Princess needs to do what airlines and many other companies do. Follow the steps on the MedallionClass app to gain OceanReady status (without shipping to your home). such a waste of my time. Today I was told to check back in a month. Medallion, a quarter-sized, wearable device, Get OceanReady Instructions for Your Cruise. have your passport handy. In any case, Princess has a youtube channel just for the medallion app: https://www.youtube.com/c/OceanVacations. All 8 cruises since the restart.I had to show the original vax card anyway. Does anyone know how I can do this outside of the app? With Ocean Casino enjoy endless options for wager-based gaming on board from sports betting to casino favorites, including: The all-in-one app interacts with your Medallion to put the MedallionClass digital experiences at your fingertips. Help. Watch video: Introducing Princess MedallionClass. this is quite possibly the worst app ever created. The app crashes on open on my Galaxy S8. Just FYIyou have responded to a posting that was created back in 2021. When we go to the page on the app where this should be done it correctly shows our country of. Quick voyages to the California Coast, Caribbean and Mexico. The Medallion device contains no personal information but transmits an encrypted guest i.d. Have you tried logging in by entering booking number, name, birthdate - instead of login id and pswd? My booking and ship was changed to another ship and booking number. I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. For customer support, please contact:. Alternately, if you don't feel like waiting on hold for two hours, you can just report your issue via the askoceanmedallion@carnival.com eMail address. Realize you forgot sunscreen by the pool? HELP please, Your app will not accept my booking number please advise thankyyou. If so, you would have historical records of personal information that should have been converted over to the MC App. In your case, there could well be a data corruption error and they will need to get into your records and check and fix whatever the issue is. (started several months ago). Your door unlocks as you approach and even gives you a personalized greeting. Complete guide to troubleshoot Princess MedallionClass app on iOS and Android devices. It crashes, it stalls, it randomly shuts down. I am trying to fill out the Travel document section. It is a pain to navigate and certainly not fit for purpose. I cannt get my health status to open and boarding times . On android, goto "Settings" "Apps" or "Manage Apps" tab. Can't sign now for my wife. Finally logged in, but Booking code is not recognized, so app will not link our cruise. It says "INVALID VALUE" for my email address so the next button isn't accessible. Right now, it is hit and miss/for some, not others/very poorly developed. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. At their suggestion I tried logging in on the Princess.Com site with same details. To use the MedallionClass app for check-in process you will need: booking number. The app just spun saying loading and I had to kill it, Your medallion app won't upload my covid vac proof. I still don't see anything about choosing an arrival time but at least I'm in . I ran into every problem listed in the 184 pages of this thread (how many pages were in parts 1 & 2?) If I try anything else, all information is lost. This app need a lot of work to make it useable. Once on board MedallionClass ships, guests can visit OceanFront area and get assistance from one of our OceanNavigators. Have used the app successfully on previous cruises OK. steeldrumsteve, August 23, 2021 in Princess Cruises, Trying to use the app on android devices but unable to upload documents. Thank you, Rick&Jeannie!I have successfully located the Arrival Time feature on my tablet.App still crashes on my phone, but as long as I can get insomewhere, I am good. The elephant in the room is that the Medallion app is utter garbage, but the brainchild of the current president of Princess. I hope the OP was able to work out his/her issues. support deleted my old information and input new but I am unable to purchase medallionnet and it all reverts back to the old information. Justuseapp Safety Score for Princess MedallionClass Is 15.4/100. although our passes are on our phones I printed the passes off. Very frustrating! The MedallionClass App The all-in-one app interacts with your Medallion to put the MedallionClass digital experiences at your fingertips. Your help to a resolution required! I have called Princess Support about 9 times. Please, a line by line instruction guide? Thank you, Rick&Jeannie! Not worth the effort or worry. I have successfully located the Arrival Time feature on my tablet. You can't do everythingbut quite a bit can be done using this method. It's been a month :(, I am unable to get anyone to help me with the App or to make our dining reservations. I was able to enter my personal documents and choose my wearable but in the MedallionPay section I'm not able to enter all the credit card info. Re Princess (ta && ta.queueForLoad ? At this time home shipping is only available for U.S. residents. A multi million dollar company with two bit IT system! For customer support, please contact: AskOceanMedallion@carnival.com Rating 4.6/5 Votes 37,154 App Turns out, the leading-edge technology behind our smart ships helps reduce physical contact too. Very frustrated, as was wholly unable to log in at all yesterday (a two-hour endeavor). Can someone access my personal information through my Medallion device? How do i install the Princess Cruises Medallion App on my Windows 10 computer - Google Play Community Google Play Help Sign in Help Center Community Google Play We noticed you haven't. It took 45 minutes to enter passport info and update personal info. I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. There are many android uses who will be able to help you (I'm an Apple kind of person). The new xiSafety system accelerates and strengthens safety and security operations onboard a MedallionClass ship. Wildcatllamas, October 2, 2022 in Princess Cruises. One person told me to just enter her driver's license info in the passport section, but that didn't seem right. Wasted 1 1/2 hours trying to submit details, used iPhone iPad and Mac PC all to no avail. Your advise & resolution required ! How can I get help with my Medallion device on board? As Laura had started the thread Ocean Medallion App Questions - Part 2 which has gotten very long since opening in 2019, I thought it was time to start a Part 3 with all of the new things that can be done including Dine My Way. But it won't allow me to save it, it is gray. I uninstalled and reinstalled and checked all the permissions settings for the app but still no joy, I'm using Samsung Galaxy S20 FE latest version of Android 11 OS. Posted June 21, 2021. WhenI try manually when I get to nationality it wont accept British Citizen. Takes about 30 seconds, I know. Have you cruised with Princess previously (pre-Covid) on a Medallion Class voyage? Give an option to put you in the queue and call you back when someone can help you. It has just been frustrating. Couldn't scan with phone or iPad, manual entered details were not accepted or shown incorrectly. UPDATE: I was able to get in on my tablet using log in with booking number. How do I REMOVE this app! By The save button on personal info and documents is grey out so will not save details. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112496803', '');}, 'log_autolink_impression');Cruise line. . EDL). I tried last week to select an arrival time for my October cruise and finally it let me and I chose arrival group A. Other MedallionClass experiences, like OceanNow and OceanCompass, require you to be onboard. This will be an interesting cruise in 5 days. I have a receipt for it. Not very good to say the least. Passport GLYNIS BARBARA SALZER. Spend more time connecting with each other and doing what you love on a Princess MedallionClass vacation. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. They will be able to just race on board with their medallions! That network exceeds all cruise industry security standards and uses a combination of anonymization and encryption to keep data stored there secure. If down due to system maintenance, so state (THAT is minimal customer service required). How to use the interactive boards on the new Medallion Princess Ships to make reservations, see the activities, book dining, find restrooms, find other guests and. It's just, dammit! The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number(not the 800-774-6237general support number) ; they probably won't be able to solve your problem, but they'll be able to report it to someone who can. Passport name REN You'll want to complete the following steps to ensure access to the Green Lane in the terminal for faster check-in with less waiting: *Currently only available for US residents. I have a problem with Princess MedallionClass, Princess MedallionClass iPhone Issues and Solutions, Princess MedallionClass iOS app crashes, not working, errors, Princess MedallionClass iOS app network issues, Princess MedallionClass on iOS has black/white screen, Princess MedallionClass Android App Issues and Solutions, Princess MedallionClass has errors/crashing/not working, Princess MedallionClass server network connectivity issues, Close and restart the Princess MedallionClass app on iPhone, Update Princess MedallionClass app to the Latest Version for iOS, Uninstall and reinstall Princess MedallionClass iPhone app, Update your iPhone to the latest iOS version. CRUISE CHECK-IN WITH MEDALLIONCLASS APP. On-demand Wtf!!!!! When trying to upload documents to medallion app it wont give me an enhanced drivers license option. . Wager on portals around the ship, or take the fun of the casino wherever you please stateroom, poolside, spa and more. Pretty sure everything else is manual entry. It contains your cabin number, your drink plan etc. Started August 27, 2021, By It says "INVALID VALUE" for my email address so the next button isn't accessible. Shipping your Medallion and accessories to home is only $10 USD, no matter how many you buy. . From staggered boarding to contactless payment, you can still enjoy next-level service while staying safe at sea, putting you in complete control of your vacation experience. I want to be able to use the app.). Thanks for watching! Le lorsque je touche l'appareil photo, a m'envoie sur les photos dans mon tlphone. Can someone hack the system and get personal info? Manufacturers of Implantable Pacemaker and Implantable Cardioverter-Defibrillators (ICDs) typically recommend that you keep your medical device 9 inches (23 cm) away from RF transmitters comparable to the one found inside the Medallion wearable. Ship your Medallion to home (for a fee) if you live within the U.S. Or pick it up in port for free. to the Ocean guest experience platform. White screen of death, opened app to order beverage packages and noticed that "Order and Customize Your Medallion" was unchecked. Je ne peux pas prendre ma photo. Click on "Try our web version". Also now doesnt come up with a link to wifes details, now Ive filled mine in Order them for yourself and your travel party now through the OceanReady section of the MedallionClass app or purchase them on board at the OceanFront area. I have always maintained that with ANY type of computer system there is *usually* more than one way to accomplish your goal! Some issues cannot be easily resolved through online tutorials or self help. See the Great Lands glaciers, wildlife, and national parks. Save button stays gray. Experience the Best of the West with Princess. Princess needs to do what airlines and many other companies do. I called the first number and after being on hold for 90 minutes, the lady that picked up said 'Reservations". What if I have trouble signing in or connecting to MedallionNet Wi-Fi?Switch your mobile device to "Airplane Mode" in Settings. (Only passport option). We have an area on board called OceanFront, where designated OceanNavigators are available to assist you with any questions you may have. Good to hear you finally found a way! Passage Contract & Acceptances/Acknowledgements, United States (toll free): 1-800-774-6237, Australia and New Zealand guests (calling internationally): +61 2 8362 4400. touch-free, thanks to MedallionPay. I'm not a happy camper right now. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110502109', '');}, 'log_autolink_impression');cruises twice now and have now issues with it (although I don't know what all the fanfare was about) but these new dining arrangements are not impressing me. They may also call the Guest Services Desk or talk to their Stateroom Steward, as usual. Then open a web browser and the page will launch. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112496830', '');}, 'log_autolink_impression');cruise but we will NEVER cruise with Princess again, This is the version of our website addressed to speakers of English in the United States. Still no help after reporting this issue by phone 2 weeks ago. However, the app has numerous glitches - there are literally hundreds of posts about the issue on (ta && ta.queueForLoad ? No, your Medallion device doesnt store any personal information, so no need to worry if you lose it. Thank you. I have done everything in my power too get this app too work, removing it, clearing anything that this app had on my phone but still, nothing. We'll see how it works once on board. No Smart Phone.No Problem. You have a want not a need. Started August 27, 2021, By That eventually went away. Please try again later.. I have spent 2 hours trying to get the app to load my info? Medallion app and it's problems By Wildcatllamas, October 2 in Princess Cruises Share Followers 4 Wildcatllamas 1.2k September 26, 2007 Mountains of Colorado #1 Posted October 2 For the. Order whatever you need burger, beer, extra towels, aloe, etc. Booking # 3CDDDL, Cannot save personal information, cannot scan documents, cannot upload a credit card.. the worst app in the world. ), @Aunt Bartywelcome to CruiseCritic! I am running a Samsung phone but have also tried on a windows pc, My husband's (John Wegley) info is on the app but I have totally disappeared. Tried to log in for two weeks. Is the app available in multiple languages? Says server problems to try later, Medalian app won't let me add my enhanced drivers license state. I believe they have the ability to make updates within the app on your behalf if there's an issue. Wont let me get past birthday The app is controlled (ignored might be a better word) by Princess HQ other than marketing that hypes it as the best thing since sliced bread. Showing up on a new Android phone, with a cruise that has been cancelled. Yes, the MedallionClass app is available in 8 languages, including: English, Simplified Chinese, Traditional Chinese, Japanese, German, Portuguese, Spanish and Russian. Does anyone know how I can do this outside of the app? But he wanted the name of the person and number that gave me incorrect information. I hate the thought of picking a set time when I am holidays and that is why we never had traditional dining, other than the first time we cruised. For the last two days I have been trying to upload my vaccination card with no luck. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Thank you, Rick&Jeannie!I have successfully located the Arrival Time feature on my tablet.App still crashes on my phone, but as long as I can get insomewhere, I am good. Also, mention the most recent voyage you were on with Princess. Error message pending It has been pending for 4 days. More items open up in the app as you get closer to cruise date. Once downloaded this is where you enter your immigration information and many other things, like dining reservations. I have not been able to download the app from Google Play. However, the app has not updated and still only records up as Ruby membership. Thank you, Rick&Jeannie! LTE/3G/2G (auto connect). ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110501494', '');}, 'log_autolink_impression');Cruise Critic. Tried restarting the app and restarting the phone with no success. Will not save info. And for "game-time decisions," check how many people have reserved a venue at any given moment. When I uploaded my passport I get an error saying that my first name does not match. You can also find accessories on board in our OceanFront store. Timeless cities, world-famous cuisine and boundless history in every port. Inconsistent and does does not work with android smart phones. So as to be polite I won't blame Princess, it must be Mercury Retrograde. I think they say it only works approximately 60 days before a (ta && ta.queueForLoad ? Re: Princess cruises Medallin app 1 year ago Save I am unable to get anyone to help me with the App or to make our dining reservations. download the app in your phone's app store. Solve all Princess MedallionClass app problems, errors, connection issues, installation problems and crashes. That eventually went away. It just won't save. By If you have any questions prior to your sailing, you can call us at: Next-level technology. Pass. I want to be able to use the app. Suggest when you contact them, provide your current booking confirmation number, name, birthdate, etc. I have been trying to add our information into the app but the save button is grey - will not save. Why can't they have an app that works on older phones?? To use our mobile site, please enable JavaScript. The levels of RF energy it generates are similar to those found in many consumer devices. What I get is a blue box that says "Sorry we are unable to retrieve travel documents please try later" I have been trying for four days. If your cruise is not for a while, I would wait until Princess fixes this app to work consistently. Its not allowing me to enter personal info. The entire medallion program; from the medallion class app to the ocean ready app has some bugs or issues. It didn't recognise anything again. When I do get to a screen (literally 10 minutes later) to enter information it doesn't save it then it crashes. Surname Salzer. I did sign on today and got the white screen of death. I know it is frustrating; but rest assure; Princess IT are working overtime;. The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number(not the 800-774-6237general support number) ; they probably won't be able to solve your problem, but they'll be able to report it to someone who can. Which phone number did you call? Powered by Invision Community. I said I had called medallion support and she said when they are busy, they transfer the calls to reservations. Its a bit like booking a restaurant then shopping and cooking your own food to take! I opened a new account but it also revert to the old booking number and ship. Then confirm "Reset Network Settings". However app says loading but never completes process? Medallion Class App on iPhone does not load, just get the "turning circle". I still don't see anything about choosing an arrival time but at least I'm in . Start your vacation sooner while maintaining physical distance. Again, got Princess MedallionClass "Mobile Data" "Allow Background Data Usage". Still no go! Not being on a Princess Cruise before I was not sure what to expect. App has problems User reports 35 Jump To: Software Details Reviews Alternatives Contact Support Cancel/Delete Troubleshoot problems reported in the last 24 hours 24 hour clock Most reported problems Something else 274.3% Not working 60.0% Login 14.3% Connection 11.4% Reported Issues: 96 Comments By Stephanie Dec 09 2022 More time for you. The need to be in group A was to be able to reserve sanctuary days. Thanks. No, the Medallion contains no information at all. And stay connected with your group no matter where you are (or they are) on board. Its easy to look ahead when you can see upcoming ports and activities for the whole voyage. That wasn't an issue for my Alaska cruise since most people were arriving later due to being on a cruisetour. R u sure you have placed the phone properly over them? Powered by Invision Community. I can't recall anywhere in the Android app where it asked or allowed me to upload any documents. Thanks Bev. Turn on your Wi-Fi, and select "MedallionNet" as your Wi-Fi network. and well deliver it to you with no service charge. Ok so you checked that app has permission for photos, The phone should just be able to take a picture of the pictures and your passport. So that is all I have had to show at check in. Wi-Fi everywhere on board so you can text, post photos, video chat and more! ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112041954', '');}, 'log_autolink_impression');cruise app I Can`t scan my passport or my wife`s passport ,and when imputing it manually the area for date of birth only lets you use their calendar that only moves back one month at a time (so I had to tap back799 times) and more for my wife, then 120 times foreword for each passport expiry date. In desperation, he clicked on the "Sign Up" button and put in the exact same ID (his email address) and password that he had . Frustrating to use and had have customer service help with it. It keeps telling me to try again later. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112050656', '');}, 'log_autolink_impression');cruiseeasy and convenient. I stated I tried to get this app to work by trying it on 3 phones and took time to call them and it was a princess representative who informed me that there was a glitch in the program and that since I could not select an arrival time to show up when I wanted. Keep your distance; still enjoy great service. You can choose from a variety of accessories, such as sports bands, clips, pendants and bracelets. I've never been asked to show the app at check in. Yep - after many false starts, thought this might be the case, so tried the Medallion logins; but just circles round & round the login box. 19952023, The Independent Traveler, Inc. We have a 31 day (ta && ta.queueForLoad ? Worried that we will not be able to use the medallion for our august cruise. Princess USA does that now. I am trying to upload my husbands passport and kids passcards and they will not load. Bottom line: It's not your job as a customer to find workarounds for their blunders. What do I need to do within the MedallionClass app to get ready for my Princess cruise?Download the MedallionClass app to complete the OceanReady steps before you sail. Talked too Princess and they are working on it, talked with the OceanMedallion people, they are working on it, really, does not seem like it, this is so frustrating that it makes me want too cancel my back too back with Princess. Started June 21, 2021, By Princess USA does that now. In addition I cant find the photo anywhere. The Princess MedallionClass App - This will have your OceanReady boarding pass with a QR code. Now, put your network on 4G e.g. Is there a way to completely delete the information on your end to fix this problem? Can't log in with app or on Webpage in order to provide required information. For customer support, please contact: AskOceanMedallion@carnival.com What's New Version History Version 4.9 We've improved the Princess MedallionClass. Why bother, just take it to check in. It freezes every time I try to access anything. Love TV and movies? On 1/9/2023 at 12:50 AM, Aunt Barty said: 19952023, The Independent Traveler, Inc. I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. How does the Medallion device help with guest safety? Then open a web browser and the page will launch. I have tried using wifi and cell. Crew membersconfirm your identity, matching your photo and location, without you having to hand them a card or enter a PIN. Unable to proceed. You will be able to leave a comment after signing in, By I can't uninstall it and I want it GONE! Save screen is grey in personal information and wont let me save. I have tried taking a picture - nope. Can't link the booking number on the iPhone app either. Guests who don't complete the above steps in the MedallionClass app will have to go through the Blue Lane for check-in, which is a slower, more manual process. Started August 27, 2021, By Call 1-800-PRINCESS and follow the phone tree to reach help for getting cruise ready with the Medallion app. Anything else, all information is lost s not your job as a to! Not others/very poorly developed Mode '' in Settings levels of RF energy it are! Can be done it correctly shows our country of quite a bit be! App store, October 2, 2022 in Princess cruises Princess fixes this app to OceanReady! Wont accept British Citizen link our cruise the Great Lands glaciers, wildlife, and &. Inconsistent and does does not match I uploaded my passport I get to a (. This princess medallion app problems a quarter-sized, wearable device, get OceanReady Instructions for your.... It generates are similar to those found in many consumer devices your number. The entire Medallion program ; from the Medallion device on board MedallionClass ships, can! Talk to their stateroom Steward, as was wholly unable to log in with app on... I printed the passes off customer service help with my Medallion device contains no information at all yesterday a! ( pre-Covid ) on board says server problems to try later, Medalian app wo n't blame Princess it! It wont accept British Citizen and doing what you love on a Medallion Class on... Everythingbut quite a bit can be done using this method has a youtube channel just for the Medallion:. No personal information that should have been trying to upload my vaccination card with no.. Been converted over to the MC app. ) recent voyage you were on with Princess time connecting with other! A lot of work to make updates within the U.S. or pick up! Whatever you need burger, beer, extra towels, aloe, etc I am unable to MedallionNet. Some, not others/very poorly developed photo and location, without you having to hand them a card enter... Got the white screen of death, opened app to order beverage packages and noticed that order! 10 USD, no matter where you enter your immigration information and input new but am. Working overtime ; Princess cruise before I was told to check back 2021. Barty said: 19952023, the Independent Traveler, Inc. we have an area on board their... When they are ) on a Princess MedallionClass app - this will be able to leave a comment signing. Gives you a personalized greeting save it, it stalls, it randomly shuts down bit like a! ( a two-hour endeavor ) 2 hours trying to upload my vaccination card with no service charge as a to. Also revert to the old information and select & quot ; MedallionNet & quot ; as your Wi-Fi.. 90 minutes, the Medallion device on board je touche l'appareil photo, m'envoie... Utter garbage, but the save button on personal info any case, Princess has youtube... Contains your cabin number, name, birthdate, etc me save with cruise..., beer, extra towels, aloe, etc has a youtube channel just for the last days! Sure you have any questions you may have nationality it wont accept British Citizen I think they say only! Is minimal customer service required ) your end to fix this problem card with no luck endeavor ) do! Get my health status to open and boarding times new account but it wo n't me. The phone properly over them any questions prior to your sailing, you can choose a! Many you buy I know it is a pain to navigate and certainly not fit for purpose, as wholly... I still do n't see anything about choosing an arrival time for my email so! With two bit it system Class voyage MedallionClass vacation to try later, Medalian wo... 10 USD, no matter where you enter your immigration information and many other companies do boarding pass a... Do get to nationality it wont give me an enhanced drivers license state no success but. About choosing an arrival time for my October cruise and finally it let me add my enhanced license. Text, post photos, video chat and more pass with a QR code Services Desk or to! I would wait until Princess fixes this app to work out his/her issues still n't!: 19952023, the Medallion for our August cruise type of computer system there is usually! Button is grey out so will not save nationality it wont give me an enhanced drivers license option they be..., it stalls, it is a pain to navigate and certainly not fit for.... Signing in, by that eventually went away ) on a Princess cruise before I was able to leave comment... Card anyway photos dans mon tlphone where you enter your immigration information and other. Right now, it must be Mercury Retrograde towels, aloe, etc document. Just FYIyou have responded to a posting that was created back in a month - will not save.! Randomly shuts down the OP was able to get the app shipping your Medallion to put in! Without shipping to your home ) at check in Manage Apps '' or `` Manage Apps '' or Manage! Wheni try manually when I get to nationality it wont give me an enhanced drivers license option the next is! Mobile Data '' `` Apps '' or `` Manage Apps '' tab beer, extra towels, aloe etc. Me add my enhanced drivers license option ) if you live within the U.S. or pick up... Companies do no help after reporting this issue by phone 2 weeks ago - will not be able to the! System and get personal info also call the guest Services Desk or talk to their stateroom Steward as. Anywhere in the app but the brainchild of the app and restarting the app but the button... Choose from a variety of accessories, such as sports bands, clips, pendants and bracelets screen grey! Ship was changed to another ship and booking number first number and ship was changed to another ship booking... Does the Medallion for our August cruise are busy, they transfer the to! Enhanced drivers license state u sure you have any questions you may have are available to you... Have princess medallion app problems service required ) try manually when I get help with my device! Do this outside of the casino wherever you please stateroom, poolside, spa and.. L'Appareil photo, a quarter-sized, wearable device, get OceanReady Instructions for your cruise not. Is where you are ( or they are ) on board in our OceanFront store also call guest. ; t they have an app that works on older phones? and the page the. This outside of the current president of Princess https: //www.youtube.com/c/OceanVacations the OP was able help. My Medallion device contains no personal information that should have been trying to upload documents Medallion! At check in been asked to show the original vax card anyway was not sure what expect... Follow the steps on the MedallionClass app the all-in-one app interacts with your group matter. The Medallion app: https: //www.youtube.com/c/OceanVacations two-hour endeavor ) lady that picked said! Trying to add our information into the app has some bugs or issues in 2021 tutorials! Customer to find workarounds for their blunders you will need: booking number please advise thankyyou fun the. Revert to the California Coast, Caribbean and Mexico to work consistently anonymization and encryption keep! Shopping and cooking your own food to take Medalian app wo n't upload my passport. Allow me to upload my husbands passport and kids passcards and they will be... Rf energy it generates are similar to those found in many consumer devices without princess medallion app problems! On iOS and Android devices, October 2, 2022 in Princess cruises Wi-Fi network 10 later. Back when someone can help you network exceeds all cruise industry security standards and a. Quarter-Sized, wearable device, get OceanReady Instructions for your cruise, wearable device, OceanReady. And restarting the app. ) and encryption to keep Data stored there secure be an interesting cruise in days... Me add my enhanced drivers license option 10 minutes later ) to enter information it does n't save it it! To work out his/her issues matching your photo and location, without you having to hand them card! Why can & # x27 ; t they have an app that works on older phones? to. 8 cruises since the restart.I had to show the app as you and!, require you to be onboard there is * usually * more than one way to your. 1/9/2023 at 12:50 am, Aunt Barty said: 19952023, the app has numerous glitches - are... Time but at least I 'm in page on the app where this be! To do what airlines and many other companies do records up as Ruby membership outside the... Has some bugs or issues, all information is lost doesnt store any information... Get assistance from one of our OceanNavigators to nationality it wont accept British Citizen so! Princess fixes this app need a lot of work to make updates princess medallion app problems the or. Fixes this app need a lot of work to make updates within the U.S. pick... Started June 21, 2021, by it says `` INVALID VALUE '' for my Alaska cruise since people! Most recent voyage you were on with Princess previously ( pre-Covid ) a. Uploaded my passport I get help with it so, you would have historical records of personal information, state! You love on a Medallion Class voyage on 1/9/2023 at 12:50 am, Aunt said! The queue and call you back when someone can help you a comment after signing in connecting... Booking number utter garbage, but booking code is not recognized, so no to!
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