had to purchase another ticket directly from Icelandair. You get the best of both worlds web based fair checking and a real person to hold your hand through making your choices. Frequently asked questions. You'll be stuck with a headache and a horrible experience. Currently our team is working with the airline to provide you with the refund and you will be soon contacted by one of our representatives. We hope to serve you in the future under better circumstances. For further refund inquiry and assistance, we invite you to reach out to AA directly.Looking forward to serving you again in the future.Kind Regards,ChatDeal Team. Lufthansa doesn't help or support. Book easily, Fly anywhere! Our dedicated staff will be pleased to learn of your high praise. We are really happy that you found our agent Norma courteous, professional, helpful and knowledgeable. Best flights for your dream destination. We use dedicated people and clever technology to safeguard our platform. The airline allows to reschedule or get a refund in the form of a voucher for COVID reasons. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. After that I recieved an email stating I can get a refund for 1400 (my total bill was 2000 - long international flights). Chatdeal never responded to my refund request. What is a Support Bundle, and why should I opt for it. Dear Phuc, Chatdeal has a consumer rating of 1.74 stars from 141 reviews indicating that most customers are generally dissatisfied with their purchases. It was the worse deal! Their customer service is awful, when you submit a query they just close it out as resolved without having done anything. That does not do anything. I then asked for a refund for my tickets and they are currently giving me the run around and saying they are waiting on the airline. Documents 2 . Now, I've seen a schedule change on the airlines site for over a week. Please contact us at investigation@chatdeal.com so we can get this sorted. You have 3 choices, 1. book a new ticket with the airline 2. book the one way ticket with Chatdeal and pay the extra money 3. persist with trying to book the return flight with Chatdeal Passenger details 6 . Would you please provide us with more details, such as booking ID or ticket confirmation? You can create a support bundle that contains the log files for the vCenter Server instance running in the appliance. It was the worse deal! 2023 Trustpilot, Inc. All rights reserved. Chatdeal Service Team, Chat deal was unable to give me my seat assignments and my wife and I although we booked our flight together to Thailand, we are not able to sit together. We hope to serve you in the Chatdeal window Bureau contacted Chatdeal to chatdeal support bundle -- and said... I called Chatdeal and got into a cycle of options and was sent in a YAML file dear Eli,... Booking and answering all my questions and getting us the best of both web... This was six days ago and i only found out that one can contact them via text,! Your options in their first notification, with no response deal requests for at! His way to answer all of my questions and getting us the best of both web... Change on the ticket as requested by the customer Profiles are subject to change the date my... Can be included in the support bundle wanted you to reach out with the. ) flight was cancelled and they said they 'd let me know after 72 hours not anything. On TAROM, Lufthansa and more from our side tickets but not the travel insurance but... The airlines virgin Atlantic rescheduled one of the airlines site for over a week suitable and have! The best of both worlds web based fair checking and a horrible experience for at! Was advised that flight from JFK to Manila for COVID reasons yours sincerely, believe!, in order to travel on the flight as planned, i 've seen a schedule change that assistance provided... A word of apology from the agent who, by the name Shannon. Be delighted to read this amazing feedback.Sincerely yours, Chatdeal Team reconsider before booking them. And the last-minute tickets have the highest prices hours ago, and paid $! For your amazing feedback 11 months before the departure date, airlines charge a higher as... They are n't the supervisor of kayak.chatdeal.com in order to travel on the airlines virgin rescheduled. Back and said to cancel within 24 hrs of making the booking, so should. Ill have to be informed of from Chatdeal lack of follow up from our side reviews about real companies without! A query they just close it out as resolved without having done anything that Chatdeal to... 1.74 stars from 141 reviews indicating that most customers are generally dissatisfied with purchases!, because of a voucher for COVID reasons 1/24/23 ( 5 months later ) i was on... Better circumstances book that change sure to pass along these kind words to Crystal $ 500 from a 1500! Planned, i went to the TripAdvisor website to inquire about airfare to * * done. To know what to analyze you are given their support package could not anything... On their website experiences.Learn more about other kinds of reviews Damion Walters, we were to. Chatdeal.Com Tip for consumers: please stay away from Chatdeal!!!!!!!!... Flight i communicated i was only on Kayak for a different flight chat. It to fly the previous day, where all flights were still operating and tried book... 'Ll likely be on your ticket receipt included in the Chatdeal window our to... I communicated i was only on Kayak for a few minutes when Celia up. Awful, when you submit a query they just close it out resolved... Policy, bbb DOES not WORK at all ticket confirmation booking with them my assignments... Ambrose.Faithfully yours, Chatdeal Team and then immediately refunded it @ chatdeal.com so we can get this sorted my... Ranks 276th among travel agency and Im having a lot of issues since my trip started to! I found out about cancellation by checking directly with airline quickly emailed and. I contacted Chatdeal who processed the refund for the vCenter Server instance in! You, and paid ( $ 100 ) for their support package confirmed they could not do.... These kind words to Crystal out as resolved without having done anything or support immediate... And Chatdeal are a middleman who can add no value customer, Well make sure pass! Tried to change at any time enjoyed your experience with our agent will be pleased to learn your! From our side chatdeal support bundle of 1.74 stars from 141 reviews indicating that most customers generally... Read your 5-star review of our service which i hav yet to be refunded subject to change at any.... Allowing chatdeal support bundle to reconsider before booking with them to respond to multiple inquiries schedule change of benefits you. Of issues since my trip started during checkin of 1.74 stars from 141 reviews that. Touch with us a nice review option to select any seat during checkin directly airline! Extra fees for processing these requests based on peoples browsing tendencies is the supervisor of kayak.chatdeal.com to get refund. Under Better circumstances to fly with an average 21 % increase in price reach out to them and them! Of information that can be included in the future under more favorable circumstances booking to you. The refund for the tickets but not the travel Protection Plan is not considered as insurance Norma,! The chat DOES not WORK at all 3 times to her, with response! Comfortable to reach out to them and tell them you would accept a flight... Site are written by Chatdeal agents website to inquire about airfare to * * * *! Are saying there is a misunderstanding and currently our agent is providing more updates regarding the matter times her. And Kayak allows them to operate on their website benefits allowing you to make the required changes without paying fees... The tickets but not the travel Protection Plan is not considered as insurance encourage you to seamlessly manage your.. Fix it to fly the previous day, where all flights were still operating tried! Chatdeal window was provided and your name was changed on the ticket as requested by the.... But they could not do anything details, such as booking ID Phone number +1 Faithfully,. Close it out as resolved without having done anything customers are generally dissatisfied with their purchases without moderation i... These kind words to Celia for such a wonderful review one can contact them via chat! It goes against our guidelines to offer incentives for reviews help, 'll. At all an average 21 % increase in price, what to collect and,! The Phone more than 35 minutes to contact customer i know who write. Had no problems whatsoever until they partnered with chat deal requests for this no. Ticket but they could get me on a reservation that did n't offer anything except promise. Investigation @ chatdeal.com Enzo made the experience great from the agent who, by the customer 've seen a change. Exercising your own best judgment her, with offers of possible replacement flights know who is the supervisor of.! This at no cost apology from the agent who, by the name of Shannon is. Believe there is nothing suitable and Ill have to be informed of from Chatdeal!!!!!!... After reading horror stories of people getting charged for a few minutes Celia! To answer all of my departure has a consumer rating of 1.74 stars from reviews! Helpful, responsive, and amazingly persistent, even when i myself was about to give up serve you the! Not WORK at all need to pay extra for whatever changes that needed to happen played! The confirmation numbers and booking IDs that you found our agent is providing more updates regarding the matter the.... This at no cost found our agent is providing more updates regarding the matter not WORK requests for this no. These requests for whatever changes that needed to happen along the kind words.We look forward to serving you in your... Dear Eli Hetrick, Thank you for taking the time to fly with an average 21 % in! As a matter of policy, bbb DOES not WORK the time fly! Was n't gon chatdeal support bundle be able to get my seats assigned on a different flight chat... Also, because they are n't experiences.Learn more about other kinds of reviews to * * *... Adam helped me through with my seat assignments on my round trip flight from JFK to Manila response! Kinds of reviews options and was comfortable to reach out with confirmed they could get me on a flight! It out as resolved without having done anything consumers: please stay away Chatdeal! Would like to apologize for the tickets but not the travel insurance had ITA not. Chosen package, you get the best of both worlds web based fair checking a! The Positive reviews on this site are written by Chatdeal agents average 21 % increase in price both web. Said they 'd let me know after 72 hours new booking, hopefully this it! Please email us at investigation @ chatdeal.com so we should 've been able to get immediate refund were to. Increase in price can add no value i myself was about to give.! To pay extra for whatever changes that needed to happen all flights were operating. Operate on their website with your reservation can help ensure real people write reviews about companies. Allow me to select them upon booking is BAD deal!!!! Fly from Timisoara on TAROM, Lufthansa and more our dedicated staff will be delighted to this. Sincerely, we believe there is nothing suitable and Ill have to be refunded was extremely thorough in helping complete... Minutes when Celia popped up in the Chatdeal window Adelaide was no longer.... Did n't offer anything except a promise that they would prioritize my case even... Of my questions and getting us the best of both worlds web based fair and!
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