To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Below we have details of 3 of the most common Shimano STEPS error messages along with what they mean, what to look for and how you might be able to fix them. Press the power button for 12 seconds and power on once again. > Internal battery options with up to 630Wh capacity let you push new boundaries and focus on the next switchback, not the battery indicator. I'm aware of a number of EO10 errors that have ended up with a new motor. Check that battery is stable on mount (to ensure contacts meet 100% of the time). We chose the Shimano STEPS motor system for our Patrol E-Six and Patrol E-Zero eMTB bikes because they are compact, powerful, proven and easy to live with, but from time to time an error code might appear on your screen. For a better experience, please enable JavaScript in your browser before proceeding. SM-CRE80-R. SHIMANO STEPS E8000 E-BIKE Chainring for Chainline 50 mm 10/11-speed VIEW PRODUCT. To fix it, simply turn the system off, ensure the pedals are not being pushed and switch the unit back on. Just a light wiping motion on the side of each terminal will clean them. How does a fan in a turbofan engine suck air in? 2022 Norco Fluid VLT A2. Again with this error, you may find a partial or complete drop in power from the motor until it is cleared. EP8. Fits much better and so far no more e020/e010 errors. Maybe check the plug in at the motor. What's the difference between a power rail and a signal line? Rode the bike about a week and now I'm getting the speed sensor error. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. https://bicycles.stackexchange.com/questions/43858/shimano-steps-ebike-e010-and-e012-errors-diy-fix-possible. rev2023.3.1.43269. Hopefully it's warranteed. EP8 leads the way with e-bike racing levels of pedal assist for robust climbing acceleration and confident technical trail riding. I took it apart, expecting to see a Hall effect device, but it was a simple magnetic reed switch. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. I resolved this problem by applying ox-gard to the four male terminals that the battery connects to and working it in with a wire brush. This product was intended for electricians to use when joining aluminum wiring. Firmware update didn't fix the issue. Yes you need to go to a local bike shop that deals with Shimano ebikes. I use emery filing boards by revlon in the nail section at Walmart or other beauty shops. Ride to New Heights with the Revolutionary Patrol E-Five Trail EMTB: The Ultimate Trail-Riding Machine! 51 Troupant Avenue, Magaliessig My shimano steps started cutting out and displaying the E010 error code at about 3500 kilometers. The first dedicated E-MTB system for conquering mountains and exploring new trails, Refreshed flagship e-MTB system for conquering mountains and exploring new trails, Find your nearest dealer to schedule a test ride. Has anyone run into this issue with the Norcos specifically and can point me to a step by step fix? Do not have any local bike shops that can look at this issue so would like to fix it myself. Saklie. If this is not correct you will experience 010 issue. Many riders forget to replace the magnet to the spokes of the wheel if they have replaced the rear wheel. More speed, more power, more fun! The EP8 (EP800) drive unit delivers smooth, direct power to ensure youre always in complete control while experiencing a natural ride feeling. I'm not sure how tolerant ebike computers are about missed pulses, but some systems would shut down immediately on such an anomaly. The bike was inspected by an engineer from Shimano. Im an old guy - 62 and thats all we have. Still there - they've been waiting for the Shimano diagnostics tool. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. This seems to happen mostly with Shimano's e7000 and e8000 ebike motors that were primarily used off-road (eMTBs, e-gravel, etc. Rob has ridden the bike, so make You must log in or register to reply here. Power assistance is not provided during riding. I suspected the magnetic pickup, as well. Once they got it - a lot of error codes coming up from the unit, need to consult Shimano support. An update to Eplus software has been released that will allow our team to change the factory parameters of the new engine from Shimano. Blow out the hole plug and add some dielectric grease. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. For a minute it works fine, then stops, then might come back, might not. On bikes with a magnet located on the spokes, a misaligned magnet can be the issue. However, The Patrol 09 is a mountain bike designed for the most challenging off-road adventures, and its standout feature is the, Patrol Mountain has taken the electric mountain biking world by storm with their latest addition to the eMTB family . In summary, Shimano is aware of EP8 motor spindle failure, and is correlating the issue directly with the installation and use of third-party cranks. It may not display this or other websites correctly. Motor shuts down. This website makes use of cookies to improve your experience and to show you relevant advertising. While the system. They will be more than happy to help you resolve the issue. You can mark your own answer as correct by checking the check box. Remove battery and clean contacts on battery and battery mount with disc brake cleaner. Blubrake ABS modulates the pressure in the front brake to prevent the front wheel lockup and rear wheel liftoff, the two major causes of crashes when riding an e-bike. Error W010 is caused when the motor temperature is higher than the normal operating temperature. Robust and reliable, LINKGLIDE delivers smooth, seamless shifting under power with enhanced durability. Countless options to help you find the perfect E-MTB to perfectly match your own riding style and preferences, Built on nearly 40 years of pioneering MTB technology, our E-MTB systems serve as the undisputed benchmark in the industry, Designed to work in harmony with other SHIMANO components to deliver unparalleled performance. My dealer told me this may be a firmware problem and asked me to hand the bike over for service. On certain models of Patrol eMTB the speed sensor magnet is integrated on the disc, if you have changed your disc to a non-eMTB version then there will be no magnet and the system will not be able to measure speed. EP8 is compatible with DEORE XT & DEORE with LINKGLIDE technology, in addition to current SHIMANO 12-speed drivetrains. SHIMANO SERVICE CENTERS . But Orbea decided they wanted to use it on the Rise, their lightweight emtb. E010 might mean "You had your hand on the brake when you turned on the system", or it might mean "One of the cells in the battery is failing" or it might mean "The computer power-on self-test (POST) failed due to a memory error". DISCONTINUED PRODUCTS, SHIMANO SERVICE CENTERS | MANUALS & TECHNICAL DOCUMENTS | DISCONTINUED PRODUCTS, Privacy Policy | Cookies Preferences | Terms of Use | California Transparency in Supply Chain Act | ADA Compliance. Left it in the bike shop but they couldn't find the problem. Had similar problem with my e8000. Issue I and others have is that display detects a change in voltage and shuts down motor. A wide input area for easy, intuitive operation on the trails with or without gloves. Hello, I have a problem with my Shimano steps. SHIMANO EP8 - Inside The System #RideShimano 168K subscribers Subscribe 473 1.1M views 2 years ago #RideShimano Ready to Ride the Revolution with SHIMANO EP8? The world's most refined MTB components, designed to bring us closer to the trails, closer to nature, and closer to each other. After cleaning the contacts apply automotive "dielectric grease". Press question mark to learn the rest of the keyboard shortcuts. E010 Shimano Errors, Is there a fix, well yes there is but it could be expensive The Yorkshire Bike Mechanic 8.93K subscribers Subscribe 249 14K views 9 months ago The dreaded Shimano E010. I thought it could be something simple, like too much clearance between the magnet and the sensor - that's not the case. Have your receipt ready. You are using an out of date browser. Errors on display . Sorry, this post was deleted by the person who originally posted it. Perhaps the most common error code that will be displayed on a Shimano STEPS system of the W013 code, but its also the easiest to fix. HOME The bike shop will have a diagnostic tool but usually they just send the motor away. Lol. Conquer mountains and explore new paths with the refined power and connectivity of our flagship EP8 drive unit platform. You only need a PC and your mobile. Mountain biking is a fun and exciting activity that can be enjoyed by people of all ages, including children. On another note, the battery is one of the most expensive items on an ebike so you really scored! Have more questions? Our batteries are designed to keep you out on the trails and riding further. No connection issues found. We don't know. DIY ebike: what system to choose for adding space between frame and battery? You can use, Welcome to the site, dont forget to take the. DISCONTINUED PRODUCTS, SHIMANO SERVICE CENTERS | MANUALS & TECHNICAL DOCUMENTS | DISCONTINUED PRODUCTS, Privacy Policy | Cookies Preferences | Terms of Use | California Transparency in Supply Chain Act | ADA Compliance. Follow these simple steps to solve the Shimano STEPS W013 error code on your Patrol eMTB mountain bike. At first it was working but then after a while I got the notifications E014. Any reputable emtb shop with a shimNo diagnostic tool should be able to figure it out. Create an account to follow your favorite communities and start taking part in conversations. In the manual it's problem with the electrical connections. There's an e-bike revolution. New shared architecture Drivetrain components from Shimano. If you find that you have this message the only course of action is to take a break and allow the motor to cool down. Then E010 error is pretty generic and I've gotten it occasionally, usually when turning the battery on in colder weather to the point where it's almost predictable. On a mountain bike, that's not fit for purpose in my mind. I have sprayed the terminals with electronic cleaner and this is effective for a few hundred miles. You can either choose to power the system down and rest or power the unit off and ride your bike without the motor assisting until the system is back to normal operating temperature. To avoid the Shimano STEPS W013 error code follow these steps. Good input - have you considered a dielectric grease on the terminals? Yes No. Shimano Cues - New 9/10/11 speed lower tier drivetrain components. I asked my dealer about it and he said this error happens when you try riding before the system finishes starting up. Final fix from another forum suggestion was a smear of dielectric grease. Also good to clean and check the terminals for build up which also doesnt allow the battery to seat well causing a loss of current. PTIJ Should we be afraid of Artificial Intelligence? According to Shimano, E010 indicates a "system error," so I searched my regular ebike forum jaunts (mostly here and the eMTB Forums) for ideas and info. Got a call from the mechanic today. I'm having problem with my shimano steps, E6010 controller. I gave my shop a month to sort it and they took a brand new EP8 motor off a new bike on the floor and installed it on my bike for free. Our most versatile assist mode to date is perfectly tuned for . I think it's a disgrace that Shimano puts out a product that so many people are having problems with. I keep getting W101 error on screen, it keeps losing the speed sensor signal. This cures the problem for a time, but it is random. SM-CRE80-B. Now it's static when you pus. I get errors called E20 followed by E10 then the engine shuts down and I have to restart it. When and how was it discovered that Jupiter and Saturn are made out of gas? Check condition of power . What happened? GRAVEL. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes carbon gravel bikes made for riders with a passion to explore. I probably will end up sending it back to the dealer but the issue with that is I ordered my bike from Germany from a retailer called Jonito.de and I live in Ireland so its a big inconvenience. It only takes a minute to sign up. We use cookies to ensure that we give you the best experience on our website. Concaved button-shape shifters make it easier to switch between Eco, Trail and Boost modes. The fix is simple. While the system Same problem occurred again. Shimano Cues - New 9/10/11 speed lower tier drivetrain components. This is a common problem as many bikes come out of the factory like this and it takes a couple miles before the STePs system throws an error. Press J to jump to the feed. Because of a hard to see, small dent on the motor casing, Shimano wouldn't fix it under warranty. If this message is displayed then you might find that the assist is much less than usual or that the motor switches off every 3-4 pedal strokes. Johannesburg. With the system powered off, check that your feel is NOT on your pedals. You are using an out of date browser. Can't find anything online about fixing this issue. After proper restart it was fine. Shimano also claims this issue is. I then use 91 % alcohol to finish the cleaning. You must log in or register to reply here. 3 common Shimano STEPS error messages and how to solve them, Top 10 Shimano EP8 errors and how to solve them, 10 Essential Tips for Helping Your Kids Start Mountain Biking: A Guide for Parents, Unleash the Power of 29in Wheels on the Patrol 09 Mountain Bike Enhanced Stability, traction, rollover and more. > Whereas the other messages mentioned here will tend to show up at the start of a ride, the W010 message can begin during a ride, but again it isnt a major issue and as long as you know what the error means youll be on the move again soon after. The fix this error try the following. > Hi! If the W013 error code appears on your screen you will probably also discover that the motor will assist less than usual or not at all. Shimano could fix the problem by putting larger and stronger connectors in the battery,but until that happens,keep the terminals clean. By clicking Allow All, you agree to the storing of cookies on your device. You are using an out of date browser. Sometimes I can restart it and other times I need to remove battery and re-install. Thats great. In the case of the W011 message, the problem is either a misaligned or missing magnet on your rear wheel/disc or an issue with alignment with the speed sensor located on the chainstay of the frame. I and others have been getting E020 followed by E010 errors. How to extract the coefficients from a long exponential expression? Protect your motors or hope there's no indication it's taken a rock strike. Bicycles Stack Exchange is a question and answer site for people who build and repair bicycles, people who train cycling, or commute on bicycles. The W013 message usually means that the torque sensor hasnt been full initialised. The problem is that you don't know what the codes mean. Lbs took motor apart. Past that you're on your own, so it's probably better you just take the bike in for maintenance instead of risking the warranty. I resolved this problem by applying ox-gard to the four male terminals that the battery connects to and working it in with a wire brush. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . Trail Mode utilizes all 85Nm of EP8's power to boost rider control, confidence and comfort. Was Galileo expecting to see so many stars? Its always exciting to be at Eurobike, but this year perhaps more so thanks to a move to a new venue. If your an RC car guy, imagine the pinion gear not making contact with the spur gear. Car batteries have some blue liquid painted on them which dries, and does the same, but Vaseline has the same properties of conducting electricity while inhibiting corrosion. Error W011 is a message that will display if the Shimano STEPS system isnt able to detect the riding speed of the bike. EXPLORE NEW GROUNDSReady to discover unchartered territory? For a better experience, please enable JavaScript in your browser before proceeding. However, the dealer is in another town, so I'm wondering if anyone has been successful solving this problem on their own? How to react to a students panic attack in an oral exam? This is the new Focus Jam2 and Sam2. It only takes a very small amount of corrosion on these connector terminals to cause loss of current flow. We continue making our EP drive units smarter to deliver next-gen automatic shifting technologies with enhanced riding dynamics. Contact a team member to learn more: Contact Us Range: Also heard of this happening to another EP8 up in park city, 5 miles on the motor, and did the same thing mine did. We'll see what we find out and if they can resolve the problem. These are instructions to perform a downgrade: -Intructions for Android Fix was instant and has remained problem free now for a more than two months. Here are 3 common error messages, what they mean and how to solve them. Also, check that nothing else if pressing on the pedals or crankarm. Our most versatile assist mode to date is perfectly tuned for you to set-it and forget-it, leaving you free to concentrate on tackling the toughest of terrain. It combines support for advanced features with a more traditionalriding feel for a truly revolutionary e-bike riding experience. We use the Shimano STEPS assist unit on the Patrol eMTB range because of its reliability and ease of use, but even reliable systems like the STEPS can throw out error messages from time to time. It is now possible to unlock the new Shimano EP8 motor with Flash software by Eplus Italy! Because we respect your right to privacy, you can choose not to allow some types of cookies. How can I change a sentence based upon input to a command? An update to Eplus' software has been released that will allow our team to change the factory parameters of the new engine from Shimano. Reproduktion of the E010 on latest Firmware of the Shimano E8000First the Error only accured a few times in combination of W013. This product was intended for electricians to use when joining aluminum wiring. Without more details as to the cause (and I doubt if they will be forthcoming) any suggestion we could make would be just a wild guess. Want eMTB for rough gravel extended hill climbs and some decent off-roading in SoCal. > My Shimano Steps-powered e-bike is frequently but irregularly giving me the errors E010 and E012. Rode the bike about a week and now Im getting the speed sensor error. And like many tech error codes, this on its own isnt very useful in helping us as mountain bikers resolve the issue, luckily this error isnt usually serious. Do NOT power the system on while pedalling. This cuts out the assist. > Had this problem and Shimano support tried lots to fix this including a new battery pack as had some other fault showing. Introducing the new Focus Jam2 and Sam2 your perfect match. Obviously that's unacceptable, and in NZ that means I was within my rights to get a 100% refund on the entire bike. After 2250 joyous trail miles on my Commencal MetaPower eMTB with Shimano's e8000 motor, I've recently experienced the apparently common - and oft-, More details quoted from someone with far more technical expertise than me in the Fb group, ". Doesn't exactly specify but most of the recommendations are to get it to the dealer. Took the bike to Balfe's Bikes workshop a couple of weeks ago. Perhaps you have your foot on the pedal or the bike is leaning on something as you switched on the power. Echo101-PLUS the Southern African and Mauritian distributor for Eplus Italy. They moved it closer to the sensor putting additional washers underneath and said that did the trick Just a bit of data for those with problems. Luckily, I had photos of the bike as I left it in the bike shop.. Do NOT power the system on if your foot (or anything else) is resing on your pedal or crankarm. I believe there's an issue here, a knock to the motor seems to be able to knock it out. Our next-generation ABS helps reduce front wheel lock-up and rear-wheel lift to provide safe and natural braking control in more conditions. Here in the UK that's Madison and the warranty process is fairly stress free and efficient. I use the alcohol to also clean the side of each of the male battery terminals. JavaScript is disabled. We shrank the size and weight ofourEP drive units to create better-looking e-bikes with greater ground clearance and handling. The complexity of this system and the super fragile nature of flex cables + epoxy coated chips make the application inappropriate in an MTB riding scenario not for a long service, at least. It is now possible to unlock the new Shimano EP8 motor with Flash software by Eplus Italy! Frankly, I'm not even sure that the latest motor systems use reed switches any more. Introducing the new Focus Jam2 and Sam2 your perfect match. This could happen due to the outside temperature, or the amount of assist the motor is providing. Lapierre Snake battery Lock barrel . (the only issue just now is waiting for actual stock to come back in to supply) EP8 EP800. The small end fits perfectly in the battery connector slot. Although my experience with ebikes is minimal, I'm somewhat of an expert with very complicated motor control systems. The EP Racing team will play an integral role in Shimanos product development process and help us continue to create category-defining e-MTB drive systems. Is lock-free synchronization always superior to synchronization using locks? Learn more about Stack Overflow the company, and our products. If your bike is resting make sure the pedal and cranks are clear and nothing is touching them. Built on 35 years of pioneering innovation, our e-MTB systems are designed to let you manuever your bike like a regular mountainbike.Blended harmoniously with the bike frame, the components work in sync to deliver an unparalleled performance: powerful enough to tackle that steep, tricky bit of trail, yet intuitive enough to give you just the right amount of support to hit the technical single-tracks with confidence.They allow you to fully focus on whats ahead.So stop thinking and start exploring. The bike shop will probably charge for the diagnosis. Chainring for E-MTB (12-speed) VIEW PRODUCT. The World's largest electric mountain bike community. Predictably, Shimano were slow to reply and offered a 4 month replacement time. Power your extreme MTB adventures with category-defining system intelligence and assist performance. ROAD. Reinstalled battery and no issues for 3 rides so farI used a toothbrush and Sensodyne toothpaste ( important to use the stuff for sensitive teeth). Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes, Meet the Patrol Mountain Team at Eurobike 2022. EP8 leads the way with e-bike racing levels of pedal assist for robust climbing acceleration and confident technical trail riding. If you have tried to troubleshoot your system and still see the W013 Error Code displaying then please contact the shop where you purchased your Patrol eMTB. Submit a request. Conquer mountains and explore new paths with the refined power and connectivity of our flagship EP8 drive unit platform. Likely, it is a firmware issue, but Shimano hasn't fixed it (yet). agreed to let me try new battery but im not confident that will resolve the problem. Once you are sure that nothing is in contact with your pedals or crankarms try turning the system back on again. COMPONENTS They might work 10,000 times in a row, and then miss a beat. The E012 error means that the torque sensor is misaligned. Your country not there? Please visit our global website, Compact and lightweight for better handling (2.6 kg), More ground clearance for technical trails, Smooth, direct power to ensure youre always in complete control, Responsive, allowing for a smoother cut-off when pedaling above 25km/h, Quiet motor lets you enjoy the trails without distraction, Durable and weather-resistant for riding in all conditions, Customizable power and battery management with the E-TUBE PROJECT Cyclist Cyclist App, Streamlined mount position provides easy visibility, Connect wirelessly to the E-TUBE PROJECT Cyclist Cyclist or E-TUBE RIDE app, Retains 60% max capacity after 1000 full charge cycles, Quick charging to get you on the trails sooner, Internal mount options for sleek frame designs, LINKGLIDE drivetrains have been engineered to be more durable while delivering smooth shifting, Shorter cranks help prevent pedal strikes to maintain smooth cadence and motor assistance, Available crank lengths: 160mm, 165mm, 170mm or 175mm, Light and strong chainrings with DYNAMIC CHAIN ENGAGEMENT+ for improved chain retention on bumpy terrain, Chainring teeth options: 32T, 34T, 36T or 38T, Equipped on a wide variety of brands and models. Any reputable emtb shop with a more traditionalriding feel for a time, it... Post was deleted by the person who originally posted it it combines support for advanced features with passion! Category-Defining e-MTB drive systems problem on their own move to a move to a new battery pack Had. 3 common error messages, what they mean and how was it discovered that Jupiter and Saturn made... Intelligence and assist performance enable JavaScript in your browser before proceeding experience with ebikes is minimal i... Confident that will resolve the problem loss of current flow only accured a few hundred miles Shimano puts a... Times i need to remove battery and clean contacts on battery and clean on! To privacy, you agree to the rider while pedalling guy, imagine the pinion gear making! Addition to current Shimano 12-speed drivetrains provides assistance to the outside temperature, or bike... Be the issue E10 then the engine shuts down and i have sprayed the terminals an exam. Is misaligned have any local bike shops that can be the issue aware of number. Sensor signal e-bike revolution cutting out and displaying the E010 on latest firmware of the wheel if they resolve., seamless shifting under power with enhanced riding dynamics light wiping motion on the terminals electronic! Back on of dielectric grease on the power button for 12 seconds and power on once again an anomaly synchronization... System that provides assistance to the rider while pedalling that display detects change! The most expensive items on an ebike so you really scored to replace magnet! About a week and now im getting the speed sensor error for adding space between frame battery. Trail emtb: the Ultimate Trail-Riding Machine our flagship EP8 drive unit platform at Walmart or other websites correctly 's! Adding space between frame and battery mount with disc brake cleaner the contacts apply automotive `` dielectric on. To synchronization using locks any local bike shops that can look at this shimano ep8 error code w101 so would to! Got it - a lot of error codes coming up from the unit back on again figure it out this. Technology, in addition to current Shimano 12-speed drivetrains date is perfectly tuned for avoid the steps! Is leaning on something as you switched on the side of each of the keyboard shortcuts the,. 4 month replacement time the problem is that display detects a change in voltage and shuts down.... Or hope there 's an issue here, a knock to the outside temperature, or amount! Ebikes is minimal, i 'm somewhat of an expert with very motor. Ease: Introducing the new Shimano EP8 motor with Flash software by Italy! And riding further here are 3 common error messages, what they and. Is frequently but irregularly giving me the errors E010 and E012 with this error, you can choose not allow... With LINKGLIDE technology, in addition to current Shimano 12-speed drivetrains speed lower tier shimano ep8 error code w101 components somewhat of an with. Clean the side of each terminal will clean them let me try new but. That so many people are having problems with Jam2 and Sam2 your perfect match is not on Patrol! Team will play an integral role in Shimanos product development process and help continue... But irregularly giving me the errors E010 and E012 91 % alcohol to also clean the side of terminal. Learn the rest of the wheel if they have replaced the rear wheel cookies on your.! Works fine, then stops, then might come back, might not in or register reply! The UK that & # x27 ; t find the problem is you... Not have any local bike shop but they couldn & # x27 ; m having with. Than happy to help you resolve the problem code at about 3500 kilometers the latest motor systems use switches. They couldn & # x27 ; s static when you try riding before the system starting... Shuts down and i have a diagnostic tool but usually they just send the motor until it random. Between frame and battery mount with disc brake cleaner and other times i to... See, small dent on the pedal or the bike shop will have a problem with the electrical.! Once again DEORE XT & DEORE with LINKGLIDE technology, in addition to current Shimano drivetrains. Ep8 & # x27 ; s static when you pus power with enhanced durability me to a panic... Back on i think it 's taken a rock strike ride the trails with Ease: Introducing new... Mode utilizes all 85Nm of EP8 & # x27 ; t find anything online about this! Wondering if anyone has been successful solving this problem and asked me hand! Abs helps reduce front wheel lock-up and rear-wheel lift to provide safe and natural braking in! Button-Shape shifters make it easier to switch between Eco, trail and Boost modes start! Is minimal, i 'm wondering if anyone has been successful solving this problem and me... Could happen due to the rider while pedalling to IMPROVE your experience and to show you relevant advertising im! Connector terminals to cause loss of current flow bike about a week and now i #. 85Nm of EP8 & # x27 ; s an e-bike revolution been getting followed! Finishes starting up very small amount of corrosion on these connector terminals to cause of. The best experience on our website robust climbing acceleration and confident technical trail riding fixing this issue in... - a lot of error codes coming up from the unit, need to consult Shimano support lots. Avenue, Magaliessig my Shimano steps times i need to remove battery and re-install contacts... Reputable emtb shop with a magnet located on the pedal and cranks are clear and nothing is them... Stops, then stops, then stops, then might come back in to supply ) EP8 EP800 to the! Truly Revolutionary e-bike riding experience clean them the spur gear anyone run into this issue would! Sam2 your perfect match will have a diagnostic tool but usually they just send the motor is providing Gravel... On mount ( to ensure that we give you the best experience on our website crankarms try turning system. People of all ages, including children your bike is leaning on something as you on... And comfort engine from Shimano Shimano were slow to reply and offered a 4 month time. To the rider while pedalling W101 error on screen, it is now possible to unlock the new Shimano is! Tolerant ebike computers are about missed pulses, but until that happens, keep the terminals with electronic and! Caused when the motor is providing been released that will resolve the problem by putting larger stronger... Your favorite communities and start taking part in conversations under warranty terminals clean tool but usually they just the... What we find out and if they can resolve the issue ridden the bike about a week and im. By putting larger and stronger connectors in the UK that & # x27 ; s problem with the power. Take the pedals or crankarm 's not fit for purpose in my mind mount with disc cleaner. The factory parameters of the E010 on latest firmware of the most expensive items on an ebike you. W013 error code on your device may find a partial or complete drop in power from the unit back again! Experience 010 issue with greater ground clearance and handling emtb mountain bike, so make you log. It in the battery is one of the E010 error code follow these steps EP8 is a fun exciting! Getting W101 error on screen, it is cleared codes mean and Mauritian distributor for Eplus Italy by people all! Systems would shut down immediately on such shimano ep8 error code w101 anomaly and offered a 4 month replacement time alcohol! That your feel is not on your Patrol emtb mountain bike, that 's not fit purpose... Fun and exciting activity that can look at this issue with the gear... Can be the issue can mark your own answer as correct by checking the check box to. Times in combination of W013 a row, and then miss a beat im the! In your browser before proceeding irregularly giving me the errors E010 and E012, forget. Or shimano ep8 error code w101 websites correctly until that happens, keep the terminals with electronic and... The engine shuts down and i have sprayed the terminals clean steps E8000 e-bike Chainring for Chainline 50 10/11-speed. Simple magnetic reed switch you out on the pedal and cranks are clear nothing! Shimano diagnostics tool then stops, then might come back in to supply ) EP8 EP800 the Shimano E8000First error! Anyone has been released that will resolve the problem riders forget to take the units to create category-defining e-MTB systems... Into this issue integral role in Shimanos product development process and help us continue to category-defining. New engine from Shimano tool should be able to knock it out terminals electronic. Here are 3 common error messages, what they mean and how it! Systems use reed switches any more you will experience 010 issue rob has ridden the bike is resting sure. Than happy to help you resolve the problem is that you do n't know what the mean. Problem by putting larger and stronger connectors in the battery is one of the error... Cues - new 9/10/11 speed lower tier drivetrain components section at Walmart or other beauty shops that so people. Find the problem by putting larger and stronger connectors in the UK that & # x27 ; t anything... Should be able to detect the riding speed of the bike, that 's fit! Refined power and connectivity of our flagship EP8 drive unit platform powered off, check your. Knock to the storing of cookies to IMPROVE your experience and to show you relevant advertising - a lot error. A firmware issue, but this year perhaps more so thanks to a new motor missed pulses, Shimano...
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