Just make sure to seek help from customer support if youre not aware of the proper setup routine. Well when I tried setting it up the device, it just said Device malfunctioning and Device is unresponsive. Sengled Smart Zigbee Multicolor Light Strip, 2M (6.56ft) Base Kit, Hub Required, Also Works with Alexa & Google Assistant, RGBW, Extendable, High Brightness, 1400Lumens, 3 Years Warranty (E1G-G8E) (Tools & Home Improvement) Brand: Sengled Show description. - Smart Home Generation. Afterwards, the lights will blink a couple of times to let you know that they have been reset. I have a pretty strong mesh in my house with 10 repeater outlets as well. Im going to send my logs to support. I was given a Sengled Bluetooth bulbs for each of the Alexa Echos I purchased before Christmas. Sengled Bulb & Alexa Skills (Integration Guide). While this is extremely annoying, sometimes it is the best path to take (at least to try) and can end up fixing a lot of problems that would cause you to pull your hair out when you could have just listened to the person on the phone and hold in the power button. I have been using Sengled bulbs for 28 months. Create an account to follow your favorite communities and start taking part in conversations. Instead, remove the bulb from the fixture and install it again after five minutes. I echo the sentiments here. Sengled Smart LED Soft White A19 Bulb. However, the lights themselves are great. This is how I got the ZigBee Sengled bulbs to pair with the SmartThings hub. Mine your fine for about a week and now it wont even pair with my alexa, You're not the only one that it has happened to my guess is it's a problem don't buy any more. Sengled is one of these brands that provide connected light bulbs and theyre much cheaper compared to Philips Hue or LIFX lamps, and they offer a lot of features such as the ability of color changing, remote control, and some of them dont require a hub to work. Ted Zhang, vice president of Sengled, US market, told The Verge that the company's current A19 bulbs will not be upgradable to Matter, but the company does plan to release more Matter-compatible products later this year. If Bluetooth is not running the on phone the app will insist on that you turn it on even though this is a Zigbee device. 8 Top Smart Home Companies in the United States. I tried resetting it and even switched the bulbs. Ideally, the issue will be fixed as soon as you address the situation with the fixture compatibility. Make sure that all of your light bulbs are either grouped onto a central system like a hub to control an entire room at once or make sure that they all have their own unique name. Sengled Smart Light Bulbs. Next, you need to check the bulb for hardware issues. Please take the time to like and subscribe, and remember to hit the notification bell to get all the latest updates and reviews on Amazon products and more!Links to the products:Sengled Smart LED Bulb: https://amzn.to/39OF7U64th Gen Echo Dot: https://amzn.to/3qIkQp5Please take the time to like and subscribe, and remember to hit the notification bell to get all the latest updates.OnePlus 8T with discount (the phone I use)https://www.oneplus.com/invite#FDM7N737IRT2TK very frustrating. PROMOTIONS. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The Sengled bulbs need an internet connection to allow you to manage it via Alexa voice assistant, so go and check your internet connection on your computer or smartphone and make sure that your connection works well and your subscription hasnt expired. They are driving me crazy! 3 Issues That May Caused Why Alexa Blue Light Spinning (Answered). The Alexa devices that supports BLE Mesh connection includes: Echo 2nd Gen, Echo 3rd Gen, Echo Dot 2nd Gen, Echo Dot 3rd Gen, Echo Dot 3rd Gen with clock, Echo Plus 1st Gen, Echo Plus 2nd . Kasa App Not Working (Here Are 7 Solutions To Fix It). All have had trouble staying connected to v2 hub since the most recent firmware update. Any suggestions on how to resolve? I had this exact same problem. I have put the bulb into paring mode (flashing light) and activated the app to look for new devices. Geee.wonder why? With easy set-up, Sengled Home is able to quickly connect your smart . The operating condition might also be to blame here, and you need to make sure that there isnt any interference from other devices. Explain your issue in great detail, sometimes, it is even better if you could record a video and mail it to them. The issue with Sengled light bulbs is that it is a piece of technology added into a light bulb. Unsubscribe at any time. As mentioned above, connect the generic way. I have used a total of 10 bulbs, in conjunction with Google smart speaker devices. Turn the bulb on and off (a cycle) AT LEAST 10 times, approximately one cycle per second, ending on the ON position. Ive gone through multiple days of diagnostics moving my hub, changing the channel on my wireless router, swapping out some of my Zigbee bulbs for Z-wave bulbs, adding a Zigbee repeater outlet, etc Recently, I removed the Singled bulb from my network altogether and for now everything appears to be working well. [Conversely, you could add the bulb via the Alexa app by: opening the Alexa app, tapping on "Devices", tap the "+" at the top-right of the screen., tap "Lights", then, tap "Sengled". The majority of the Sengled bulbs are not compatible with dimmers, and you need to find a different power source. I got 2 Sengled multicolor BR30 bulbs, but I cant seem to get them connected. Don't Miss Out On Latest Home Automation Product Updates. Same issue here. I am wondering whether I will be able to use the Bulb in Bangladesh as we are using 240 volts in electric line. They worked for maybe 2 days. Lamp with multiple power settings (i.e. I had nothing but bluetooth connectivity issues. Definitely the bulbs are NOT a smart buy if you'd buy it separately. The warranty is valid for at least 12 months, and you can show proof of payment to get a new unit. The lightbulb worked great the first few days but then today it started glitching. I am just laying in bed resting and the light will go from 10% to 80%. In SmartThings app, click on "+" and add a device. We do not provide shipping. Select "Lighting". Free shipping for many products! ), I have tried to rebuild the network as well, but that doesnt seem to do anything, Powered by Discourse, best viewed with JavaScript enabled, Unable to Connect Light Bulbs To Smartthings V3 Hub, Scanned the QR codes on the box/bulbs but I just get a message in the ST app saying Couldnt verify QR code, Retry without scanning QR code, after a few minutes I get a message saying It looks like we couldnt connect. Check Price at Amazon: 6: Color Changing Light Bulb RGB LED Light Bulbs, Dimmable 5W, 40W Equivalent,500LM, E26 Screw Base. Sometimes, the fix here is as simple as power cycling the device. Under the Sengland lighting option you can add Sengled, Singled Smart LED ZigBee and you can find a Sengled Wifi bulb and pick the exact product - Ive tried each option and it fails every single time. Had to just re add them. Luckily this was a free gift/hand me down type thing. This is how I fixed my unresponsive bulbs. I have been having trouble with my Sengled bulbs for several weeks. If youre using Alexa on your smart speaker try to do something else like turning on the TV or changing the temperature to make sure that the problem is coming only from the Sengled bulbs. The hub will initiate a search and when it finds the bulbs, they will blink again but there will be nothing in the app itself. Additional hub required when connecting the smart light bulb to Echo dot or Google Assistant devices. 10x on off to reset. The light strip is waterproof, so you can use it both indoors and outdoors. Mine came free with my new Echo Dot. Please read on. Sure, you could screw smart bulbs into your fixtures, or plug a couple of lamps into smart plugs and call it a day, but if the light fixture in question is controlled by a dumb switch, you'll never be able to control that smart bulb if the switch is in the off position. I recently added another bulb which dropped off as unavailable today. Copyright 2023, Smart Home Generation. Nothing at all across the internet works to get Alexa to recognize the bulb again. Then, press "Add device". So before doing anything go and check them and try to avoid turning your lights On and Off from the wall switches. Sengled Business Solutions . I looked in the Alexa app and saw that they were being recognized as plugs, and not lights, but even when I changed them back to lights, all I could do is turn them off and on. If none of the fixes are working for you and youre still not able to pair your smart device with the mobile app, then we recommend that you contact Sengled Customer support. They are easy to connect to my Echo but pairing takes a bit of effort. If the above steps did not do anything for your light bulb, there is a good chance it is out of your scope of work to fix it. . Select the + Add button on the top right, then select Smart Wi-Fi Bulb. Specify your schedule settings by selecting a time, a frequency, whether to switch the bulb on or off, and so on. Light Strip . So I bought another set and the second set keep losing connectivity and says server unresponsive. So, I am having the same (perceived) problem. Quickly turning the bulb on and off put it into pairing mode. Hard to Pair Bluetooth if at all, once working fails connection repeatedly requiring re-attempts to pair. - As an alternative, you can turn off the bulb the moment you disconnect the Alexa device, and when you get to the pairing mode step, turn it on again (but I did it exactly as described and it worked). If you take any longer than that, then the smart bulb wont pair, and youll have to initiate the pairing mode again. Finally try to control it again from the Alexa app . In 2016, the idea of controlling a light bulb from your smartphone is old hat. To control your Sengled bulbs using your voice assistant you need to know all the voice commands and use them when you want to adjust the brightness, change color or turn ON or OFF a lamp or a group. I just recieved mine yesterday and its already do the same thing. New comments cannot be posted and votes cannot be cast. Prices start under $3 per bulb (850 lumens). This item: Sengled Pulse LED Smart Bulb with JBL Bluetooth Speaker, App Controlled Up to 8 BR30 LED Light Bulbs with Starter Kit, E26 Base, Compatible with Amazon Alexa, White, 2 Pack $21.59 ($10.80/Count) At this point, there is no harm in trying out a different fixture. They sent two new lights and the exact same thing happened. I like the promise of smart bulbs, but I dont want to make a career out of troubleshooting poor tech. Sengled have also become tricky to fully reset. I know this is an old thread but just went through Sengled issues. Connect your Home: The brains of the Sengled system, the hub enables you to control up to 64 Sengled Smart lights and accessories with the hub. So, if you cant seem to get the connection right, just remove these accessories from your unit. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. PROMOTIONS. But the kitchen needs 2 lights. It will ask you if your bulb has some kind of Z red symbol, choose no. The light will flash twice, indicating it's ready to be setup. If anyone has any suggestions for getting over this problem Id love it so I dont have to return these or buy the Sengled hub as I plan on adding a lot of smart bulbs pretty soon and the price point for these seems to be the most reasonable. Unsubscribe at any time. 10 Best Google Home Compatible Devices List Review 2022, Is It Possible To Play SoundCloud On Google Home? It connected and worked 2 days. U.S. I have installed and added 4 bulbs to the ST app. Skip to main content. The Alexa devices that supports BLE Mesh connection includes: Echo 2nd Gen, Echo 3rd Gen, Echo Dot 2nd Gen, Echo Dot 3rd Gen, Echo Dot 3rd Gen with clock, Echo Plus 1st Gen, Echo Plus 2nd . This enables you to control your smart bulb with the help of voice commands. The black wire should be facing towards the bottom. After resetting each bulb (off/on 10 Xs), they will go into pairing mode and can be re-added to the hub, but after a day or less they will drop off again. I hope Amazon will replace or refund, Bought a couple of these they worked fine for a month so I bought enough to do my whole house set up was easy and everything worked great then all at once they all quit working Ive tried everything some of them Ive gotten to reconnect but they still wont respond probably going to send these back to Amazon for a refund. Ive been ready to scream lol. 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